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Blink

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Last updated on

Company health

Employee growth
13% increase in the last year
Web traffic
22% decrease in the last quarter

Ratings

G2
4.7/5
(253)
Glassdoor
4.0/5
(64)

Blink description

Blink is a mobile-first app designed for frontline workers. It acts as a central hub for communication, company news, and resources, aiming to improve employee engagement and reduce turnover. Blink offers features like targeted messaging, social media style feeds, and integrations with other workplace tools. It's used by companies like Domino's and Stagecoach to reach their deskless employees more effectively.


Who is Blink best for

Blink is a mobile-first app perfect for companies with many deskless employees. Users love the real-time updates, easy content sharing, and centralized hub for resources. We've noticed some users mention the integrations with tools like Google Suite are very helpful. Keep in mind that some users report the search functionality and customization options could be improved.

  • Blink is ideal for large enterprises (1001+ employees) but also fits medium-sized businesses (101-1000 employees).

  • We find that Blink's broad feature set makes it suitable across various industries with deskless or frontline employees.


Blink features

Supported

Personalization: Reach the right audience with detailed targeting and segmentation.

Supported

Blink Assist: Communicate effectively with AI-powered writing assistance and ML-based translation.

Supported

Social media-style feed: Give employees equitable access and intel with social media-style feed.

Supported

No-code workflows: Automate tasks and processes with no-code workflows.

Supported

Modern social: Help every employee stay informed, connected, and empowered by bringing the energy of social apps into the workplace.

Supported

Stories: Give employees shared virtual spaces where they can connect and collaborate.

Supported

Single sign-on: One-click access to all your applications from within Blink. Secure SSO that IT, security, and users will love.

Supported

Hub: Put policies, procedures, and guides in one convenient place.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Strongly positive
+1

Customer Service

Strongly positive
+0.84

Ease of Use

Strongly positive
+0.93

Reliability and Performance

Rather positive
+0.57

Ease of Implementation

Rather positive
+0.65

Scalability

Strongly positive
+1

Blink reviews

We've summarised 254 Blink reviews (Blink TrustPilot reviews and Blink G2 reviews) and summarised the main points below.

Pros of Blink
  • Real-time updates and communication features are highly appreciated.
  • Ease of posting and sharing content, including photos and documents.
  • Centralized Hub for important information and resources.
  • Excellent and responsive customer support.
  • Integrations with other workplace tools, such as Google Suite.
Cons of Blink
  • Limited search functionality makes finding older posts difficult.
  • Occasional issues with content freezing or losing quality during upload.
  • Limited customization options, such as inability to create stories.
  • Limited emoji reactions in chat.
  • Desktop app can be clunky.

Blink pricing

The commentary is based on 7 reviews from Blink G2 reviews.

We find Blink's pricing to be generally viewed as affordable, especially for small businesses. Some users mention cost savings compared to previous solutions, and the ability to avoid costly Microsoft Office accounts is a plus. While one user suggests more flexible payment options, overall the pricing sentiment is positive.

Users sentiment

Strongly positive
+1

See the Blink pricing page.

Business
Custom

Get started with Blink's core capabilities.

Enterprise
Custom

Ideal for large organizations.


Blink alternatives

  • Logo of Crew
    blink vs Crew
    Connect, manage, and empower frontline teams.
    Read more
  • Logo of Connecteam
    Connecteam
    Streamlines deskless workforce management, boosting productivity and engagement.
    Read more
  • Logo of Simpplr
    Simpplr
    Connect employees, boost engagement, and streamline internal comms.
    Read more
  • Logo of Workvivo
    Workvivo
    Internal comms platform boosting engagement and company culture.
    Read more
  • Logo of Albato
    blink vs Albato
    Connect your apps. Automate your work. No-code magic.
    Read more
  • Logo of Relesys
    Relesys
    Connects frontline teams, boosts engagement, simplifies internal comms.
    Read more

Blink FAQ

  • What is Blink and what does Blink do?

    Blink is a mobile-first communication platform designed for frontline workers. We find it particularly useful for sharing company news, resources, and targeted messages, boosting employee engagement. It integrates with other workplace tools and offers features like a social media style feed and AI-powered communication assistance.

  • How does Blink integrate with other tools?

    Blink integrates with various workplace tools, including Google Suite, to streamline workflows and centralize information access for employees. It also offers single sign-on (SSO) for convenient and secure access to all applications within Blink.

  • What the main competitors of Blink?

    We find Blink's main competitors include Crew, Connecteam, Workvivo, Simpplr, LOYO, and Oneteam. These platforms offer similar features for connecting and engaging frontline workers.

  • Is Blink legit?

    Blink is a legitimate platform used by notable companies like Domino's and Stagecoach. We find Blink's real-time communication features and centralized information hub are valuable assets for frontline teams. It's worth exploring if you need to improve communication with your deskless workforce.

  • How much does Blink cost?

    Blink's pricing isn't publicly available. Both Business and Enterprise plans require contacting their sales team for a custom quote. We recommend reaching out to them directly for detailed pricing information.

  • Is Blink customer service good?

    We find Blink's customer service to be generally positive. Users consistently praise the responsiveness and helpfulness of the support team, highlighting their quick responses and effective problem-solving. While some reviews mention occasional delays in implementing feature requests, the overall sentiment towards customer service remains quite favorable.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.