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ShippyPro

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Company health

Employee growth
3% increase in the last year
Web traffic
12% increase in the last quarter
Financing
August 2023 - $20M

Ratings

G2
4.3/5
(38)
Capterra
4.6/5
(77)
Glassdoor
3.3/5
(23)

ShippyPro description

ShippyPro is a shipping software solution for ecommerce businesses of all sizes that need help streamlining their shipping processes. It offers a suite of features including label creation, automated shipping notifications, return management, and shipment tracking. ShippyPro integrates with over 160 carriers and 80 sales channels like Amazon and Shopify. The software gives you access to data analytics to help you make informed decisions about your shipping strategy and provides businesses with the tools they need to optimize their shipping workflows and improve customer satisfaction.


Who is ShippyPro best for

ShippyPro helps e-commerce businesses streamline shipping with features like multi-carrier integration, label generation, and automated tracking. Users praise its ease of use and broad integrations, but some find the pricing high and miss live chat support. ShippyPro is a good fit for businesses seeking to simplify shipping and improve customer satisfaction.

  • Best for small, medium, and large businesses.

  • Ideal for e-commerce, retail, consumer goods, manufacturing, and other related industries.


ShippyPro features

Type in the name of the feature or in your own words tell us what you need
Supported

ShippyPro offers shipment tracking with live updates across 170+ carriers.

Supported

ShippyPro supports over 180 shipping carriers.

Supported

ShippyPro allows generating shipping labels for various carriers, including bulk printing and return labels.

Supported

ShippyPro supports return requests processing via its Easy Return feature.

Supported

ShippyPro allows carrier selection based on cost and service offerings, including custom rules and API integration.

Supported

Merchants and customers can track return statuses.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Strongly negative
-0.83

Customer Service

Rather positive
+0.44

Ease of Use

Strongly positive
+0.92

Reliability and Performance

Rather positive
+0.43

Ease of Implementation

Rather positive
+0.69

ShippyPro reviews

We've summarised 103 ShippyPro reviews (ShippyPro Capterra reviews and ShippyPro G2 reviews) and summarised the main points below.

Pros of ShippyPro
  • Easy-to-use interface and generally positive user experience.
  • Wide range of integrations with couriers and marketplaces.
  • Fast label creation and efficient order management.
  • Helpful and responsive customer support (though not via live chat).
  • Provides cost savings by comparing shipping rates.
Cons of ShippyPro
  • High pricing and recent price hikes are a common complaint.
  • Lack of a live chat option for immediate customer support.
  • Some integrations, such as with Wix or Mail Boxes, are missing.
  • Occasional bugs and slow performance, especially with a large order history.
  • Invoice analysis is a paid add-on, not included in the subscription.

ShippyPro pricing

The commentary is based on 27 reviews from ShippyPro Capterra reviews and ShippyPro G2 reviews.

ShippyPro's pricing is a common concern. While some users consider it affordable and appreciate the cost savings it provides through carrier comparison, others find the subscription plans and add-on features expensive, especially after recent price increases. A free trial is available for testing.

Users sentiment

Strongly negative
-0.83

See the ShippyPro pricing page.


ShippyPro alternatives

  • Logo of Starshipit
    Starshipit
    Starshipit has more momentum and better ratings. It offers address auto-correction and automated customs documentation. Wider industry applicability, including healthcare, education, and media.
    Read more
  • Logo of Goflow
    Goflow
    Better for larger businesses focused on multi-channel ecommerce management. Has more integrations. Is growing faster in terms of web traffic and employee growth. Provides listing management features. Lacks live chat support and robust reporting.
    Read more
  • Logo of ShipStation
    ShipStation
    Better suited for businesses needing education or financial services. Has broader industry applicability. Growing faster. A popular ShippyPro alternative and competitor.
    Read more
  • Logo of ShippingEasy
    ShippingEasy
    Better suited for smaller businesses due to the free plan. Has stronger website traffic growth momentum. Lacks integrations with Wix or Mail Boxes. Users report issues with billing accuracy and data export fees. A ShippyPro competitor and alternative.
    Read more
  • Logo of DesktopShipper
    DesktopShipper
    Better rated by users. Offers downloadable and API options. Easier to use. A ShippyPro competitor and alternative.
    Read more
  • Logo of QuickBooks Online
    QuickBooks Online
    Better for financial management, reporting, and accounting tasks. A ShippyPro alternative geared towards broader business needs beyond shipping and logistics.
    Read more

ShippyPro FAQ

  • What is ShippyPro and what does ShippyPro do?

    ShippyPro is a shipping software for ecommerce businesses. It automates tasks such as label creation, shipping notifications, return management, and shipment tracking across 160+ carriers and 80+ sales channels. This streamlines shipping workflows, improves customer satisfaction, and offers valuable shipping data analytics.

  • How does ShippyPro integrate with other tools?

    ShippyPro integrates with over 160 carriers and 80 sales channels, including popular platforms like Amazon and Shopify. This extensive network of integrations streamlines shipping and order management, improves efficiency, and reduces manual tasks for ecommerce businesses.

  • What the main competitors of ShippyPro?

    Alternatives to ShippyPro include ShipStation, Starshipit, ShippingEasy, and DesktopShipper. These competitors offer similar features like multi-carrier integration, label printing, and automated shipping. Goflow and Freightview are also options, but cater to larger businesses and freight shipping, respectively.

  • Is ShippyPro legit?

    Yes, ShippyPro is a legitimate shipping software solution. It offers integrations with numerous carriers and sales channels, features like label creation and automated tracking, and generally positive user reviews. However, potential users should be aware of user complaints regarding pricing and the absence of live chat support.

  • How much does ShippyPro cost?

    I cannot find pricing information for ShippyPro. Contact ShippyPro directly to determine product pricing and if it's worth the cost for your needs.

  • Is ShippyPro customer service good?

    ShippyPro's customer service receives mixed reviews. While generally considered helpful and responsive, the lack of a live chat feature is a common complaint. Users appreciate the support team's responsiveness in resolving technical issues and integration problems. However, some have experienced slow response times and generic advice, particularly regarding Magento 2.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.