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Sovos description
Sovos offers cloud-based tax compliance software for businesses of all sizes. They help companies navigate sales tax, VAT, and other regulatory requirements in over 70 countries. Their software integrates with existing business systems to automate tax calculations, reporting, and filing. Sovos focuses on providing accurate and reliable compliance solutions to reduce risk and free businesses to focus on growth.
Who is Sovos best for
Sovos offers cloud-based tax compliance software for global enterprises. Users praise its comprehensive solution and integration capabilities, especially for managing sales tax. However, some find it expensive and complex to learn. Sovos effectively automates tax calculations, reporting, and filing in over 70 countries.
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Best fit for large enterprises with complex tax needs.
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Suitable for businesses operating in multiple tax jurisdictions.
Sovos features
| Supported Sovos supports sales tax calculation and reporting across states, counties, and cities. |
| Supported Sovos manages tax-exempt customers and applies exemptions to invoices. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Sovos reviews
We've summarised 84 Sovos reviews (Sovos G2 reviews) and summarised the main points below.
- Sovos provides a comprehensive tax compliance solution that helps businesses stay compliant in multiple countries.
- The software integrates well with existing business systems and automates many tax compliance tasks.
- Sovos is highly effective for managing and filing sales tax returns, including multi-state returns.
- The software is reliable and accurate for tax calculations and reporting, ensuring businesses remain compliant.
- Customer support, particularly from dedicated account managers, is generally very helpful and responsive.
- Sovos is expensive, especially for startups.
- The platform can be difficult to learn and use, especially for new users.
- The customer support case system is clunky and inefficient.
- Communication about system outages and problems could be more proactive.
- Integration with NetSuite can be problematic, particularly with tax-exempt clients and exemption certificates.
Sovos pricing
The commentary is based on 12 reviews from Sovos G2 reviews.
Sovos' pricing is generally considered high, especially for startups, with some users mentioning sharp price increases upon renewal. While some find the cost reasonable compared to other tax compliance solutions and appreciate the included services, others find setup and support costs excessive. Negotiating pricing can also be challenging.
Users sentiment
Sovos alternatives
ZampBetter for high-growth e-commerce, CPG, SaaS, and service businesses. Has more momentum based on employee growth. A Sovos competitor and alternative, focused on fully managed sales tax compliance.Read more
AvalaraBetter for businesses of all sizes, especially e-commerce. Negative user feedback on customer support and pricing. Rated 4/5 on G2 and 4.1/5 on TrustPilot.Read more
VertexBetter for a wider range of industries. Has more momentum based on employee growth. A Sovos competitor and alternative, provides stronger exemption certificate management and real-time tax updates. Users report more accurate tax calculations, though reporting functionality may be limited.Read more
LOVATBetter for e-commerce businesses. Has more momentum currently. Supports more countries for VAT calculations and filings.Read more
QuickBooks PayrollBetter fit for small to medium-sized businesses in the USA focused on payroll, HR support, and workers' compensation administration. It offers tax penalty protection.Read more
IRIS CARBON®Better for financial compliance reporting, especially for publicly traded companies. Focuses on streamlining report creation and submission, with strong integration with Microsoft Word and Excel. Excellent customer support.Read more
Sovos FAQ
What is Sovos and what does Sovos do?
Sovos is a cloud-based tax compliance software that helps businesses navigate sales tax, VAT, and other regulatory requirements globally. It automates tax calculations, reporting, and filing, integrating with existing business systems. Sovos focuses on accuracy and reliability to reduce risk and support business growth.
How does Sovos integrate with other tools?
Sovos integrates with existing business systems to automate tax calculations, reporting, and filing. It connects with various e-commerce platforms, accounting software, and ERP systems to streamline tax compliance processes. However, some users have reported issues with NetSuite integration.
What the main competitors of Sovos?
Sovos competes with Avalara, Vertex, and LOVAT in the tax compliance software market. Anrok focuses specifically on SaaS businesses, while Docusign and IRIS CARBON® offer related services in digital document management and financial reporting, respectively.
Is Sovos legit?
Yes, Sovos is a legitimate cloud-based tax compliance software provider. They offer solutions for sales tax, VAT, and other regulatory requirements, integrating with existing business systems to automate tax calculations and reporting. However, some users find their platform expensive and complex.
How much does Sovos cost?
Sovos does not publicly disclose pricing information. Contact their sales team for a custom quote based on your specific business needs and to determine if Sovos is worth the investment for you.
Is Sovos customer service good?
Sovos customer service receives mixed reviews. While many customers praise their dedicated account managers for being helpful and responsive, others find the case system clunky and inefficient. Some users also report difficulty reaching support by phone and inconsistent support quality.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.