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MakeShift description
MakeShift is a cloud-based employee scheduling and workforce management software designed for mid-sized businesses in the USA across various industries. It helps you automate employee scheduling, track work hours, manage time off requests, and integrate with payroll systems. MakeShift aims to reduce time spent on manual scheduling tasks, minimize overtime costs, and improve employee satisfaction by providing a user-friendly platform for both managers and employees to access and manage their schedules. They offer a free trial period for new users.
What companies are using MakeShift?
Who is MakeShift best for
MakeShift is a user-friendly employee scheduling and workforce management software. Users love the real-time updates, shift swapping, and multi-location management. However, some users find the ADP integration and mobile app lacking. Best for mid-sized businesses in various sectors like retail and healthcare, MakeShift streamlines scheduling, time tracking, and payroll processes.
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Best fit for mid-sized businesses (good fit for small and enterprise businesses).
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Ideal for Healthcare, Retail, and other industries with hourly workers.
MakeShift features
| Supported MakeShift allows creating and managing employee work shifts. |
| Supported MakeShift supports availability management, allowing employees to set their availability. |
| Supported MakeShift supports time tracking, attendance management, scheduling, and payroll calculations. |
| Supported MakeShift supports time tracking, time-off requests, and payroll integration. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
MakeShift reviews
We've summarised 363 MakeShift reviews (MakeShift Capterra reviews and MakeShift G2 reviews) and summarised the main points below.
- Easy to use and navigate.
- User-friendly interface.
- Real-time schedule updates and notifications.
- Shift swapping and availability features are convenient.
- Helpful for managing multiple locations or departments.
- Difficult to integrate with ADP.
- Confusing login process through ADP.
- Limited reporting features.
- Mobile app has limited functionality and bugs.
- Lacks a chat feature.
MakeShift pricing
The commentary is based on 11 reviews from MakeShift G2 reviews.
Makeshift's pricing receives mixed reviews. Some users find it cost-effective and valuable for its features, especially budgeting and communication. Others consider it expensive, particularly given the limited functionality they utilize. Cost-effectiveness depends on the specific needs and usage of the business.
Users sentiment
See the MakeShift pricing page.
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MakeShift has a free trial.
CORE
Includes basic scheduling, standard rotation templates, availability management, standard labor budgets, standard rules engine, team announcements, team communication, employee self serve, shift swapping, and dashboard & standard reports.
ADVANCED
Includes all Core plan features plus advanced scheduling, self scheduling, advanced call-outs, advanced time (with Time add-on), advanced rules engine, advanced permissions, Analytics 2.0, SmartSupport AI, and the ability to add ShiftMate AI Modules.
ELITE
Includes all Advanced plan features plus pre-packaged enterprise integration (when available), API access, scalability & customization, and the ShiftMate AI module - SmartRequests.
MakeShift alternatives
BambooHRBetter for comprehensive HR management, including hiring, onboarding, and payroll. A stronger BambooHR alternative for companies focused on scheduling hourly workers. Has broader industry applicability.Read more
When I WorkBetter suited for companies of all sizes. Broader industry applicability. Has a chat feature, but some users find the messaging functionality cumbersome. More established, but has less momentum.Read more
QuickBooks TimeBetter suited for businesses of all sizes and various industries. Provides GPS tracking and detailed reporting. Integrates with QuickBooks accounting software. Note that some users report issues with customer service and QuickBooks Online integration. More expensive, especially for larger teams.Read more
crewmeisterBetter for finance, banking, insurance, consumer goods, manufacturing, education, real estate, media, software, legal, marketing, professional services, agriculture, and automotive industries. Excellent customer service and ease of use. A MakeShift alternative and competitor.Read more
RipplingBetter fit for larger enterprises and international businesses. Broader industry applicability. More established, has more momentum.Read more
WorkfeedBetter for retail, hospitality, and professional services. Offers internal communication features. Has slower momentum.Read more
MakeShift FAQ
What is MakeShift and what does MakeShift do?
MakeShift is a cloud-based employee scheduling and workforce management software. It automates scheduling, tracks work hours, manages time-off requests, and integrates with payroll systems. Makeshift helps reduce manual scheduling, minimize overtime costs, and improve employee satisfaction.
How does MakeShift integrate with other tools?
MakeShift integrates with payroll systems to streamline payroll processing. However, some users have reported difficulties integrating with ADP, specifically citing a confusing login process. More details on other integrations are not readily available.
What the main competitors of MakeShift?
Top MakeShift alternatives include When I Work, BambooHR, and Workfeed. These competitors offer similar employee scheduling and workforce management features, often with broader HR capabilities. Consider these options if you need more robust HR features or a different pricing structure.
Is MakeShift legit?
Yes, MakeShift is a legitimate employee scheduling and workforce management software. It receives positive ratings on G2 and Capterra, with users praising its ease of use and real-time updates. However, some users report difficulties with ADP integration and limited mobile app functionality. Consider exploring alternatives like When I Work or BambooHR if these are critical features for you.
How much does MakeShift cost?
MakeShift's Core plan costs $2.75 per employee per month. Pricing for the Advanced and Elite plans is custom and requires contacting MakeShift. They also offer Time & Attendance for $1.50 per employee per month. Contact MakeShift for product pricing to determine if the product is worth it for your business.
Is MakeShift customer service good?
Makeshift's customer service is generally viewed positively. Users appreciate the prompt and helpful support they receive, particularly during implementation and with ongoing questions. However, some have experienced less helpful support interactions or delayed responses.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.