Blink is a mobile-first app designed for frontline workers. It acts as a central hub for communication, company news, and resources, aiming to improve employee engagement and reduce turnover. Blink offers features like targeted messaging, social media style feeds, and integrations with other workplace tools. It's used by companies like Domino's and Stagecoach to reach their deskless employees more effectively.
Who is Blink best for
Blink is a mobile-first communication platform designed for frontline teams. It centralizes company news, resources, and messaging, boosting employee engagement. Users love the real-time updates and ease of sharing content. However, some find the search functionality and limited customization options challenging. Best for medium to large businesses, especially in hospitality, transportation, or IT.
Best for medium to large businesses with many frontline workers.
Ideal for Hospitality & Tourism, Transportation & Logistics, and Software, IT & Telecommunications.
Blink features
Type in the name of the feature or in your own words tell us what you need
Supported
Blink supports chat channels, private messaging, and group chats.
Supported
Blink supports employee feedback surveys, including pulse, NPS, and custom surveys.
Qualities
We evaluate the sentiment that users express about non-functional aspects of the
software
Value and Pricing Transparency
Strongly positive
+1
Customer Service
Strongly positive
+0.89
Ease of Use
Strongly positive
+0.92
Reliability and Performance
Rather positive
+0.56
Ease of Implementation
Rather positive
+0.64
Scalability
Strongly positive
+1
Blink reviews
We've summarised 241 Blink reviews (Blink TrustPilot reviews and Blink G2 reviews) and
summarised the main points below.
Pros of Blink
Real-time updates and communication features are highly appreciated.
Ease of posting and sharing content, including photos and documents.
Centralized Hub for important information and resources.
Excellent and responsive customer support.
Integrations with other workplace tools, such as Google Suite.
Cons of Blink
Limited search functionality makes finding older posts difficult.
Occasional issues with content freezing or losing quality during upload.
Limited customization options, such as inability to create stories.
Limited emoji reactions in chat.
Desktop app can be clunky.
Blink pricing
The commentary is based on 7 reviews from Blink G2 reviews.
Blink is considered a cost-effective solution, especially for small businesses seeking affordable company messaging and intranet. Users appreciate its value and cost savings compared to other platforms, allowing budget reallocation. While some desire more flexible payment options, the overall pricing sentiment is positive.
More focused on analytics and insights to improve well-being and productivity. A Viva Insights alternative for frontline worker communication and engagement. It has significantly more website traffic momentum.
Better for retail, media, government, and automotive industries. Has higher rated customer service and ease of use. A Speakap alternative with stronger website traffic momentum, despite slower employee growth.
Better suited for comprehensive project management and task management needs. Caters to a wider range of industries and offers a free plan. Has more momentum but slightly lower user ratings.
Better for scheduling appointments and meetings. More suitable for individuals and teams across various industries. Higher ratings and positive user reviews on ease of use and integrations.
Blink is a mobile-first employee communication platform designed for frontline workers. It centralizes company news, resources, and messaging, boosting employee engagement and reducing turnover. Blink offers targeted messaging and social media style feeds, integrating with other workplace tools. It's used by companies like Domino's and Stagecoach.
How does Blink integrate with other tools?
How does Blink integrate with other tools?
Blink integrates with other workplace tools, including Google Suite, to streamline workflows and centralize information access for frontline workers. This enhances communication and improves employee engagement by connecting existing resources within the Blink platform.
What the main competitors of Blink?
What the main competitors of Blink?
Alternatives to Blink include Speakap, Flip, and ChangeEngine. These platforms offer similar functionality for frontline employee communication and engagement, focusing on mobile accessibility and streamlined workflows. ClickUp, monday.com, and Basecamp can also be considered as broader work management alternatives.
Is Blink legit?
Is Blink legit?
Blink is a legitimate platform used by major companies like Domino's and Stagecoach. It offers a centralized hub for frontline worker communication and resources, improving engagement. While the platform is generally safe and reliable, some users have reported limitations with search functionality and occasional content upload issues.
How much does Blink cost?
How much does Blink cost?
Blink offers Business and Enterprise plans, ideal for small and large organizations respectively. Product pricing is not publicly available; contact Blink for a custom quote. Is Blink worth the cost? Contact them to discuss your needs and determine if it's the right fit.
Is Blink customer service good?
Is Blink customer service good?
Blink's customer service is generally viewed favorably. Users frequently praise the responsiveness and helpfulness of the support team, highlighting their quick responses and effective problem-solving. While some feature requests may take time, the customer service team is consistently described as supportive and readily available.
Reviewed by
MK
Michal Kaczor
CEO at Gralio
Michal has worked at startups for many years and writes about topics relating to software selection and IT
management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs
of any business and find solutions to its problems.
TT
Tymon Terlikiewicz
CTO at Gralio
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech
department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX,
HR, Payroll, Marketing automation and various developer tools.