Last updated on
Company health
Ratings
AnyDesk description
AnyDesk is a remote desktop software that allows you to access and control computers and devices remotely. It's known for its speed, user-friendliness, and strong security features. AnyDesk caters to a variety of users, from individuals to large organizations, and offers both cloud-based and on-premise solutions, making it suitable for different needs and security preferences. It's a versatile tool for remote support, work, and access.
Who is AnyDesk best for
AnyDesk is a fast and user-friendly remote desktop software praised for its cross-platform compatibility and robust security. While generally well-regarded for ease of use and setup, some users have reported issues with the mobile app and file transfer speeds. It's a versatile solution for individuals, IT professionals, and businesses seeking reliable remote access.
-
Ideal for small to large businesses needing remote access and support.
-
Strong fit for Software, IT, and Telecommunications; suitable for various other industries.
AnyDesk features
| Supported AnyDesk allows users to view and control the desktop of a remote computer. |
| Supported AnyDesk supports unattended access for continuous device management. |
| Supported AnyDesk supports remote access to Mac computers. |
| Supported AnyDesk allows remote control of Android devices running Android 7.0 or newer. |
| Supported AnyDesk supports remote access to Windows computers. |
| Supported AnyDesk supports remote access to Linux computers. |
| Supported AnyDesk supports multiple connections based on the license. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
AnyDesk reviews
We've summarised 1098 AnyDesk reviews (AnyDesk TrustPilot reviews and AnyDesk G2 reviews) and summarised the main points below.
- Easy to install and user-friendly interface.
- Fast and responsive remote access, even on low bandwidth.
- Cross-platform compatibility and versatile device support.
- Secure connections and data encryption.
- Useful features like unattended access, file transfer, and screen recording.
- Mobile app experience is a concern and needs to be addressed.
- Slow file transfer speeds, especially for large files.
- Occasional server issues and connection problems.
- Free version limitations can be disruptive for some users.
- Lack of clear communication during outages and downtime.
AnyDesk pricing
The commentary is based on 127 reviews from AnyDesk G2 reviews and AnyDesk TrustPilot reviews.
AnyDesk offers a free version with limited features, which some users find frustrating. While many appreciate the free access for personal use, others mention the premium version as expensive, especially for individuals. Several users note the pricing as fair and competitive for business use.
Users sentiment
See the AnyDesk pricing page.
-
AnyDesk has a free plan.
Solo
Feature set for single-person companies. Includes 1 licensed user with 3 login devices, 1 outgoing connection, up to 100 managed devices (Unattended Access), and unlimited devices to connect to (Interactive Access).
Standard
Comprehensive feature set for small teams. Includes 20 licensed users, starts with 1 outgoing connection (add up to 20), up to 500 managed devices, unlimited devices to connect to, standard user management, custom client generator, and mobile device management.
Advanced
Extensive feature set to support additional business needs. Includes 100 licensed users, starts with 2 concurrent connections (add up to 50), up to 1000 managed devices, unlimited devices to connect to, advanced user management, custom client generator, command line interface, mass deployment, group policies, and phone support.
Ultimate
Contact sales for pricing.
AnyDesk alternatives
Getscreen.meBetter for IT administration, remote support, and personal use. Browser-based access without installation. A strong AnyDesk competitor with positive pricing reviews.Read more
Zoho LensBetter for field service and remote support using augmented reality. Grows faster than AnyDesk. AR features enhance real-time guidance and collaboration. Zoho Lens is a strong AnyDesk competitor and alternative.Read more
Latitude.shBetter for companies needing dedicated servers with high computing power. Focuses on providing physical servers, unlike AnyDesk's remote access software. Caters to larger enterprises with demanding applications. Growing faster.Read more
ISL OnlineBetter fit for medium to large businesses. Has stronger website traffic growth momentum. Offers a unique licensing model. Rated 3.9/5 on Glassdoor.Read more
ManageEngine Endpoint CentralBetter for device management and IT automation. More focused on IT administration. Caters to larger organizations. AnyDesk alternative. ManageEngine Endpoint Central competitor.Read more
Kaseya VSABetter for IT departments and MSPs. Offers a comprehensive suite of IT management tools.Read more
AnyDesk FAQ
What is AnyDesk and what does AnyDesk do?
AnyDesk is a remote desktop software providing fast and secure access to computers and devices from anywhere. It offers cross-platform compatibility, user-friendly interface, and features like unattended access and file transfer. Suitable for individuals and businesses, AnyDesk facilitates remote support, work, and collaboration.
How does AnyDesk integrate with other tools?
AnyDesk integrates with various platforms like Windows, macOS, Linux, iOS, and Android. It supports features like unattended access, file transfer, and screen recording, enhancing its utility for remote work and support. More details on specific integrations are limited.
What the main competitors of AnyDesk?
Top AnyDesk alternatives include TeamViewer, ISL Online, and ManageEngine Endpoint Central. These competitors offer similar remote desktop control functionality with varying features, security measures, and pricing models. Some users prefer alternatives due to AnyDesk's occasional server issues and mobile app concerns.
Is AnyDesk legit?
Yes, AnyDesk is a legitimate remote desktop software known for its speed and ease of use. While generally considered safe and secure with robust encryption, some users have reported connection stability issues and slow file transfers. Always ensure you download AnyDesk from the official website.
How much does AnyDesk cost?
AnyDesk's Solo plan costs $22.90/month, Standard is $35.90/month, and Advanced is $79.90/month, billed annually. The Ultimate plan requires contacting sales for custom pricing. A free plan is available with limited features for personal use. Is AnyDesk worth it? The answer depends on your specific needs and budget.
Is AnyDesk customer service good?
AnyDesk's customer service receives negative feedback. Users report slow response times, difficulty reaching support, unresolved issues, and unhelpful chatbots. While the software is generally well-regarded, its customer service is a significant drawback.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.