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Salesforce Customer 360 Privacy Center description
Salesforce Customer 360 Privacy Center helps your company manage customer data privacy. It gives you tools to comply with regulations like GDPR, enabling you to easily access, anonymize, or delete data upon request. You can automate data requests, saving your team time. The platform also includes Preference Manager, which lets you collect customer consent and preferences for marketing and communication. Salesforce Customer 360 Privacy Center is a good option for companies wanting to streamline their data privacy practices.
Who is Salesforce Customer 360 Privacy Center best for
Salesforce Customer 360 Privacy Center helps businesses manage customer data privacy and comply with regulations like GDPR. It automates data requests, saving time, and includes Preference Manager for consent collection. Users praise its user-friendly interface and robust search functionality but note occasional slowness and navigation difficulties. Ideal for companies needing streamlined data privacy practices.
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Best for medium-sized businesses.
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Suitable for any industry prioritizing data privacy.
Salesforce Customer 360 Privacy Center features
| Supported Salesforce Customer 360 Privacy Center allows users to manage consent preferences through customizable forms. |
| Supported Salesforce Customer 360 Privacy Center automates data subject deletion requests, ensuring compliance with regulations. |
| Supported Privacy Center automates processing data subject access requests, ensuring compliance. |
| Supported Salesforce Customer 360 Privacy Center supports managing data subject requests through automation and tracking features. |
| Supported Salesforce Customer 360 Privacy Center supports data retention and deletion policies, aiding compliance and minimizing data exposure. |
| Supported Salesforce Privacy Center tracks consent data for compliance, though "consent logs" are not explicitly mentioned. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Salesforce Customer 360 Privacy Center reviews
We've summarised 22 Salesforce Customer 360 Privacy Center reviews (Salesforce Customer 360 Privacy Center G2 reviews) and summarised the main points below.
- Offers a user-friendly interface that makes it easy to manage customer data privacy.
- Provides robust search functionality, allowing users to easily find cases using keywords, numbers, user IDs, and email addresses.
- Helps organizations comply with data privacy regulations like GDPR.
- Provides transparency by giving users clear insights into how their data is being handled.
- The platform can be slow, especially when loading multiple cases or after working for a long time.
- Some users find the interface confusing and difficult to navigate.
- Customization options for privacy settings could be more extensive.
- The cost of individual access can be prohibitive for some organizations.
Salesforce Customer 360 Privacy Center pricing
The commentary is based on 3 reviews from Salesforce Customer 360 Privacy Center G2 reviews.
Salesforce Customer 360 Privacy Center's pricing is considered expensive by some users, particularly regarding individual access costs. While the platform offers robust data privacy management and transparency, the licensing fees might be a concern for budget-conscious businesses.
Users sentiment
Salesforce Customer 360 Privacy Center alternatives
DataGrailKnown for its user-friendly platform and quick setup. DataGrail has seen a decline in momentum recently. Users praise its intuitive interface, comprehensive data privacy management, and automated data removal. However, some users have reported API errors and inconsistencies in platform functions.Read more
MineOSBetter for smaller businesses needing compliance automation. Has grown faster in terms of website traffic and employee count. Users praise the intuitive interface and customer support. Offers more positive pricing.Read more
Google Tag ManagerBetter for marketing and analytics. Free to use. Seamless integration with other Google products. Easier to use, but more difficult to troubleshoot. Lacks dedicated customer support.Read more
impact.comBetter for managing marketing partnerships. Focuses on affiliate marketing, influencer marketing, and referral programs.Read more
Data Privacy ManagerData Privacy Manager is growing much faster. It offers consent management features. However, it lacks features for data retention policies, deletion request automation, access request automation, and a preference center.Read more
Privacy1Better for risk assessment and compliance. Focuses on GDPR compliance and offers features like data mapping and policy governance. Has website traffic growth momentum but declining employee growth.Read more
Salesforce Customer 360 Privacy Center FAQ
What is Salesforce Customer 360 Privacy Center and what does Salesforce Customer 360 Privacy Center do?
Salesforce Customer 360 Privacy Center helps companies manage data privacy and comply with regulations like GDPR. It automates data subject requests, manages consent preferences, and provides tools for data access, anonymization, and deletion. This streamlines privacy practices and saves time.
How does Salesforce Customer 360 Privacy Center integrate with other tools?
Salesforce Customer 360 Privacy Center integrates with other Salesforce clouds. It connects with Service Cloud, Marketing Cloud, and other tools to manage data subject requests and preferences across the platform. This streamlines privacy management and ensures data consistency.
What the main competitors of Salesforce Customer 360 Privacy Center?
Top alternatives to Salesforce Customer 360 Privacy Center include MineOS, DataGrail, and Zendata. These competitors offer similar data privacy management features, such as consent management, automated data subject requests, and compliance tools for regulations like GDPR.
Is Salesforce Customer 360 Privacy Center legit?
Salesforce Customer 360 Privacy Center is a legitimate platform designed to help businesses manage customer data privacy and comply with regulations like GDPR. It offers tools to automate data requests, manage consent, and maintain data retention policies, ensuring data privacy and security.
How much does Salesforce Customer 360 Privacy Center cost?
I couldn't find specific pricing details for Salesforce Customer 360 Privacy Center. Contact Salesforce directly to discuss pricing and determine if the product is worth it for your needs.
Is Salesforce Customer 360 Privacy Center customer service good?
Customer reviews highlight Salesforce Customer 360 Privacy Center's excellent customer support, ease of use after implementation, and helpfulness in streamlining documentation and improving product quality. Some users mention slowness with multiple tabs open.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.