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Blink

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Company health

Employee growth
13% increase in the last year
Web traffic
65% increase in the last quarter

Ratings

G2
4.7/5
(253)
TrustPilot
3.2/5
(1)
Glassdoor
4.0/5
(64)

Blink description

Blink is a mobile-first app designed for frontline workers. It acts as a central hub for communication, company news, and resources, aiming to improve employee engagement and reduce turnover. Blink offers features like targeted messaging, social media style feeds, and integrations with other workplace tools. It's used by companies like Domino's and Stagecoach to reach their deskless employees more effectively.


Who is Blink best for

Blink is a mobile-first communication platform designed for frontline teams. It centralizes company news, resources, and messaging, boosting employee engagement. Users love the real-time updates and ease of sharing content. However, some find the search functionality and limited customization options challenging. Best for medium to large businesses, especially in hospitality, transportation, or IT.

  • Best for medium to large businesses with many frontline workers.

  • Ideal for Hospitality & Tourism, Transportation & Logistics, and Software, IT & Telecommunications.


Blink features

Type in the name of the feature or in your own words tell us what you need
Supported

Blink supports chat channels, private messaging, and group chats.

Supported

Blink supports employee feedback surveys, including pulse, NPS, and custom surveys.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Strongly positive
+1

Customer Service

Strongly positive
+0.89

Ease of Use

Strongly positive
+0.92

Reliability and Performance

Rather positive
+0.56

Ease of Implementation

Rather positive
+0.64

Scalability

Strongly positive
+1

Blink reviews

We've summarised 241 Blink reviews (Blink TrustPilot reviews and Blink G2 reviews) and summarised the main points below.

Pros of Blink
  • Real-time updates and communication features are highly appreciated.
  • Ease of posting and sharing content, including photos and documents.
  • Centralized Hub for important information and resources.
  • Excellent and responsive customer support.
  • Integrations with other workplace tools, such as Google Suite.
Cons of Blink
  • Limited search functionality makes finding older posts difficult.
  • Occasional issues with content freezing or losing quality during upload.
  • Limited customization options, such as inability to create stories.
  • Limited emoji reactions in chat.
  • Desktop app can be clunky.

Blink pricing

The commentary is based on 7 reviews from Blink G2 reviews.

Blink is considered a cost-effective solution, especially for small businesses seeking affordable company messaging and intranet. Users appreciate its value and cost savings compared to other platforms, allowing budget reallocation. While some desire more flexible payment options, the overall pricing sentiment is positive.

Users sentiment

Strongly positive
+1

See the Blink pricing page.

Business

Custom

Get started with Blink's core capabilities.

Enterprise

Custom

Ideal for large organizations.


Blink alternatives

  • Logo of Viva Insights
    Viva Insights
    More focused on analytics and insights to improve well-being and productivity. A Viva Insights alternative for frontline worker communication and engagement. It has significantly more website traffic momentum.
    Read more
  • Logo of Speakap
    Speakap
    Better for retail, media, government, and automotive industries. Has higher rated customer service and ease of use. A Speakap alternative with stronger website traffic momentum, despite slower employee growth.
    Read more
  • Logo of ClickUp
    ClickUp
    Better suited for comprehensive project management and task management needs. Caters to a wider range of industries and offers a free plan. Has more momentum but slightly lower user ratings.
    Read more
  • Logo of Calendly
    Calendly
    Better for scheduling appointments and meetings. More suitable for individuals and teams across various industries. Higher ratings and positive user reviews on ease of use and integrations.
    Read more
  • Logo of GroupGreeting
    GroupGreeting
    Better for sending group greeting cards.
    Read more
  • Logo of Flip
    Flip
    Better ease of use and implementation. Has slightly more momentum. Lacks some features like social feed and extensive integrations.
    Read more

Blink FAQ

  • What is Blink and what does Blink do?

    Blink is a mobile-first employee communication platform designed for frontline workers. It centralizes company news, resources, and messaging, boosting employee engagement and reducing turnover. Blink offers targeted messaging and social media style feeds, integrating with other workplace tools. It's used by companies like Domino's and Stagecoach.

  • How does Blink integrate with other tools?

    Blink integrates with other workplace tools, including Google Suite, to streamline workflows and centralize information access for frontline workers. This enhances communication and improves employee engagement by connecting existing resources within the Blink platform.

  • What the main competitors of Blink?

    Alternatives to Blink include Speakap, Flip, and ChangeEngine. These platforms offer similar functionality for frontline employee communication and engagement, focusing on mobile accessibility and streamlined workflows. ClickUp, monday.com, and Basecamp can also be considered as broader work management alternatives.

  • Is Blink legit?

    Blink is a legitimate platform used by major companies like Domino's and Stagecoach. It offers a centralized hub for frontline worker communication and resources, improving engagement. While the platform is generally safe and reliable, some users have reported limitations with search functionality and occasional content upload issues.

  • How much does Blink cost?

    Blink offers Business and Enterprise plans, ideal for small and large organizations respectively. Product pricing is not publicly available; contact Blink for a custom quote. Is Blink worth the cost? Contact them to discuss your needs and determine if it's the right fit.

  • Is Blink customer service good?

    Blink's customer service is generally viewed favorably. Users frequently praise the responsiveness and helpfulness of the support team, highlighting their quick responses and effective problem-solving. While some feature requests may take time, the customer service team is consistently described as supportive and readily available.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.