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Speakap description
Speakap is an employee communication platform designed for mid-sized and large businesses with frontline workers in industries like retail, hospitality, and logistics. It offers a branded mobile app that acts as a central hub for company information, messaging, news, and task management. Speakap aims to replace scattered communication methods like WhatsApp, email, and bulletin boards with a user-friendly platform that improves employee engagement and streamlines internal communication. It also features integrations with other workforce management tools.
Who is Speakap best for
Speakap is a mobile-first employee communication platform designed for mid-sized and large businesses with frontline workers. It streamlines internal communications, replacing scattered methods like WhatsApp and email with a centralized hub. Users praise its ease of use and responsive customer support. However, some have noted occasional glitches and limited customization options.
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Best for medium and large businesses.
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Ideal for Retail, Hospitality, Media, Software, Non-profit, and Automotive.
Speakap features
| Supported Speakap supports chat channels, group chats, and private messaging. |
| Supported Speakap supports company-wide announcements and targeted communications. |
| Supported Speakap supports video uploads for internal communication and training. |
| Supported Speakap supports assigning tasks, setting deadlines, and tracking progress. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Speakap reviews
We've summarised 64 Speakap reviews (Speakap G2 reviews) and summarised the main points below.
- User-friendly interface praised for ease of navigation and intuitive design.
- Facilitates communication with non-desk employees through mobile accessibility.
- Excellent and responsive customer support.
- Provides a centralized platform for communication, replacing scattered methods like WhatsApp and email.
- Offers integrations with various workforce management tools.
- Occasional glitches or bugs reported on the Android app.
- Limited customization options within the platform, such as inability to disable features.
- Difficulty searching for older posts or updates within the timeline.
- Non-anonymous polls limit feedback options.
- Limited characters in surveys restrict detailed responses.
Speakap pricing
The commentary is based on 3 reviews from Speakap G2 reviews.
Speakap's pricing structure involves optional add-ons like premier analytics, which come at an extra cost. While some users find the overall cost significant, especially for non-essential use cases, others consider it cost-effective. Speakap offers flexible billing cycles, such as quarterly payments.
See the Speakap pricing page.
Basic
An employee app with core features that help you reach your entire workforce. Includes: Timeline with polls, video, images, and files; News with acknowledgement; Employee profiles; Private messaging; Events; Multiple themes; Basic support.
Premium
Drive success with live, personalized, online guidance with our Customer Success team and full suite of functionality.
Premium Plus
Amplify business outcomes with access to on-site success planning, priority technical support and third party API integrations.
Speakap alternatives
BlinkBetter for finance, transport, and software companies. Has more momentum based on employee growth. Lacks video internal communication, task management, and internal social networking features.Read more
FlipBetter ease of use and implementation. Has automatic translation. Speakap alternative for smaller teams and simpler communication needs.Read more
CalendlyBetter for scheduling appointments and meetings. More suitable for individuals and teams in various industries.Read more
GroupGreetingBetter for sending digital greeting cards and managing group gifts. A Speakap alternative focused on celebrations and acknowledgements, not internal communication.Read more
OneteamBetter for reaching all employees, especially non-desk workers. Has an intuitive interface, especially for posting updates. Offers training materials and surveys. Has more momentum currently.Read more
ClickUpBetter for project documentation and task management. Wider industry applicability. Has more momentum. More users dislike the mobile app and complex features.Read more
Speakap FAQ
What is Speakap and what does Speakap do?
Speakap is an employee communication platform for mid-sized and large businesses, especially those with frontline workers in retail, hospitality, and similar industries. It offers a branded mobile app centralizing company information, messaging, and task management, thereby improving employee engagement.
How does Speakap integrate with other tools?
Speakap integrates with various workforce management tools, streamlining communication and centralizing information for improved employee engagement. It aims to replace scattered communication methods like WhatsApp and email. This enhances internal communication and optimizes workflows within the platform.
What the main competitors of Speakap?
Speakap's main competitors include Blink, Flip, and Oneteam, all focusing on frontline worker communication. ClickUp and monday.com offer broader work management platforms, while ChangeEngine focuses on enhancing employee experiences through streamlined HR processes.
Is Speakap legit?
Yes, Speakap is a legitimate employee communication platform. It's known for its user-friendly interface and mobile accessibility, making it particularly helpful for connecting with non-desk employees. Speakap offers good customer support and helps centralize various communication channels.
How much does Speakap cost?
Speakap pricing is custom for each of its three plans (Basic, Premium, and Premium Plus) and depends on company size and specific needs. Contact Speakap for a personalized quote to see if the product is worth it for your business. There is no free trial or free plan available.
Is Speakap customer service good?
Speakap's customer service receives overwhelmingly positive feedback. Users consistently praise the helpful, responsive, and attentive support team. They appreciate the quick solutions and willingness of the Speakap team to entertain new ideas and customizations.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.