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SAP SuccessFactors HCM description
SAP SuccessFactors HCM is a cloud-based platform designed for businesses of all sizes to manage modern HR needs. It connects core functions like HR, payroll, talent management, and performance reviews, with powerful analytics to guide better business decisions. SAP SuccessFactors HCM helps companies prioritize their employees with solutions that cater to individual needs, ultimately driving business growth.
Who is SAP SuccessFactors HCM best for
SAP SuccessFactors HCM is a comprehensive, cloud-based HR platform designed for businesses of all sizes. It centralizes core HR functions, from payroll and talent management to performance reviews, offering robust analytics for data-driven decisions. Users praise its ease of use and comprehensive features, while some note occasional performance issues and limited customization. It's ideal for companies prioritizing employee experience and data-driven HR.
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Best fit for small, medium, and large businesses.
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Ideal for Healthcare, Manufacturing, Education, and other sectors.
SAP SuccessFactors HCM features
| Supported SuccessFactors centralizes employee information, time off, and other HR tasks. |
| Supported SuccessFactors HCM supports an employee database with personal details, job history, and more. |
| Supported SuccessFactors supports performance management, goal tracking, and talent engagement. |
| Supported SuccessFactors supports talent management with tools to identify, develop, and engage existing talent. |
| Supported SuccessFactors offers payroll management, tax calculations, and paycheck generation via its EC Payroll module. |
| Supported SAP SuccessFactors HCM supports time tracking, scheduling, and payroll calculations via its Time Management module. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
SAP SuccessFactors HCM reviews
We've summarised 434 SAP SuccessFactors HCM reviews (SAP SuccessFactors HCM G2 reviews) and summarised the main points below.
- Easy to use and navigate
- Comprehensive performance management features, including goal setting, tracking, and reviews
- Facilitates employee development with learning and development tools
- Integrates well with other HR systems for seamless data flow
- Provides valuable data-driven insights through robust analytics and reporting
- Customization limitations can be challenging for specific organizational needs
- Complex user interface and occasional glitches can hinder user experience
- Can be slow or unresponsive, especially with heavy usage or large datasets
- Limited API capabilities restrict customization and integration options
- Some modules, like the mobile app, have limited functionality and require improvements
SAP SuccessFactors HCM pricing
The commentary is based on 53 reviews from SAP SuccessFactors HCM G2 reviews.
SAP SuccessFactors is a powerful HCM suite, but reviews frequently cite cost as a primary concern, especially for smaller organizations. Implementation complexity and ongoing maintenance are also mentioned as contributing to the overall expense. Despite this, many users find the software's comprehensive features justify the investment.
Users sentiment
See the SAP SuccessFactors HCM pricing page.
SAP SuccessFactors HCM alternatives
BambooHRBetter for small to mid-sized businesses, particularly those with 50-1000 employees. A good SAP SuccessFactors HCM competitor for companies focused on streamlining HR processes and enhancing employee experience. BambooHR is growing faster.Read more
Employment HeroBetter fit for small to medium-sized businesses. Caters to a wider range of industries including Finance, Retail, Hospitality & Tourism, Media & Entertainment, Legal, Non-profit & Government, Energy & Utilities, and Automotive.Read more
Paychex FlexBetter fit for organizations needing strong support in finance, legal, or government sectors. Offers mobile payroll access for employees. Easier implementation process, but less scalable for growing businesses. Users report payroll processing issues and difficulty accessing customer support. More user-friendly for basic HR and payroll functions. A strong Paychex Flex alternative and competitor for small and medium businesses.Read more
PaylocityBetter fit for mid-sized businesses. More industry coverage. A strong emphasis on customer support and partnership. Offers mobile payroll access and payroll system integrations.Read more
Sesame HRBetter fit for smaller organizations and those focused on an intuitive user experience. Offers mobile payroll access. More affordable pricing. Stronger customer support. Simpler user interface, but some find the documents section confusing. Lacks expense tracking and robust customization for leave policies.Read more
Workday HCMBetter fit for organizations with over 10,000 employees needing financial transformation or improved HR processes. A user-friendly interface and AI-driven predictions are additional advantages. Workday HCM is growing faster and has more momentum than SAP SuccessFactors. It also has broader industry applicability, serving Finance, Banking & Insurance, E-commerce, Retail, Hospitality & Tourism, Legal, Non-profit & Government, and Energy & Utilities.Read more
SAP SuccessFactors HCM FAQ
What is SAP SuccessFactors HCM and what does SAP SuccessFactors HCM do?
SAP SuccessFactors HCM is a cloud-based human capital management (HCM) suite that streamlines core HR processes, talent management, and payroll. It offers robust analytics and reporting to improve workforce planning and drive better business decisions, particularly valuable for prioritizing employee experience.
How does SAP SuccessFactors HCM integrate with other tools?
SAP SuccessFactors HCM integrates with other HR systems for seamless data flow, enhancing its comprehensive platform. It also offers API capabilities, although users have reported limitations in customization and integration options.
What the main competitors of SAP SuccessFactors HCM?
Top alternatives to SAP SuccessFactors HCM include Workday HCM, BambooHR, and Rippling. These competitors offer similar core HR functions like payroll, talent management, and performance reviews, often with a focus on user experience and streamlined workflows.
Is SAP SuccessFactors HCM legit?
Yes, SAP SuccessFactors HCM is a legitimate and widely used HR software. It's known for its comprehensive features covering core HR functions, talent management, and payroll. However, some users find it complex and expensive.
How much does SAP SuccessFactors HCM cost?
I cannot find pricing details for SAP SuccessFactors HCM. Contact SAP directly to discuss pricing options for SuccessFactors and determine if the product is worth it for your needs.
Is SAP SuccessFactors HCM customer service good?
Customer reviews on SAP SuccessFactors HCM are mixed. While many appreciate its user-friendly interface and comprehensive HR features, some have reported slow performance, a complex UI, and high implementation costs. Support responsiveness is also a concern for some users.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.