ServicePath CPQ is a software platform designed to help businesses streamline their sales processes, from creating quotes to collecting payments. It's particularly well-suited for technology companies, managed service providers, and businesses with complex product offerings. ServicePath CPQ helps create accurate quotes, generate proposals, manage orders, and track subscriptions, aiming to reduce errors, improve efficiency, and enhance customer satisfaction. It integrates with popular CRM systems like Salesforce and Dynamics.
Who is servicePath CPQ best for
ServicePath CPQ is a robust quoting and sales process platform ideal for technology companies and managed service providers with complex product offerings. Users praise its Salesforce integration, automated quoting, and accuracy, while some find the integration with other systems challenging. It streamlines sales, reduces errors, and improves efficiency, making it a valuable tool for scaling businesses.
Best fit for medium and enterprise businesses.
Ideal for software, IT, and telecommunications companies.
servicePath CPQ features
Type in the name of the feature or in your own words tell us what you need
Supported
ServicePath CPQ integrates with Salesforce, allowing access within the CRM.
Supported
ServicePath CPQ supports instant quoting by automating quote generation based on predefined rules and input parameters.
Supported
ServicePath CPQ supports creating quotes with products and services.
Supported
ServicePath CPQ offers robust pricing logic definition, including rules and calculations.
Qualities
We evaluate the sentiment that users express about non-functional aspects of the
software
Ease of Use
Rather positive
+0.5
Reliability and Performance
Strongly positive
+1
servicePath CPQ reviews
We've summarised 43 servicePath CPQ reviews (servicePath CPQ G2 reviews) and
summarised the main points below.
Pros of servicePath CPQ
Friendly and easy-to-use interface.
Flexible and customizable to business needs.
Creates accurate quotes quickly with automatic calculations, saving agents time.
Ensures accuracy, consistency, and governance in quoting.
Seamless, bi-directional integration with CRM (e.g., Salesforce).
Continuous evolution and roadmap of the platform.
Improved process for achieving pricing and increased productivity.
Cloud-based access eliminates need for VPN.
Handles complex configuration rules effectively.
Clear, concise, and easy-to-understand quotes for customers.
Streamlined quoting and order processing.
Access to vendor catalogs makes pricing and quoting effortless.
"Clone quote" feature is very useful.
Internal company compliance adherence.
Single platform access through Salesforce.
Centralized quoting tool with version tracking.
Cost models and rate cards for bespoke pricing.
Cons of servicePath CPQ
Difficult integration with other systems.
Limited customization.
Lack of documentation and user guides, making self-service a challenge.
Data manipulation requires export.
Complex configurations may require experienced programmers.
Long deployment times for bug fixes and improvements.
Some sync issues with other systems.
Local tax laws are difficult to fully capture.
Approval and alert systems need improvement.
Inability to clone quotes to other opportunities in Salesforce.
Delays in quoting when SKUs need amendment or addition.
Too many steps for basic actions.
Budgetary quotes have unnecessary information.
servicePath CPQ pricing
The commentary is based on 1 reviews from servicePath CPQ G2 reviews.
Better for small to medium businesses. More focused on SaaS companies. Easier to use and implement, with excellent customer support. Has usage-based billing features.
Better for mid-sized businesses and integrates with HubSpot. Rated higher by users, but has some usability drawbacks. Has broader industry applicability.
Better for smaller companies. Easier to use and implement with better customer service. servicePath CPQ alternative for those focused on sales process automation and contract management. Has less momentum.
Better for a broad range of industries and company sizes. A PandaDoc alternative for document management, e-signatures, and sales proposals. Has broader industry application.
Better fit for small to mid-sized SaaS businesses. Streamlined checkout process designed for a B2C-like experience. Ease of use and customer support are prioritized. servicePath CPQ alternative for startups. Has less momentum compared to servicePath CPQ.
What is servicePath CPQ and what does servicePath CPQ do?
What is servicePath CPQ and what does servicePath CPQ do?
servicePath CPQ is a software platform streamlining sales processes, from quotes to payments. Ideal for technology companies and businesses with complex products, it automates quoting, proposal generation, order management, and subscription tracking, boosting efficiency and customer satisfaction. It integrates with CRM systems like Salesforce.
How does servicePath CPQ integrate with other tools?
How does servicePath CPQ integrate with other tools?
ServicePath CPQ integrates seamlessly with CRM platforms like Salesforce and Dynamics. This integration allows for access to customer data, automated quote generation within the CRM, and streamlined sales processes.
What the main competitors of servicePath CPQ?
What the main competitors of servicePath CPQ?
Alternatives to servicePath CPQ include MonetizeNow, DealHub.io, Subskribe, RevOps, PandaDoc, and Salesbricks. These competitors offer similar functionalities such as quote generation, subscription management, and sales process automation, catering to various business needs and sizes.
Is servicePath CPQ legit?
Is servicePath CPQ legit?
ServicePath CPQ appears to be a legitimate platform. Reviews on G2 and Glassdoor are positive, highlighting its user-friendly interface and efficient quote generation. However, some users mention difficulties with integrations and documentation.
How much does servicePath CPQ cost?
How much does servicePath CPQ cost?
I cannot find pricing information for servicePath CPQ. Contact servicePath directly to discuss pricing and determine if the product is worth it for your needs.
Is servicePath CPQ customer service good?
Is servicePath CPQ customer service good?
Based on the reviews, servicePath CPQ's customer service is described as friendly, responsive, and helpful in resolving issues and providing guidance. Users appreciate the swift responses and assistance with platform inconveniences or development requests. While some limitations exist, the support team is considered reactive and resolves problems quickly.
Reviewed by
MK
Michal Kaczor
CEO at Gralio
Michal has worked at startups for many years and writes about topics relating to software selection and IT
management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs
of any business and find solutions to its problems.
TT
Tymon Terlikiewicz
CTO at Gralio
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech
department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX,
HR, Payroll, Marketing automation and various developer tools.