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Signal description
Signal is a free messaging app that prioritizes privacy. It offers end-to-end encryption for calls, texts, and file sharing, meaning no one, not even Signal, can access your communication. Enjoy features like group chats, voice and video calls, and stickers, all without ads or trackers. As an independent non-profit, Signal relies on donations to keep its services free and secure for everyone.
Who is Signal best for
Signal is a privacy-focused messaging app ideal for individuals and organizations prioritizing secure communication. Users praise its end-to-end encryption and ease of use. However, some experience message delivery and notification issues. Signal offers a simple interface, disappearing messages, and file sharing.
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Ideal for small, medium, and large businesses seeking secure communication.
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A strong fit for Education, Hospitality, Software/IT, Non-profit, Marketing, and Professional Services.
Signal features
| Supported Files can be shared via chat during a meeting. |
| Supported Signal allows creating and using encrypted stickers. |
| Supported Signal supports audio conferencing with up to 40 participants. |
| Supported Signal supports end-to-end encryption for all communications. |
| Supported Signal offers disappearing messages with customizable timers, from five seconds to seven days. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Ease of Use
Reliability and Performance
Scalability
Signal reviews
We've summarised 459 Signal reviews (Signal TrustPilot reviews and Signal G2 reviews) and summarised the main points below.
- Highly praised for its strong emphasis on privacy and end-to-end encryption.
- Open-source nature and transparency reports build trust among users.
- Simple and easy-to-use interface, ideal for straightforward communication.
- Cross-platform compatibility allows seamless messaging across different devices.
- Disappearing messages and other privacy-focused features offer enhanced control over conversations.
- Message delivery issues are frequently reported, especially delayed or failed messages.
- Notifications can be unreliable, with some users reporting missing notifications or delays.
- Limited features compared to competitors, such as a lack of robust group video calling or channel options.
- The user interface is considered by some to be basic and unappealing, lacking customization options.
- Not as widely adopted as other messaging apps, making it difficult to connect with all contacts.
Signal pricing
The commentary is based on 29 reviews from Signal G2 reviews and Signal TrustPilot reviews.
Signal is a free and open-source messaging app praised for its strong focus on privacy and security. Users appreciate the lack of ads and data tracking. While some mention past bugs and a smaller user base than competitors, the free cost and robust encryption are consistently highlighted as major benefits.
Users sentiment
Signal alternatives
Threema WorkBetter suited for enterprise and GDPR compliance. Has more administrative tools for managing users. Is growing faster in terms of employee growth. No phone number or email is required.Read more
WhatsApp Business PlatformBetter for medium to large businesses focused on customer communication via WhatsApp. Caters to a wider range of industries like finance, e-commerce, retail, and automotive. Has more momentum in terms of employee growth. More user reviews are available.Read more
Google WorkspaceBetter for team collaboration and productivity with a broader range of integrated tools. A better option for businesses seeking an established and widely adopted solution. More user-friendly, and better for those who value seamless integration with other Google services. Suitable for a wider range of industries.Read more
KeybaseFile sharing and team chat functionality similar to Slack or Dropbox. Has a steeper learning curve for users unfamiliar with encryption. Users report server instability and a backlog of unresolved issues.Read more
Webex MeetingsBetter for larger organizations needing robust video conferencing features. Lacks end-to-end encryption. Integrates with other productivity apps. More widely adopted. Signal alternative. Webex Meetings competitor.Read more
Google MeetLacks end-to-end encryption for messaging, unlike Signal. It offers wider integration with other productivity tools and broader platform support as a Google Workspace component. More suitable for large organizations and those prioritizing seamless integration with existing workflows. A strong Google Meet alternative for secure messaging.Read more
Signal FAQ
What is Signal and what does Signal do?
Signal is a free and privacy-focused messaging app known for its end-to-end encryption. It offers secure text, voice, and video calls, file sharing, and disappearing messages. As a non-profit, Signal relies on donations to provide ad-free and secure communication.
How does Signal integrate with other tools?
Signal offers limited direct integrations. Its focus is on secure, private communication through features like end-to-end encrypted messaging, voice and video calls, and file sharing. It prioritizes privacy over extensive integrations with other platforms.
What the main competitors of Signal?
Signal's main competitors include privacy-focused messaging apps like Keybase, as well as more general communication platforms like WhatsApp, Telegram, and Wire. These alternatives offer similar features such as end-to-end encryption and file sharing.
Is Signal legit?
Yes, Signal is a legitimate and safe messaging app known for its robust end-to-end encryption. While some users report occasional message delivery and notification issues, it remains a popular choice for privacy-conscious individuals due to its open-source nature and commitment to secure communication.
How much does Signal cost?
Signal is a free and open-source messaging app. There are no costs associated with downloading or using Signal. Therefore, it's definitely worth considering for secure and private communication.
Is Signal customer service good?
Signal's customer service receives mixed reviews. While some users praise the support team's helpfulness with desktop application issues, others have expressed frustration with the community forum moderators, citing deleted posts and unhelpful responses.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.