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ManageEngine Remote Access Plus description
ManageEngine Remote Access Plus helps businesses remotely control their work computers from anywhere in the world. Ideal for IT support teams in midsize to large companies, it allows you to fix computer problems, manage software, and even chat with remote users - all from your own desk. Think of it as a secure way to access and troubleshoot any company computer as if you were sitting right in front of it.
Who is ManageEngine Remote Access Plus best for
ManageEngine Remote Access Plus empowers IT teams to remotely control and troubleshoot computers. Users praise its easy setup, fast access, and comprehensive tools, while some note occasional connection issues and a dated interface. Ideal for mid-size to large companies, it offers a cost-effective solution for remote support and management.
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Best for mid-size to large businesses needing remote computer access and management.
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Suitable for IT support teams across various industries.
ManageEngine Remote Access Plus features
| Supported Remote Access Plus allows viewing and controlling remote computer desktops. |
| Supported Remote Access Plus supports remote access to Windows computers. |
| Supported Remote Access Plus supports remote access to Linux computers. |
| Supported Remote Access Plus supports transferring files between computers. |
| Supported Remote Access Plus supports unattended access for continuous device management. |
| Supported Remote Access Plus supports remote access to Mac computers. |
| Supported Remote Access Plus supports remote control, file transfer, and multi-monitor support. |
ManageEngine Remote Access Plus reviews
We've summarised 26 ManageEngine Remote Access Plus reviews (ManageEngine Remote Access Plus G2 reviews) and summarised the main points below.
- Easy setup and deployment.
- Fast and reliable remote access.
- Comprehensive remote management tools (e.g., task manager, registry editor, service monitor).
- Cost-effective solution.
- Wake-on-LAN feature.
- Occasional connection delays and drops.
- User interface could be modernized.
- Agent installation requires additional code.
- Difficult to locate the login page.
- Troubleshooting agent deployment issues can be complex.
ManageEngine Remote Access Plus pricing
The commentary is based on 3 reviews from ManageEngine Remote Access Plus G2 reviews.
ManageEngine Remote Access Plus offers two editions: Standard and Professional. Both editions offer on-premises and cloud options. The pricing is based on the number of computers and technicians.
Users sentiment
See the ManageEngine Remote Access Plus pricing page.
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ManageEngine Remote Access Plus has a free plan.
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ManageEngine Remote Access Plus has a free trial.
Standard - Free
For 1 technician and up to 10 computers.
Standard - Cloud - Annual
For 5 technicians and 25 computers.
Standard - On-Premises - Annual
For 5 technicians and 25 computers.
Professional - Cloud - Annual
For 5 technicians and 25 computers.
Professional - On-Premises - Annual
For 5 technicians and 25 computers.
ManageEngine Remote Access Plus alternatives
SolarWinds Service DeskBetter fit for medium and large businesses. A more suitable ManageEngine Remote Access Plus competitor for IT support and asset management. Offers broader industry application. Users praise its user-friendly interface and reporting features. Rated higher by users. Positive pricing sentiment.Read more
AteraBetter for IT departments and MSPs in small to medium businesses. Has more momentum and offers a per-technician pricing model. Includes AI features (which some users find unhelpful).Read more
SolarWinds DameWare Mini Remote ControlBetter suited for enterprise companies. Higher ratings. A ManageEngine Remote Access Plus competitor.Read more
Solarwinds Network ManagementBetter for enterprise companies. More suitable for industries like Healthcare, Finance, E-commerce, Consumer Goods, Manufacturing, Education, Real Estate, Hospitality, Media & Entertainment, Software/IT, Legal, Non-profit, Energy, Marketing, and Automotive. Higher ratings and praised for comprehensive network monitoring and troubleshooting features. Consider the negative pricing sentiment as a ManageEngine Remote Access Plus alternative.Read more
SolarWinds Virtualization ManagerBetter for larger enterprises and those in regulated industries like healthcare and finance. Focuses on virtual server management, performance monitoring, and capacity planning. A ManageEngine Remote Access Plus competitor offering more specialized features for virtual environments.Read more
SolarWinds Systems Management BundleBetter for enterprise companies. A ManageEngine Remote Access Plus competitor, it offers more comprehensive system monitoring, including servers, applications, and virtual environments. It has higher ratings on G2.Read more
ManageEngine Remote Access Plus FAQ
What is ManageEngine Remote Access Plus and what does ManageEngine Remote Access Plus do?
ManageEngine Remote Access Plus is a remote access software for IT support, offering remote control, software management, and user chat for Windows, Mac, and Linux computers. It's a cost-effective solution best suited for mid-size to large companies with remote workforces needing secure remote computer access.
How does ManageEngine Remote Access Plus integrate with other tools?
ManageEngine Remote Access Plus integrates with other ManageEngine tools and offers APIs for integration with other systems. It supports Active Directory and integrates with various help desk solutions. It also integrates with popular remote monitoring and management (RMM) tools.
What the main competitors of ManageEngine Remote Access Plus?
Top alternatives to ManageEngine Remote Access Plus include SolarWinds Service Desk, Atera, and SolarWinds DameWare Mini Remote Control. These competitors offer similar remote access and IT management capabilities for businesses seeking streamlined solutions.
Is ManageEngine Remote Access Plus legit?
ManageEngine Remote Access Plus is a legitimate and safe software solution. It's a popular choice for IT support, offering easy setup, fast remote access, and comprehensive management tools. However, some users report occasional connection issues and a slightly outdated interface.
How much does ManageEngine Remote Access Plus cost?
I couldn't find pricing details for ManageEngine Remote Access Plus. Contact ManageEngine directly for product pricing or a personalized quote.
Is ManageEngine Remote Access Plus customer service good?
Customer reviews of ManageEngine Remote Access Plus are generally positive, praising its ease of setup and reliable remote access capabilities. However, some users mentioned occasional connection delays and a desire for a more modern user interface. Support responsiveness is highlighted as a positive.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.