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SAP CPQ description
SAP CPQ is a cloud-based software that simplifies how businesses price and quote their products and services. It helps create accurate quotes for customers, manage bids, and streamline the sales process, even on mobile devices. SAP CPQ aims to shorten the sales cycle and make selling smoother.
Who is SAP CPQ best for
SAP CPQ is a cloud-based configure, price, quote (CPQ) solution designed for businesses with complex sales processes. It streamlines quoting, pricing, and sales processes, particularly for enterprise companies in manufacturing and telecommunications. Users praise its flexible framework and powerful pricing features, but some report performance issues with larger quotes and integration complexities. SAP CPQ integrates with ERP systems, notably SAP ERP and S/4HANA using SAP CPI.
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Best fit for enterprise companies.
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Ideal for Software, IT, and Telecommunications businesses, suitable for Manufacturing, and Energy & Utilities.
SAP CPQ features
| Supported SAP CPQ allows creating quotes with products and services, integrating with ERP for pricing. |
| Supported SAP CPQ offers robust pricing logic definition with rules, calculations, and dynamic adjustments. |
| Supported SAP CPQ supports instant quoting by automating quote generation based on predefined rules. |
| Supported SAP CPQ integrates with ERP systems, especially SAP ERP and S/4HANA, using SAP CPI. |
SAP CPQ reviews
We've summarised 85 SAP CPQ reviews (SAP CPQ GetApp reviews, SAP CPQ Capterra reviews and SAP CPQ G2 reviews) and summarised the main points below.
- Highly flexible and customizable framework for developers.
- User-friendly interface for sales processes and quoting.
- Powerful pricing and discount management features.
- Excellent document generation capabilities.
- Seamless integration with Salesforce (with the appropriate license).
- Performance issues with larger quotes are frequently reported.
- Limited documentation and support resources make it challenging for new users.
- Integration complexities and occasional errors, especially with Salesforce.
- Customization limitations for certain objects and features.
- Slow loading times and occasional freezing issues impact user experience.
SAP CPQ pricing
The commentary is based on 4 reviews from SAP CPQ Capterra reviews and SAP CPQ G2 reviews.
SAP CPQ offers powerful pricing and discount management, streamlining quote generation and ensuring accuracy. While specific pricing isn't available in reviews, its extensibility and robust features are highlighted as key benefits. Consider requesting a demo for detailed pricing information.
Users sentiment
See the SAP CPQ pricing page.
SAP CPQ alternatives
QuoterBetter fit for technology service providers, especially Managed Service Providers. Higher ratings on G2 and Capterra. More focused on a streamlined quote-to-payment process.Read more
Oracle CPQBetter for users seeking ease of use. Has broader industry applicability, including e-commerce, consumer goods, and several others. More integrations with common business software. Growing faster than SAP CPQ.Read more
Conga CPQBetter for finance, software, and IT businesses. A more appealing SAP CPQ alternative for companies of all sizes. Simpler user experience for basic quoting and contract management. Salesforce integration is more seamless, leveraging existing workflows. More flexible customization for complex pricing and product configurations. Robust features for complex product bundles. X-Author tool simplifies document generation. However, performance can be slow, setup is complex, and bugs are frequently reported.Read more
HubSpot Sales HubBetter for mid-sized businesses seeking streamlined sales processes and automation. A more user-friendly interface and broader industry applicability are also advantages. However, note the potentially higher cost and less robust reporting compared to SAP CPQ. It's a strong SAP CPQ competitor and alternative.Read more
ZilliantBetter for price optimization and management. Stronger customer support. Implementation can be difficult. Geared towards manufacturing and distribution businesses seeking pricing strategy improvements. A good SAP CPQ competitor.Read more
ConnectPointzBetter for retail and connecting online marketplaces with accounting systems. Excellent customer service and easy implementation are consistently praised. However, some dislike the per-order billing and outdated interface. A strong SAP CPQ competitor for small to medium businesses needing EDI.Read more
SAP CPQ FAQ
What is SAP CPQ and what does SAP CPQ do?
SAP CPQ is a cloud-based configure, price, quote software that streamlines sales processes by automating pricing, generating quotes, and integrating with ERP systems, especially SAP ERP and S/4HANA. It helps businesses create accurate quotes, manage bids, and shorten sales cycles, boosting sales efficiency and accuracy.
How does SAP CPQ integrate with other tools?
SAP CPQ integrates with ERP systems, especially SAP ERP and S/4HANA, using SAP CPI. It also seamlessly integrates with Salesforce (with the appropriate license). This allows for streamlined data flow and process automation between these platforms.
What the main competitors of SAP CPQ?
Top alternatives to SAP CPQ include Quoter, a cloud-based CPQ software for technology service providers, and BIC Platform, a suite of business software tools for process management and improvement. Other competitors are Software AG ARIS, iGrafx, ProcessMaker, and Nintex Process Platform.
Is SAP CPQ legit?
Yes, SAP CPQ is a legitimate cloud-based Configure, Price, Quote software solution. It's safe and reliable, especially for businesses with complex sales processes seeking to streamline their quoting and pricing procedures. While some users report performance issues and complex integrations, many praise its flexibility and powerful features.
How much does SAP CPQ cost?
I cannot find pricing information for SAP CPQ. Contact an SAP representative for detailed pricing based on your specific needs and configuration.
Is SAP CPQ customer service good?
Customer reviews indicate past support issues with SAP CPQ, but these have reportedly been resolved. Current users highlight the product's power, flexibility, and ease of maintenance, praising its accuracy and quoting capabilities.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.