Last updated on
Company health
Ratings
Signifyd description
Signifyd is an e-commerce security solution that helps businesses manage fraud. It analyzes shopper behavior across thousands of online stores to identify and prevent fraudulent activities like fake accounts and suspicious purchases. Signifyd promises to increase revenue by reducing false declines and covers approved orders with a guarantee, so businesses are not responsible for fraud losses. This allows businesses to automate order approvals and focus on growth.
Who is Signifyd best for
Signifyd offers e-commerce businesses a robust fraud prevention solution. It leverages machine learning and a global data network to identify and prevent fraudulent transactions, ultimately reducing false declines and boosting revenue. Users praise its user-friendly interface and effective fraud prevention, while some note occasional system glitches and unclear explanations for rejected orders.
-
Best for small, mid-sized, and enterprise companies.
-
Ideal for e-commerce, retail, and online businesses.
Signifyd features
| Supported Signifyd assigns risk scores to transactions to assess fraud likelihood. |
| Supported Signifyd uses machine learning to detect and prevent fraud. |
| Supported Signifyd uses a vast, shared network of fraud data. |
| Supported Signifyd helps reduce false declines and increase revenue. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Signifyd reviews
We've summarised 286 Signifyd reviews (Signifyd G2 reviews) and summarised the main points below.
- User-friendly interface and easy-to-read layout.
- Comprehensive information for decision-making.
- Effective fraud prevention, saving significant potential losses.
- Excellent customer support and responsiveness.
- Unclear explanations for order rejections.
- Limited search functionality within the platform, especially for device ID and IP address.
- False declines, particularly for first-time customers.
- Occasional system glitches impacting order status updates.
Signifyd pricing
The commentary is based on 25 reviews from Signifyd G2 reviews.
Signifyd's pricing is generally perceived as fair for the value provided, with some users noting a high cost, especially for smaller businesses. However, many feel the cost is justified by the time saved and fraud prevented, ultimately increasing revenue and providing peace of mind.
Users sentiment
See the Signifyd pricing page.
Signifyd alternatives
CogniSaaSBetter for onboarding and project management, especially in SaaS. More suitable for small to medium businesses focusing on customer success. Has a smaller team and declining momentum. Users mention performance issues and limited integrations as drawbacks.Read more
ClearSaleBetter suited for businesses of all sizes. Combines automated analysis with human review. Provides more transparent pricing. Signifyd alternative, ClearSale competitor.Read more
FastpathBetter for access management across various business applications. Focuses on security and compliance (like SOX), particularly for mid-sized to enterprise-level businesses using ERP systems. A Signifyd alternative known for ease of setup and use. Has more momentum than Signifyd.Read more
IT GlueBetter for IT documentation and password management. A Signifyd competitor focused on IT, not e-commerce fraud prevention. More suitable for IT service providers.Read more
Human Defense PlatformBetter for bot mitigation and online advertising fraud protection. Stronger customer support, easier setup, but dashboards can be slow. Less data retention. A Signifyd competitor and alternative.Read more
RiskifiedBetter fit for industries like Healthcare, Finance, Consumer Goods, Manufacturing, Hospitality, and Marketing. Has more momentum in terms of website traffic growth. A Signifyd competitor and alternative, it offers account takeover protection and chargeback dispute automation. Users appreciate the accurate fraud detection and user-friendly interface but dislike the slow portal performance and occasional unclear decline reasons.Read more
Signifyd FAQ
What is Signifyd and what does Signifyd do?
Signifyd is a fraud prevention solution for e-commerce businesses. It uses machine learning and a global data network to assess transaction risk, reducing false declines and increasing revenue. Signifyd offers a guarantee on approved orders, protecting businesses from fraud-related losses.
How does Signifyd integrate with other tools?
Signifyd integrates with popular e-commerce platforms and payment gateways. It offers flexible APIs for custom integrations, enabling seamless data flow and automated fraud prevention. This streamlines operations and enhances the customer experience.
What the main competitors of Signifyd?
Top Signifyd alternatives include ClearSale, offering combined technological and human analysis for fraud prevention, and Riskified, known for its machine learning-based fraud detection. Other competitors are Sift and Forter, providing real-time fraud prevention for various industries.
Is Signifyd legit?
Yes, Signifyd is a legitimate ecommerce fraud prevention solution. It's known for its user-friendly interface, effective fraud prevention, and excellent customer support. However, be aware of potential issues with unclear order rejection explanations and occasional system glitches.
How much does Signifyd cost?
Signifyd doesn't publicly disclose its pricing. For specific product pricing and to determine if Signifyd is worth the cost for your business, contacting their sales team directly is recommended.
Is Signifyd customer service good?
Signifyd's customer service is generally viewed positively. Users highlight the knowledgeable and responsive support team, quick responses, helpful account managers, and effective communication via various channels. However, some users mention difficulty understanding order rejection reasons and occasional slow response times.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.