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Site24x7 description
Site24x7 by ManageEngine provides all-in-one monitoring of websites, applications, servers, and networks, helping businesses ensure optimal performance and user experience. It offers tools for real-user monitoring, infrastructure monitoring, and troubleshooting across cloud and on-premise environments. With global monitoring locations and insights into user experience, Site24x7 enables IT teams to proactively identify and resolve issues before they impact users.
Who is Site24x7 best for
Site24x7 by ManageEngine offers comprehensive IT infrastructure monitoring for websites, applications, servers, and networks. Its real-time monitoring and alerting features ensure optimal performance and user experience. Users praise its easy setup and reliable uptime monitoring but note the cost and occasional slow support response times. It's ideal for IT professionals and DevOps teams.
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Best for small to enterprise businesses needing robust monitoring.
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Ideal for IT, Education, E-commerce, Retail, and similar industries.
Site24x7 features
| Supported Site24x7 supports real-time monitoring of Windows servers, including CPU and memory usage. |
| Supported Site24x7 offers real-time monitoring for servers and applications. |
| Supported Site24x7 offers real-time Linux server monitoring, including CPU and memory usage. |
| Supported Site24x7 offers real-time monitoring of network devices like routers and firewalls. |
| Supported Site24x7 supports keyword monitoring with content checks and alerts. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Site24x7 reviews
We've summarised 264 Site24x7 reviews (Site24x7 G2 reviews) and summarised the main points below.
- Easy to set up and navigate.
- Reliable uptime monitoring and instant alerts.
- Flexible for monitoring servers and vulnerabilities.
- Provides a clear overview and data representation.
- Managing network devices like switches and AP can be difficult.
- The pricing can be a bit steep for smaller businesses.
- Customer support response times can be slow.
- Some advanced features are only available in higher-tier plans.
- APM functionality is limited compared to competitors.
Site24x7 pricing
The commentary is based on 57 reviews from Site24x7 G2 reviews.
Site24x7's pricing is generally considered competitive and a good value, especially for the features offered. However, some users find certain aspects, such as adding monitors or advanced features, expensive, especially for smaller businesses. A free trial is available.
Users sentiment
See the Site24x7 pricing page.
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Site24x7 has a free plan.
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Site24x7 has a free trial.
Site24x7 alternatives
EntuityBetter for healthcare organizations. More geared towards network infrastructure monitoring and management. Has stronger customer support and easier implementation. Is growing faster than Site24x7.Read more
LinkEyeMore focused on internet connection monitoring and SLA tracking. Caters to medium to large enterprises relying on internet connectivity, especially those using SD-WAN. Has more momentum.Read more
ARCOS Incident ManagerBetter fit for utilities focused on incident management and emergency response. Has higher user ratings and is growing faster.Read more
AteraBetter suited for IT departments and MSPs. Offers a per-technician pricing model. Higher rated by users. Features AI-driven task automation and a self-service portal. Has stronger momentum.Read more
ME Applications Manager with Add-ons|25 MonitorsMore focused on application and server performance. Has significantly more website traffic momentum. Higher rated by users.Read more
SolarWinds Service DeskBetter for IT support and asset management. A good Site24x7 competitor for organizations focused on streamlining IT operations. Higher ratings and positive user feedback for ease of use and helpful reporting features. Broader industry applicability. More cost-effective.Read more
Site24x7 FAQ
What is Site24x7 and what does Site24x7 do?
Site24x7 by ManageEngine is an all-in-one monitoring solution for websites, applications, servers, and networks. It offers real-time monitoring, troubleshooting tools, and user experience insights across cloud and on-premise environments. Site24x7 helps businesses ensure optimal performance and proactively resolve issues.
How does Site24x7 integrate with other tools?
Site24x7 integrates with various tools through APIs and pre-built integrations. It supports integrations with popular platforms like Slack, PagerDuty, and Microsoft Teams, enabling streamlined workflows and incident management. It also integrates with other ManageEngine products.
What the main competitors of Site24x7?
Top alternatives to Site24x7 include Atera, ManageEngine Applications Manager, N-able N-central, Freshservice, SolarWinds Service Desk, and Aurea Monitor. These competitors offer similar features such as IT infrastructure monitoring, application performance monitoring, and network monitoring.
Is Site24x7 legit?
Yes, Site24x7 is a legitimate website monitoring service from ManageEngine, a Zoho product. It's considered safe and reliable with real-time monitoring and alerting. However, some users find the pricing high and advanced features limited.
How much does Site24x7 cost?
Site24x7 offers a free plan and a 30-day free trial. Paid plan pricing isn't publicly available, varying based on features and monitored resources. Contact Site24x7 for a customized quote and determine if the product's worth it for your needs. They also have add-ons for extra features.
Is Site24x7 customer service good?
Customer support reviews for Site24x7 are mixed. While some users praise the helpful and responsive support team, others express frustration with slow response times and difficulty reaching support. Several reviews mention helpful support during the evaluation period.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.