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DataGrail

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Company health

Employee growth
25% decrease in the last year
Web traffic
226% increase in the last quarter
Financing
July 2022 - $84M

Ratings

G2
4.7/5
(170)
Glassdoor
4.2/5
(30)

DataGrail description

DataGrail is a data privacy software platform designed to help businesses manage and protect sensitive information. It offers automated tools for data mapping, consumer request fulfillment (like deleting an account), and compliance with privacy regulations such as GDPR and CCPA. DataGrail is known for its user-friendly platform, quick setup, and integrations with various business software. Companies choose DataGrail to reduce risk, save time and resources, and build trust with their customers.


Who is DataGrail best for

DataGrail simplifies data privacy management. Its user-friendly platform automates data mapping, consumer requests, and compliance tasks. Seamless integrations and a helpful support team make setup and ongoing management easy. Users praise its comprehensive features and automated data removal, while some note occasional API errors.

  • Best fit for companies of all sizes seeking streamlined data privacy management.

  • Ideal for businesses handling sensitive personal data and prioritizing compliance, especially in regulated industries.


DataGrail features

Type in the name of the feature or in your own words tell us what you need
Supported

DataGrail automates data subject access requests via its Request Manager and Workflows features.

Supported

DataGrail automates and streamlines PIA and DPIA processes, using integrations and auto-populated templates.

Supported

DataGrail offers over 1,300 pre-built connectors for various SaaS applications.

Supported

DataGrail automates deletion requests with features like Zero-Click Deletion and automated workflows.

Supported

DataGrail supports visual data flow mapping with its Live Data Map feature.

Supported

DataGrail supports consent management with features like automated collection, tracking, and customization.

Supported

DataGrail offers vendor risk assessment features like Risk Monitor and Instant Risk Categories.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Customer Service

Strongly positive
+1

Ease of Use

Strongly positive
+1

Reliability and Performance

Rather positive
+0.6

Ease of Implementation

Strongly positive
+0.71

DataGrail reviews

We've summarised 162 DataGrail reviews (DataGrail G2 reviews) and summarised the main points below.

Pros of DataGrail
  • Intuitive and easy to use platform.
  • Excellent and responsive implementation and support team.
  • Comprehensive data privacy management.
  • Automates data removal process, saving time and resources.
  • Seamless integrations for app and data discovery.
Cons of DataGrail
  • Some API errors have been encountered.
  • Not all systems have API configured.
  • Some inconsistency in platform functions and settings requiring feature requests and product fixes.
  • Uses a third party for their consent module.

DataGrail pricing

The commentary is based on 9 reviews from DataGrail G2 reviews.

Reviewers consistently praise DataGrail's competitive pricing and reasonable cost, highlighting its value. Many consider the pricing amazing, especially given the robust features and excellent customer support. Some users mention specific functionalities requiring additional cost, but the overall sentiment toward DataGrail's pricing is positive.

Users sentiment

Strongly positive
+1

DataGrail alternatives

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    Privacy Insights
    More focused on automating DSARs. Has more momentum based on website traffic and employee growth on LinkedIn. Lacks specific features information. No user reviews or ratings available.
    Read more
  • Logo of Transcend
    Transcend
    More integrations available but some are unreliable. Has a slower web UI. Data discovery and compliance automation features are present. Is growing faster than DataGrail.
    Read more
  • Logo of Privacy1
    Privacy1
    More focused on GDPR compliance. Offers tools like Privacy Navigator for risk identification and compliance gaps. Has strong data encryption and security features. Caters to businesses of all sizes, particularly those in Healthcare, Finance, and IT. Growing faster than DataGrail.
    Read more
  • Logo of MineOS
    MineOS
    Faster growing DataGrail competitor with highly rated customer support and user-friendly interface. Better pricing and implementation speed for companies focused on compliance automation through SaaS integrations.
    Read more
  • Logo of Ketch
    Ketch
    Better for mid-size and large companies with complex data ecosystems. More positive pricing sentiment and offers a free plan. Has more momentum in terms of website traffic growth. Users praise the seamless integration and onboarding. However, users note occasional Google product disconnections and implementation challenges.
    Read more
  • Logo of Google Tag Manager
    Google Tag Manager
    Better for marketing and analytics, particularly conversion tracking. Free to use, though server-side tagging has costs. Simpler setup and integration with Google products. Less focused on privacy compliance.
    Read more

DataGrail FAQ

  • What is DataGrail and what does DataGrail do?

    DataGrail is a data privacy platform that helps businesses automate data privacy compliance. It offers tools for data mapping, automated subject requests, consent management and integrations with various business software. DataGrail simplifies compliance with regulations like GDPR and CCPA.

  • How does DataGrail integrate with other tools?

    DataGrail integrates with various business software and offers over 1,300 pre-built connectors for SaaS applications. This streamlines data mapping, automates consumer request fulfillment, and simplifies compliance procedures. It helps businesses efficiently manage data privacy across their tech stack.

  • What the main competitors of DataGrail?

    Top DataGrail competitors include OneTrust, Transcend, and Ketch. These alternatives offer similar data privacy management features, including automated data subject requests, consent management, and data mapping. They help businesses comply with regulations like GDPR and CCPA.

  • Is DataGrail legit?

    Yes, DataGrail is a legitimate data privacy software platform. It helps businesses manage sensitive data and comply with regulations like GDPR and CCPA. Users praise its intuitive platform, automated tools, and excellent support. DataGrail is safe and reliable for managing data privacy.

  • How much does DataGrail cost?

    DataGrail doesn't publicly disclose its pricing. Contact their sales team for a customized quote based on your specific data privacy needs. Consider factors like data subject volume and desired features when evaluating if DataGrail's product pricing is worth it.

  • Is DataGrail customer service good?

    DataGrail's customer service receives overwhelmingly positive feedback. Users consistently praise the support team's responsiveness, helpfulness, and proactive approach throughout the implementation process and beyond. They describe the team as knowledgeable, patient, and dedicated to ensuring customer success.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.