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ServiceManager description
ServiceManager is a cloud-based software designed for businesses that handle product repairs and after-sales services. It provides tools to manage the entire repair process, from customer returns and inventory tracking to workflow automation and reporting. It's suitable for various businesses, including manufacturers, repair shops, and third-party logistics providers, helping them streamline their service operations and improve efficiency.
Who is ServiceManager best for
ServiceManager is a cloud-based solution for businesses managing product repairs and after-sales services. It streamlines the entire repair process, from returns and inventory to workflows and reporting. With a 4.37/5 rating on Glassdoor, ServiceManager helps businesses improve efficiency. It's ideal for companies handling physical products and high repair volumes, though not designed for large enterprises.
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Best fit for small to medium-sized businesses.
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Not suitable for any specific industry.
ServiceManager features
| Supported ServiceManager offers powerful automation and workflow management capabilities for service operations. |
| Supported ServiceManager provides inventory management tools as part of its service and repair management platform. |
| Supported ServiceManager combines customer, product, and inventory management into a unified platform. |
| Supported ServiceNetwork™, a platform within ServiceCentral, connects consumers, products, and service providers. |
| Supported ServiceManager is specifically built to manage the entire repair process and after-sales services. |
| Supported ServiceManager caters to various businesses including manufacturers, repair shops, and 3PLs. |
ServiceManager pricing
The commentary is based on 4 reviews from ServiceManager G2 reviews.
While ServiceManager streamlines workflows and offers valuable features, some users find the initial implementation costs and subscription fees high, especially smaller businesses with budget constraints. Others mention a learning curve, but its benefits often outweigh these concerns.
See the ServiceManager pricing page.
ServiceManager alternatives
FarEyeBetter for larger organizations and specific industries like retail, consumer goods, and logistics. FarEye has faster website traffic growth and employee growth, suggesting strong momentum. Users appreciate real-time tracking and flexible delivery options but note occasional server errors. A FarEye alternative for service management.Read more
CargoEZBetter for freight management. More suitable for mid-sized businesses. Has positive user reviews on ease of use and customer support. Is growing faster. Higher rated by users.Read more
PandoBetter for enterprise companies. Focuses on shipping and logistics for manufacturing and consumer goods companies, particularly within automotive and retail. Features AI-powered route optimization and ERP integrations. Positively reviewed for customer support and ease of use, but some users mention slowdowns.Read more
QuickBooks OnlineBetter for finance management in various industries including Healthcare, Finance, and E-commerce. More suitable for small to medium businesses.Read more
GoCometBetter for larger companies and the transportation & logistics industry. Provides real-time rates, shipment tracking, and rate shopping. Has positive user reviews for its user-friendly interface and customer support, though some report slow platform updates. GoComet is growing faster than ServiceManager.Read more
ServiceManager FAQ
What is ServiceManager and what does ServiceManager do?
ServiceManager is cloud-based software that streamlines the repair and after-sales service process for businesses. It offers tools for managing customer returns, inventory tracking, workflow automation, and reporting, boosting efficiency for repair shops, manufacturers, and logistics providers.
How does ServiceManager integrate with other tools?
There is no information available regarding ServiceManager's integrations with other tools. However, it's designed for businesses handling product repairs and after-sales services, aiming to streamline operations and boost efficiency.
What the main competitors of ServiceManager?
Top ServiceManager alternatives include TrailBlazer for repair shop management, FarEye for last-mile delivery optimization, and Pando for large-scale shipping management. Other options include CargoEZ for freight management and QuickBooks Online for accounting.
Is ServiceManager legit?
Yes, ServiceManager is a legitimate cloud-based software for product repair and after-sales service management. Glassdoor reviews rate it 4.37/5, suggesting it's safe and reliable for businesses handling repairs. It's best suited for small to medium-sized businesses.
How much does ServiceManager cost?
I cannot find pricing details for ServiceManager. Contact the vendor directly to determine if ServiceManager is worth the investment for your needs. This ensures you get accurate product pricing and feature information.
Is ServiceManager customer service good?
Customer reviews highlight ServiceManager's responsive customer service and proactive assistance. Users appreciate the staff's product knowledge and helpfulness. However, some have noted that service can be slow during peak times.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.