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SimpleTexting

Last updated on

Reviews

G2
4.7/5
(636)
Capterra
4.7/5
(238)
TrustPilot
4.5/5
(97)

SimpleTexting description

SimpleTexting is a text message marketing platform for businesses of all sizes. It allows you to send mass text alerts, provide customer service through two-way texting, and create automated campaigns like appointment reminders. SimpleTexting aims to make SMS marketing accessible and easy to use, with features like contact management, message templates, and reporting tools. They also prioritize compliance with industry regulations and offer integrations with popular business software.


Who is SimpleTexting best for

SimpleTexting's ideal customer is a small to medium-sized business seeking to elevate customer engagement and streamline communication through SMS marketing. Users praise its user-friendly interface and reliable message delivery, making it a great choice for businesses new to text message marketing.

  • Ideal for small to medium-sized businesses.

  • A strong fit for industries like Healthcare, Retail, and E-commerce.


SimpleTexting features

Type in the name of the feature or in your own words tell us what you need
Supported

SimpleTexting offers vanity phone numbers, enhancing brand recognition.

Supported

SimpleTexting allows you to set up automated responses based on keywords.

Supported

SimpleTexting allows for automated SMS messages through autoresponders and integrations.

Supported

SimpleTexting enables real-time conversations with customers through two-way messaging.

Supported

SimpleTexting allows sending bulk SMS to lists of contacts.

Supported

SimpleTexting allows automated appointment reminders, even via integrations.

Supported

The platform enables creating and sending SMS marketing campaigns.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
+0

Customer Service

Strongly positive
+0.81

Ease of Use

Rather positive
+0.69

Reliability and Performance

Rather positive
+0.33

Ease of Implementation

Rather positive
+0.38

SimpleTexting reviews

We've summarised 971 SimpleTexting reviews (SimpleTexting GetApp reviews, SimpleTexting Software Advice reviews, SimpleTexting TrustPilot reviews, SimpleTexting Capterra reviews and SimpleTexting G2 reviews) and summarised the main points below.

Pros of SimpleTexting
  • User-friendly interface and easy to use
  • Reliable and consistent delivery of text messages
  • Excellent and responsive customer support
  • Affordable and flexible pricing plans
Cons of SimpleTexting
  • App can be glitchy and difficult to navigate
  • Text scheduling can be delayed
  • Some users report difficulty uploading contacts from excel
  • Limited integration with third-party platforms

SimpleTexting pricing

The commentary is based on 93 reviews from SimpleTexting Capterra reviews, SimpleTexting G2 reviews, SimpleTexting GetApp reviews and SimpleTexting TrustPilot reviews.

SimpleTexting's pricing is usage-based, with the cost varying depending on the number of texts sent per month. The base plan includes mass texting, two-way messaging, free SMS replies and incoming messages, auto-replies and drip campaigns, picture messaging (MMS), AI Assist message generator, API access, reporting and analytics, rollover credits, unlimited contacts, advanced audience segments, unlimited text-to-join keywords, seamless Mailchimp and Zapier integrations, opt-in forms and pop-ups, live support 7 days per week, enterprise-grade deliverability, 3 users included, and two-factor authentication. Additional costs include a one-time carrier registration fee and additional carrier fees.

Users sentiment

Neutral
+0

See the SimpleTexting pricing page.

  • SimpleTexting has a free trial.


SimpleTexting alternatives


SimpleTexting FAQ

  • What is SimpleTexting and what does SimpleTexting do?

    SimpleTexting is a cloud-based SMS marketing platform designed for businesses to connect with their customers directly. This easy-to-use platform allows you to send bulk messages, set up automated texts, and conduct two-way conversations, all while remaining compliant with industry regulations.

  • How does SimpleTexting integrate with other tools?

    SimpleTexting integrates with popular business software like Zapier, WordPress, and GoDaddy. However, some users have noted that integrations with other platforms can be limited.

  • What the main competitors of SimpleTexting?

    SimpleTexting's top competitors include Textdrip.com, Text-Em-All, and Textla. These alternatives offer similar SMS marketing features, targeting businesses seeking to engage customers and streamline communication through text message campaigns.

  • Is SimpleTexting legit?

    Yes, SimpleTexting is a legitimate and safe text message marketing platform. It is generally well-regarded for its user-friendly interface, reliable message delivery, and responsive customer support. SimpleTexting prioritizes compliance with industry regulations, ensuring a secure experience for businesses.

  • How much does SimpleTexting cost?

    Unfortunately, SimpleTexting doesn't have public pricing information. However, they offer a flexible pricing model based on text message usage with add-ons available. Consider contacting SimpleTexting or checking their website for a personalized quote.

  • Is SimpleTexting customer service good?

    SimpleTexting receives generally positive feedback for its customer service. Users highlight the quick responses and helpfulness of the support team. However, some users have reported experiencing a lack of thoroughness and interest from customer service during the pre-subscription phase.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.