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SimpleTexting description
SimpleTexting is a text message marketing platform for businesses of all sizes. It allows you to send mass text alerts, provide customer service through two-way texting, and create automated campaigns like appointment reminders. SimpleTexting aims to make SMS marketing accessible and easy to use, with features like contact management, message templates, and reporting tools. They also prioritize compliance with industry regulations and offer integrations with popular business software.
Who is SimpleTexting best for
SimpleTexting's ideal customer is a small to medium-sized business seeking to elevate customer engagement and streamline communication through SMS marketing. Users praise its user-friendly interface and reliable message delivery, making it a great choice for businesses new to text message marketing.
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Ideal for small to medium-sized businesses.
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A strong fit for industries like Healthcare, Retail, and E-commerce.
SimpleTexting features
| Supported SimpleTexting offers vanity phone numbers, enhancing brand recognition. |
| Supported SimpleTexting allows you to set up automated responses based on keywords. |
| Supported SimpleTexting allows for automated SMS messages through autoresponders and integrations. |
| Supported SimpleTexting enables real-time conversations with customers through two-way messaging. |
| Supported SimpleTexting allows sending bulk SMS to lists of contacts. |
| Supported SimpleTexting allows automated appointment reminders, even via integrations. |
| Supported The platform enables creating and sending SMS marketing campaigns. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
SimpleTexting reviews
We've summarised 971 SimpleTexting reviews (SimpleTexting GetApp reviews, SimpleTexting Software Advice reviews, SimpleTexting TrustPilot reviews, SimpleTexting Capterra reviews and SimpleTexting G2 reviews) and summarised the main points below.
- User-friendly interface and easy to use
- Reliable and consistent delivery of text messages
- Excellent and responsive customer support
- Affordable and flexible pricing plans
- App can be glitchy and difficult to navigate
- Text scheduling can be delayed
- Some users report difficulty uploading contacts from excel
- Limited integration with third-party platforms
SimpleTexting pricing
The commentary is based on 93 reviews from SimpleTexting Capterra reviews, SimpleTexting G2 reviews, SimpleTexting GetApp reviews and SimpleTexting TrustPilot reviews.
SimpleTexting's pricing is frequently praised for its straightforward and competitive structure, with many users highlighting its affordability, especially for small businesses and nonprofits. However, some users find the credit system and overage charges to be less transparent and potentially expensive.
Users sentiment
See the SimpleTexting pricing page.
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SimpleTexting has a free trial.
SimpleTexting alternatives
HubSpot Marketing Hub
It is a much better fit for Enterprise customers and offers a wider range of marketing tools, making it a more comprehensive solution than a simple SMS marketing platform. However, HubSpot Marketing Hub has a steeper learning curve and its pricing can be considered less favorable.
Textdrip.com
More difficult to use but has more momentum. Pricier.
Text-Em-All
Better ratings across various platforms. It is known for its simplicity and ease of use, particularly for mass texting and voice messages. Also considered more reliable for delivering messages and has better customer service. However, it has a less flexible pricing model.
Constant Contact
More focused on email marketing and broader digital marketing needs.
Mailchimp All-in-One Marketing Platform
Better for larger businesses and has more momentum. Offers a wider range of marketing tools beyond SMS, including email and automation.
Textla
Better ratings across review platforms. It is also a much better fit for small to medium businesses. Textla is growing faster and boasts more positive user reviews, particularly regarding customer service and ease of use. However, it has fewer integrations.
SimpleTexting FAQ
What is SimpleTexting and what does SimpleTexting do?
SimpleTexting is a cloud-based SMS marketing platform designed for businesses to connect with their customers directly. This easy-to-use platform allows you to send bulk messages, set up automated texts, and conduct two-way conversations, all while remaining compliant with industry regulations.
How does SimpleTexting integrate with other tools?
SimpleTexting integrates with popular business software like Zapier, WordPress, and GoDaddy. However, some users have noted that integrations with other platforms can be limited.
What the main competitors of SimpleTexting?
SimpleTexting's top competitors include Textdrip.com, Text-Em-All, and Textla. These alternatives offer similar SMS marketing features, targeting businesses seeking to engage customers and streamline communication through text message campaigns.
Is SimpleTexting legit?
Yes, SimpleTexting is a legitimate and safe text message marketing platform. It is generally well-regarded for its user-friendly interface, reliable message delivery, and responsive customer support. SimpleTexting prioritizes compliance with industry regulations, ensuring a secure experience for businesses.
How much does SimpleTexting cost?
Unfortunately, SimpleTexting doesn't have public pricing information. However, they offer a flexible pricing model based on text message usage with add-ons available. Consider contacting SimpleTexting or checking their website for a personalized quote.
Is SimpleTexting customer service good?
SimpleTexting receives generally positive feedback for its customer service. Users highlight the quick responses and helpfulness of the support team. However, some users have reported experiencing a lack of thoroughness and interest from customer service during the pre-subscription phase.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.