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ClearSale description
ClearSale is an e-commerce fraud protection solution that helps businesses reduce fraud and increase revenue. Its combination of advanced technology and human analysis provides a high order approval rate and low false decline rate. ClearSale offers chargeback guarantees, 24/7 support, and integrations with popular e-commerce platforms. It's suited for businesses of all sizes that want a comprehensive fraud prevention solution.
Who is ClearSale best for
ClearSale offers comprehensive e-commerce fraud protection, combining advanced technology with human analysis. Users appreciate its fast approvals and chargeback guarantees, while some note slow review times and unclear rejection explanations as drawbacks. Perfect for businesses wanting a complete fraud solution.
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Best for small, medium, and enterprise businesses.
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Ideal for e-commerce companies seeking robust fraud protection.
ClearSale features
| Supported ClearSale offers anomaly detection to identify unusual patterns indicating fraud. |
| Supported ClearSale uses machine learning to assess fraud risk. |
| Supported ClearSale offers real-time fraud monitoring for transactions. |
| Supported ClearSale uses a global fraud database and integrates with external sources for accurate fraud detection. |
| Supported ClearSale uses manual reviews and algorithms to reduce false declines, increasing revenue and customer satisfaction. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
ClearSale reviews
We've summarised 271 ClearSale reviews (ClearSale TrustPilot reviews and ClearSale G2 reviews) and summarised the main points below.
- Fast and efficient order approvals in most cases.
- Protects against fraudulent orders and provides chargeback guarantees.
- Responsive and helpful customer support.
- Seamless integration with Shopify.
- Competitive and reasonable pricing.
- Slow order review times, sometimes taking hours or even days.
- Unclear or nonexistent explanations for order rejections.
- Difficult and dated user interface and dashboard.
- Billing issues such as unauthorized charges and delayed refunds.
- Inconsistent fraud analysis, with some obvious fraud approved and legitimate orders rejected.
ClearSale pricing
The commentary is based on 33 reviews from ClearSale G2 reviews.
ClearSale's pricing is generally considered fair and reasonable, offering valuable fraud protection. Some users find it expensive compared to other providers, while others appreciate the lack of monthly minimums and favorable rates for startups. Several users highlight ClearSale as a cost-effective solution for peace of mind.
Users sentiment
See the ClearSale pricing page.
ClearSale alternatives
RiskifiedBetter suited for a wider range of industries and has more momentum. Provides account takeover protection and automated chargeback disputes. Users highlight accurate fraud detection, a user-friendly interface, and excellent customer support. A ClearSale competitor and alternative.Read more
IBM Security VerifyBetter for identity and access management across various applications, especially for larger organizations in finance, healthcare, and IT. Grows faster than ClearSale and offers more features like single sign-on and passwordless login. A strong ClearSale competitor and alternative for enterprise-level identity management.Read more
IT GlueBetter for IT documentation and password management. Less suitable for fraud prevention. Caters to IT professionals and MSPs.Read more
MaxMind minFraud®Easier to use and implement. Has positive pricing sentiment and offers more transparent pricing plans. ClearSale alternative; MaxMind competitor. Growing faster than ClearSale.Read more
Human Defense PlatformBetter for protecting against bot attacks, fake accounts, and ad fraud. A ClearSale alternative focused on account security and application protection. Primarily for medium to large businesses in online advertising, retail, and e-commerce. Noteworthy customer support, but the dashboard has performance issues.Read more
ExtendFocuses on warranty and shipping protection plans to increase revenue. Has grown faster and caters to similar businesses, but has lower user ratings.Read more
ClearSale FAQ
What is ClearSale and what does ClearSale do?
ClearSale is a fraud protection platform for e-commerce businesses. It combines machine learning and human review to analyze transactions, reducing fraud and false declines. ClearSale offers chargeback guarantees, 24/7 support, and integrations with popular platforms, benefiting businesses of all sizes.
How does ClearSale integrate with other tools?
ClearSale integrates with popular eCommerce platforms and offers flexible APIs. It supports various shopping carts and payment gateways, enabling streamlined fraud prevention. This allows for efficient data exchange and automated fraud checks.
What the main competitors of ClearSale?
ClearSale's top competitors include Riskified, Signifyd, and MaxMind minFraud®, all offering robust e-commerce fraud prevention. Other alternatives, focusing on broader security and access management, are IBM Security Verify and JumpCloud.
Is ClearSale legit?
Yes, ClearSale is a legitimate ecommerce fraud protection solution. It offers robust security features, including real-time monitoring and a global fraud data network. While some users report slow review times and unclear explanations for rejections, many praise its efficient approvals and helpful customer support.
How much does ClearSale cost?
ClearSale doesn't publicly disclose its pricing. For detailed product pricing information, it's recommended to contact ClearSale directly. This will allow you to discuss your specific needs and receive a tailored quote.
Is ClearSale customer service good?
Customer reviews on ClearSale's customer service are mixed. While some praise the responsiveness and helpfulness of the support team, others mention slow response times and difficulty navigating the platform's interface. Several users specifically cite excellent customer service while others point out inconsistent support experiences.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.