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SolarWinds DameWare Mini Remote Control description
SolarWinds DameWare Mini Remote Control is a tool designed to help IT support staff remotely access and troubleshoot computers. Using this software, technicians can see and control a user's screen, share files, and even chat with the user directly. It's a helpful solution for quickly resolving technical issues, deploying updates, or providing remote assistance to employees.
Who is SolarWinds DameWare Mini Remote Control best for
SolarWinds DameWare Mini Remote Control helps IT teams remotely access, control, and troubleshoot computers. Users praise its ease of use and cross-domain access but note occasional slow connections and an outdated interface. Ideal for medium to large enterprises, it offers features like file transfer, chat, and remote keyboard/mouse locking, providing a cost-effective remote support solution.
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Best for medium to large enterprises needing remote control capabilities.
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Suitable for IT support teams in various industries.
SolarWinds DameWare Mini Remote Control features
| Supported Dameware Mini Remote Control allows viewing and controlling remote computer desktops. |
| Supported Dameware Mini Remote Control supports remote access to Windows computers. |
| Supported Dameware Mini Remote Control supports unattended remote access via a pre-installed agent. |
SolarWinds DameWare Mini Remote Control reviews
We've summarised 28 SolarWinds DameWare Mini Remote Control reviews (SolarWinds DameWare Mini Remote Control G2 reviews) and summarised the main points below.
- Easy to use and configure, with a simple interface for basic functions.
- Allows remote access to computers inside and outside the domain, including remote installation of the client software.
- Provides useful features like file transfer, chat, and the ability to lock the remote keyboard and mouse.
- Offers a cost-effective solution for remote support, especially for small to medium-sized businesses.
- Reliable performance in rendering remote screens and providing smooth control, unlike some other remote control software.
- Connecting to remote machines can be slow and sometimes times out.
- Remote installations through the Dameware management client often fail.
- The user interface looks outdated and could be more intuitive.
- The "maintenance expired" banner is annoying and causes display issues.
- Limited single sign-on capabilities.
SolarWinds DameWare Mini Remote Control pricing
The commentary is based on 1 reviews from SolarWinds DameWare Mini Remote Control G2 reviews.
DameWare Mini Remote Control offers a great price for its robust features, according to users. Reviewers praise its affordability combined with seamless performance and easy management, making it a valuable tool for remote IT support.
See the SolarWinds DameWare Mini Remote Control pricing page.
SolarWinds DameWare Mini Remote Control alternatives
ManageEngine Endpoint CentralBetter for managing and securing endpoints and mobile devices. A better ManageEngine Endpoint Central alternative for SMBs with diverse IT environments. More comprehensive device management features including MDM. Broader OS support (Windows, Mac, Linux).Read more
Splashtop SOSBetter for Finance, Banking & Insurance, E-commerce, Consumer Goods, Education, Real Estate & Construction, Media & Entertainment, Software/IT, and Legal. Splashtop SOS is known for its speed and ease of use. It also integrates with ticketing systems. A popular SolarWinds DameWare Mini Remote Control alternative and competitor.Read more
EV ReachBetter for small to mid-sized businesses. Supports Mac computers. Has broader industry applicability. More momentum based on website traffic and employee growth. More user reviews available. Negative pricing sentiment.Read more
TeamViewer RemoteBetter suited for cross-platform support and integrations with other applications. A free version is available for personal use. More widely reviewed, although user sentiment is mixed regarding pricing and recent updates. Better for IT and software industries.Read more
Zoho AssistBetter for companies of all sizes, especially those in software and IT. A strong Zoho Assist alternative for broader industry application and more integrations. Consider Zoho Assist as a SolarWinds DameWare Mini Remote Control competitor with a modern UI and faster growth.Read more
BeyondTrust Remote SupportBetter for larger organizations and a wider range of industries. Supports Mac and Linux, unlike DameWare which only supports Windows. Offers more robust security features and broader device compatibility as a SolarWinds DameWare Mini Remote Control alternative. More complex, potentially higher cost.Read more
SolarWinds DameWare Mini Remote Control FAQ
What is SolarWinds DameWare Mini Remote Control and what does SolarWinds DameWare Mini Remote Control do?
SolarWinds DameWare Mini Remote Control enables IT support staff to remotely access and troubleshoot computers. Technicians can view and control user screens, share files, and chat with users, facilitating quick resolution of technical issues, deployment of updates, and remote assistance.
How does SolarWinds DameWare Mini Remote Control integrate with other tools?
SolarWinds DameWare Mini Remote Control primarily focuses on remote access and control, rather than extensive integrations with other tools. It offers core features like screen sharing, file transfer, and chat, streamlining remote support workflows.
What the main competitors of SolarWinds DameWare Mini Remote Control?
Top alternatives to SolarWinds DameWare Mini Remote Control include ManageEngine Endpoint Central, Splashtop SOS, TeamViewer Remote, Zoho Assist, and BeyondTrust Remote Support. These competitors offer similar remote access and support functionalities for various devices and operating systems.
Is SolarWinds DameWare Mini Remote Control legit?
SolarWinds DameWare Mini Remote Control is a legitimate software solution designed for remote IT support. It's known for its ease of use and remote access capabilities, though some users report slow connections and an outdated interface. Overall, it is a safe and useful tool.
How much does SolarWinds DameWare Mini Remote Control cost?
I cannot find pricing information for SolarWinds DameWare Mini Remote Control. Contact SolarWinds directly to obtain specific product pricing details.
Is SolarWinds DameWare Mini Remote Control customer service good?
There is no customer service information available for SolarWinds DameWare Mini Remote Control. However, some users find the user interface outdated and the "maintenance expired" banner disruptive.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.