Logo of Sentry

Sentry

Website LinkedIn Twitter

Last updated on

Company health

Employee growth
12% increase in the last year
Web traffic
12% decrease in the last quarter
Financing
January 2022 - $217M

Ratings

Glassdoor
4.3/5
(48)

Sentry description

Sentry is a software monitoring tool that helps businesses identify and fix software errors quickly. It provides detailed information about errors, including their root cause and how they impact users. Sentry also offers performance monitoring features, allowing teams to identify and address slowdowns. Used by companies of all sizes, Sentry integrates with popular development tools and platforms.


Who is Sentry best for

Sentry is an error monitoring and performance monitoring tool designed for developers to quickly identify and resolve software issues. Users praise its detailed error information, real-time alerts, and integrations. However, some find the pricing complex and the platform initially overwhelming. It's ideal for development teams seeking enhanced debugging and performance insights.

  • Ideal for small, medium, and enterprise companies.

  • Best fit for Software, IT, & Telecom, suitable for various other industries.


Sentry features

Type in the name of the feature or in your own words tell us what you need
Supported

Sentry's error monitoring captures detailed diagnostic information, including stack traces, source maps, and release tracking, enabling efficient issue resolution.

Supported

Sentry's session replay helps identify usability issues and provides context for errors by showing user interactions.

Supported

Sentry's tracing pinpoints slow database queries, network latency, and other performance issues.

Supported

Sentry's uptime monitoring offers real-time status updates and historical performance data.

Supported

Sentry's profiling helps optimize code for better efficiency and responsiveness.

Supported

Sentry's cron monitoring ensures scheduled tasks run as expected.

Supported

Sentry's code coverage feature helps improve overall code quality by identifying gaps in testing.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Strongly negative
-0.8

Customer Service

Rather negative
-0.33

Ease of Use

Strongly positive
+0.76

Reliability and Performance

Rather positive
+0.47

Ease of Implementation

Strongly positive
+0.8

Scalability

Strongly negative
-1

Sentry reviews

We've summarised 112 Sentry reviews (Sentry TrustPilot reviews and Sentry G2 reviews) and summarised the main points below.

Pros of Sentry
  • Quick bug resolution with detailed error information.
  • Easy setup and integration with various frameworks (e.g., Laravel).
  • Real-time error alerts and notifications, improving response times.
  • Comprehensive error tracking and performance monitoring.
  • Excellent integrations with development tools and platforms.
Cons of Sentry
  • High cost of Business plan for application insights.
  • Limited plan options.
  • Difficult to understand billing and usage.
  • Overwhelming for new users initially.
  • Event limits can be easily exceeded, impacting performance monitoring.

Sentry pricing

The commentary is based on 20 reviews from Sentry G2 reviews and Sentry TrustPilot reviews.

Sentry offers a generous free tier, but some users find the paid plans pricey, especially for smaller projects or startups. The higher-tier Business plan unlocks key features like application insights, while lower tiers have limitations on error volume and other features. Careful monitoring of usage is recommended to avoid unexpected costs.

Users sentiment

Strongly negative
-0.8

See the Sentry pricing page.

  • Sentry has a free plan.

  • Sentry has a free trial.

Developer

$0

This plan is ideal for individuals seeking essential meeting recording and transcription services without any cost.

Team

$26/mo

This plan is ideal for professionals who want enhanced AI capabilities for more efficient meeting management.

Business

$80/mo

Best suited for teams needing collaborative features and workflow integrations.

Enterprise

Custom

Designed for larger organizations with strict security and compliance needs.


Sentry alternatives

  • Logo of Dynatrace
    Dynatrace
    Better fit for enterprise customers. More AI-driven features and broader application performance monitoring capabilities. Broader industry applicability.
    Read more
  • Logo of FusionReactor APM
    FusionReactor APM
    Better for Java and ColdFusion applications, especially for e-commerce, media, government, energy, marketing, and professional services. Stronger customer service and reliability. More focused on real-time monitoring and code-level insights.
    Read more
  • Logo of Raygun
    Raygun
    Better for retail and media businesses. Has slower momentum. Users report a clunky interface, limited historical data, and inconsistent error grouping.
    Read more
  • Logo of LogRocket
    LogRocket
    Better for understanding user behavior with session recordings. Caters to a wider range of industries and has more momentum in employee growth. More positive customer service reviews. A Sentry alternative and competitor.
    Read more
  • Logo of Freshservice
    Freshservice
    Better for IT management, including ticketing, asset management, and incident tracking. A better option for larger organizations and broader industry application. More user-friendly and has better customer service.
    Read more
  • Logo of Robotalp
    Robotalp
    Better fit for smaller businesses. Focuses on website monitoring, uptime, and performance, with a user-friendly interface and positive pricing. Has slower momentum compared to Sentry.
    Read more

Sentry FAQ

  • What is Sentry and what does Sentry do?

    Sentry is an application monitoring platform that helps developers identify and resolve software errors in real time. It provides detailed error tracking, performance monitoring, and release health insights, enabling faster debugging and improved application stability. Sentry supports various programming languages and integrates with popular development tools.

  • How does Sentry integrate with other tools?

    Sentry integrates seamlessly with popular development tools and platforms, facilitating efficient workflow integration. It offers excellent integrations, enabling real-time error alerts and quick bug resolution. This streamlines debugging and improves response times, enhancing overall development processes.

  • What the main competitors of Sentry?

    Top alternatives to Sentry include Raygun, LogRocket, and Dynatrace. These competitors offer similar error tracking and performance monitoring capabilities, catering to diverse development needs and budgets. FusionReactor APM is another notable alternative, particularly for mid-sized companies.

  • Is Sentry legit?

    Yes, Sentry is a legitimate and widely used error monitoring and performance monitoring platform. It's known for its detailed error information and integrations, helping developers quickly resolve bugs and improve application performance. However, some users find the pricing complex and the platform initially overwhelming.

  • How much does Sentry cost?

    Sentry's Developer plan is free. Paid plans include Team at $26/month, Business at $80/month, and Enterprise with custom pricing. Add-on pricing for services like Error Monitoring and Session Replay is not provided. Is Sentry worth it? Consider the free trial and free plan to determine if it meets your product pricing needs.

  • Is Sentry customer service good?

    Customer reviews on Sentry's support are mixed. While some praise the enterprise support as "amazing", others find it "very difficult to contact support" and mention unresolved bugs and platform limitations. One user even reported difficulty managing their subscription renewal.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.