Last updated on
Company health
Ratings
Riskified description
Riskified is an e-commerce fraud prevention software that helps businesses reduce losses and increase revenue. Using artificial intelligence and a vast network of merchant data, Riskified analyzes online transactions and identifies fraudulent activity with high accuracy. This allows businesses to confidently approve more legitimate orders, reduce manual reviews, and minimize chargebacks. Riskified offers a chargeback guarantee and various solutions to combat different types of fraud, helping businesses of all sizes create a safer and more profitable online experience.
Who is Riskified best for
Riskified protects online businesses from fraud and chargebacks, boosting revenue by reducing false declines. Users praise its accurate fraud detection, seamless integrations, and excellent customer support. Some have noted slow portal performance and occasional overly sensitive fraud detection, particularly in Asia. Ideal for businesses seeking a comprehensive fraud prevention solution with a chargeback guarantee.
-
Best fit for small, medium, and large businesses.
-
Ideal for e-commerce, retail, finance, and other online businesses.
Riskified features
| Supported Riskified assigns risk scores to transactions to assess fraud likelihood. |
| Supported Riskified uses machine learning models to detect and prevent fraud. |
| Supported Riskified offers real-time transaction monitoring to detect fraud. |
| Supported Riskified offers a chargeback guarantee for approved fraudulent transactions. |
| Supported Riskified uses AI to reduce false declines, increasing revenue and improving customer experience. |
| Supported Riskified uses a global merchant network and machine learning for accurate fraud detection. |
Riskified reviews
We've summarised 219 Riskified reviews (Riskified TrustPilot reviews and Riskified G2 reviews) and summarised the main points below.
- Accurate fraud detection and reduced chargeback rates, increasing sales.
- User-friendly web application and dashboards.
- Excellent customer support and account management.
- Seamless integration with various platforms, especially Shopify.
- Chargeback guarantee provides peace of mind.
- Slow portal performance and occasional filtering issues.
- Limited insight into decline reasons, hindering customer explanations.
- Overly sensitive fraud detection, leading to false declines, especially in Asia.
- Resubmission process for declined orders can be unclear and ineffective.
- Second Look feature requires improvements for better usability.
Riskified alternatives
IBM Security VerifyBetter for enterprise customers. Focuses on identity and access management, not solely fraud prevention. Has broader application across industries but lacks specific e-commerce focus. Growing faster than Riskified. Users find it easy to use and install but the documentation could be improved. More negative pricing sentiment.Read more
ClearSaleBetter user interface and faster order approvals. More positive pricing sentiment. Has more momentum than Riskified, a strong competitor.Read more
Salesforce PlatformBetter fit for enterprise companies. Broader industry application. More established and has more momentum. A Riskified alternative focusing on building custom applications and integrations, not just fraud prevention.Read more
SiftBetter for medium-sized companies. A Riskified competitor focusing on broader fraud prevention, including account takeovers. More suitable for finance and retail. Sift has faster website traffic growth.Read more
NoFraudSimpler setup and generally considered easier to use. A Riskified alternative with more positive pricing sentiment.Read more
ComplyCubeBetter suited for enterprise businesses. Has growing momentum and positive user reviews. Focuses on identity verification and compliance, offering global KYC and AML coverage.Read more
Riskified FAQ
What is Riskified and what does Riskified do?
Riskified is a fraud prevention solution using AI and machine learning to analyze transactions, reducing chargebacks and false declines for online businesses. It offers real-time monitoring, a chargeback guarantee, and integrates with various platforms, improving revenue and customer experience.
How does Riskified integrate with other tools?
Riskified integrates seamlessly with various e-commerce platforms, particularly Shopify. It offers flexible APIs and webhooks for custom integrations, enabling real-time data exchange and automated fraud prevention workflows. This allows businesses to incorporate Riskified's fraud protection directly into their existing systems.
What the main competitors of Riskified?
Riskified's top competitors include ClearSale, Sift, and NoFraud, all offering fraud prevention solutions. Other alternatives, focusing on broader security and identity management, are IBM Security Verify and ComplyCube. Salesforce Platform offers customizable business applications but not dedicated fraud prevention.
Is Riskified legit?
Riskified is a legitimate and safe fraud prevention software. It accurately detects fraud and reduces chargebacks, which increases sales. The user-friendly platform and excellent customer support contribute to a positive user experience.
How much does Riskified cost?
Riskified doesn't publicly disclose its pricing. For detailed pricing information, contacting their sales team is recommended. This allows for a tailored quote based on your specific needs and transaction volume.
Is Riskified customer service good?
Riskified's customer service receives positive feedback for its responsiveness and helpfulness, particularly from account managers and tech support. However, some users desire more transparency and clarity regarding decline reasons and the resubmission process.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.