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SearchUnify Cognitive Search

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Last updated on

Company health

Employee growth
1% increase in the last year
Web traffic
17% decrease in the last quarter

Ratings

G2
4.5/5
(81)

SearchUnify Cognitive Search description

SearchUnify Cognitive Search is an AI-powered search platform designed to improve information access for employees and customers. It offers features like intelligent search, personalized results, and detailed analytics to understand search patterns. SearchUnify aims to streamline information retrieval across various platforms, making it easier for users to find what they need quickly and efficiently.


Who is SearchUnify Cognitive Search best for

SearchUnify is an AI-powered search platform designed to streamline information retrieval for employees and customers. Users praise its robust search capabilities, insightful analytics, and responsive customer support. However, some find the search tuning complex and the admin UI less intuitive. Best suited for businesses of all sizes in e-commerce or software/IT seeking improved search.

  • Ideal for small, medium, and large businesses seeking improved search experiences.

  • Particularly well-suited for E-commerce and Software/IT companies.


SearchUnify Cognitive Search reviews

We've summarised 81 SearchUnify Cognitive Search reviews (SearchUnify Cognitive Search G2 reviews) and summarised the main points below.

Pros of SearchUnify Cognitive Search
  • Excellent and responsive customer support.
  • Easy implementation and integration with various platforms.
  • Powerful search and filtering capabilities.
  • Provides valuable search analytics and insights.
  • AI-powered features like suggested questions and search summaries.
Cons of SearchUnify Cognitive Search
  • Search tuning operations can be complicated.
  • Admin UI could be more intuitive.
  • Limited customization for specific business requirements.
  • Occasional glitches or bugs reported.

SearchUnify Cognitive Search pricing

The commentary is based on 3 reviews from SearchUnify Cognitive Search G2 reviews.

SearchUnify Cognitive Search is considered a good value, with positive feedback on its pricing in relation to features and quality. Users appreciate the transparency throughout the sales and implementation process, finding the pricing to be as expected.

Users sentiment

Strongly positive
+1

SearchUnify Cognitive Search alternatives

  • Logo of SearchUnify
    SearchUnify
    Unified AI-powered search for better self-service and support.
    Read more
  • Logo of Vantage Discovery
    Vantage Discovery
    Find company info fast using AI-powered search.
    Read more
  • Logo of Coveo
    Coveo
    AI-powered search and recommendations for better digital experiences.
    Read more
  • Logo of Glean
    Glean
    Find company info fast with AI-powered enterprise search.
    Read more
  • Logo of Squirro
    Squirro
    Unlock hidden insights from all your data with AI.
    Read more
  • Logo of Elastic Enterprise Search
    Elastic Enterprise Search
    Find anything, anywhere, instantly. Powerful, customizable search.
    Read more

SearchUnify Cognitive Search FAQ

  • What is SearchUnify Cognitive Search and what does SearchUnify Cognitive Search do?

    SearchUnify Cognitive Search uses AI to power its search platform, enhancing information access for employees and customers. It offers intelligent search, personalized results, and analytics, streamlining information retrieval across multiple platforms for quick and efficient access to relevant data.

  • How does SearchUnify Cognitive Search integrate with other tools?

    SearchUnify Cognitive Search integrates seamlessly with various platforms, including CRM, knowledge bases, and other enterprise systems. This allows businesses to unify their data sources and provide comprehensive search results. It offers robust APIs and pre-built connectors for streamlined integration.

  • What the main competitors of SearchUnify Cognitive Search?

    Top alternatives to SearchUnify Cognitive Search include Coveo, Glean, and Elastic Enterprise Search. These competitors offer similar AI-powered search capabilities for enhanced information retrieval and improved user experiences. Other options include Vantage Discovery and Squirro.

  • Is SearchUnify Cognitive Search legit?

    Yes, SearchUnify Cognitive Search is a legitimate AI-powered search platform. G2 gives it a 4.5/5 rating, and users praise its customer support, implementation, and powerful search capabilities. While some find the search tuning complex, its valuable search analytics and AI-powered features make it a safe and helpful tool.

  • How much does SearchUnify Cognitive Search cost?

    Unfortunately, pricing information for SearchUnify Cognitive Search is not publicly available. Contact SearchUnify directly to discuss pricing details and determine if the product is a worthwhile investment for your needs.

  • Is SearchUnify Cognitive Search customer service good?

    SearchUnify's customer service receives positive feedback, with users highlighting the responsiveness and helpfulness of the support team. Users mention the support team's proactive engagement, flexibility, and willingness to go the extra mile. While some users mention slower turnaround times for queries and bug fixes, the overall sentiment towards customer service is favorable.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.