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SocialSchedules description
SocialSchedules is an employee scheduling and time & attendance software designed for businesses with hourly employees, particularly restaurants, retail, and similar industries. It allows managers to create and share schedules, track employee hours, and manage time off requests. Employees can use the mobile app to clock in/out, view schedules, and communicate with colleagues. SocialSchedules aims to simplify scheduling, reduce labor costs, and ensure compliance with labor laws.
Who is SocialSchedules best for
SocialSchedules simplifies employee scheduling and time tracking, especially for hourly work. The mobile app is praised for its ease of use and real-time updates, making shift swapping and communication efficient. However, some users report glitches and confusion with the time-off system. Perfect for restaurants and retail.
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Best for small to medium-sized businesses with hourly employees.
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Ideal for restaurants, retail, hospitality, and similar industries.
SocialSchedules features
| Supported SocialSchedules supports creating and managing employee work shifts, including templates and real-time updates. |
| Supported SocialSchedules allows exporting timesheet data to various payroll systems. |
| Supported SocialSchedules supports statutory compliance with features for break and overtime management, and custom rules. |
| Supported Employees can set their availability using the provided tools. |
| Supported SocialSchedules supports shift swapping. |
| Supported SocialSchedules supports time tracking, scheduling, and payroll integration. |
SocialSchedules reviews
We've summarised 573 SocialSchedules reviews (SocialSchedules GetApp reviews, SocialSchedules Capterra reviews and SocialSchedules G2 reviews) and summarised the main points below.
- User-friendly mobile app: Employees praise the mobile app for its intuitive design and ease of use.
- Real-time schedule updates: Users appreciate the instant notifications for schedule changes and updates.
- Easy shift swapping and dropping: Employees find it convenient to swap or drop shifts with colleagues.
- Effective communication: The in-app messaging feature facilitates clear and timely communication between staff and managers.
- Glitchy and unreliable: Users frequently report bugs, errors, and unexpected behavior.
- Confusing time off system: Employees find it difficult to understand and manage their time off requests.
- Limited administrative control: Managers lack control over employee availability settings and shift swaps.
- Lack of monthly view: Both managers and employees express a strong desire for a monthly calendar view.
SocialSchedules pricing
The commentary is based on 21 reviews from SocialSchedules Capterra reviews and SocialSchedules G2 reviews.
SocialSchedules is praised for its free version, offering valuable features for small businesses and tight budgets. Users highlight its cost-effectiveness and ease of use, making it a popular choice despite occasional glitches or limited functionality in the free plan.
Users sentiment
See the SocialSchedules pricing page.
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SocialSchedules has a free plan.
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SocialSchedules has a free trial.
Basic
Scheduling basics such as Scheduling, in-app messaging, availability management and time off requests.
Starter
Includes unlimited workers, basic labor budgeting, multi locations, overtime tracking and reports and manager logbooks.
Premium
Offers time and attendance, POS/Payroll integration, labor law compliance, certification management and advanced reporting.
Enterprise
Includes a dedicated support contact, negotiated pricing, custom API integration, custom reports and custom features.
SocialSchedules alternatives
When I WorkBetter for smaller businesses. A SocialSchedules alternative with simpler pricing and potentially better customer service. More focused on core scheduling and time tracking.Read more
ConnecteamBetter suited for managing deskless employees with broader functionalities like task management, internal communication, and employee training. Connecteam is growing faster and offers a free plan for small teams. However, some users find the mobile app clunky and slow.Read more
GroupGreetingBetter for sending digital group greeting cards. More suitable for acknowledging events and celebrations.Read more
CalendlyBetter for scheduling simple meetings and appointments. Less suitable for complex shift management for hourly employees in industries like restaurants or retail. Primarily for individuals and teams needing appointment scheduling, not workforce management. Not designed for time tracking, payroll integration, or shift swapping.Read more
MakeShiftBetter fit for mid-sized businesses in the USA. Offers AI-powered scheduling. Has a faster website traffic and employee growth. A SocialSchedules alternative and competitor.Read more
SocialSchedules FAQ
What is SocialSchedules and what does SocialSchedules do?
SocialSchedules is an employee scheduling and time & attendance software for businesses with hourly workers. It streamlines scheduling, tracks employee hours, manages time-off requests, and simplifies team communication, helping reduce labor costs and ensure compliance. It's ideal for restaurants, retail, and similar businesses.
How does SocialSchedules integrate with other tools?
SocialSchedules integrates with various payroll systems, enabling efficient time tracking and payroll processing. It also facilitates internal communication through its in-app messaging feature, streamlining communication between staff and managers. Further integration details are not readily available.
What the main competitors of SocialSchedules?
Alternatives to SocialSchedules include Connecteam, When I Work, MakeShift, Rippling, BambooHR, and Surfboard WFM. These competitors offer similar features such as scheduling, time tracking, and communication tools, catering to various industries and business sizes.
Is SocialSchedules legit?
Yes, SocialSchedules is a legitimate employee scheduling and time & attendance software. User reviews highlight the user-friendly mobile app and real-time schedule updates. However, some users have reported glitches and a confusing time-off system. Consider exploring alternatives if these concerns are critical for your business.
How much does SocialSchedules cost?
SocialSchedules offers a Free plan, a Starter plan at $12.99/month, and a Premium plan at $33.99/month. Enterprise pricing is available upon request. A 14-day free trial is available to evaluate if the product is worth it for your business.
Is SocialSchedules customer service good?
Customer service reviews for SocialSchedules are generally positive. Users highlight the helpfulness, knowledge, and responsiveness of the support team, especially through live chat. While some experienced delayed responses, most found the support efficient and problem-solving.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.