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Route4Me description
Route4Me is a popular route planning software that helps businesses create efficient routes for deliveries, service calls, and other field operations. It's used by companies of all sizes, from small businesses to large enterprises, across various industries. Route4Me optimizes routes to save time and fuel costs, track drivers in real-time, and improve customer satisfaction with timely deliveries and services. It offers a range of features, including mobile apps for drivers, customer notifications, and integrations with other business systems.
Who is Route4Me best for
Route4Me is a top-rated route planning software that helps businesses optimize routes for deliveries and field operations. Users praise its easy-to-use interface, real-time tracking, and customer notifications. However, some have reported issues with address mapping and mobile app bugs. Ideal for businesses seeking efficient route optimization and streamlined operations.
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Best fit for small, medium, and large businesses.
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Highly suitable for businesses in logistics, retail, healthcare, and more.
Route4Me features
| Supported Route4Me automatically optimizes routes considering distance, traffic, and time windows. |
| Supported Route4Me supports planning optimal routes for deliveries, considering factors like time windows and vehicle capacity. |
| Supported Route4Me supports assigning and optimizing routes for multiple drivers. |
| Supported Route4Me provides mobile apps for technicians with access to schedules, job details, and customer information. |
| Supported Route4Me can send automated notifications with delivery updates and ETAs. |
| Supported Route4Me supports real-time driver tracking via GPS and mobile apps. |
| Supported Route4Me allows manual route adjustments, accommodating unforeseen circumstances. |
We evaluate the sentiment that users express about non-functional aspects of the software
Ease of Use
Reliability and Performance
Route4Me reviews
We've summarised 440 Route4Me reviews (Route4Me Software Advice reviews, Route4Me Capterra reviews and Route4Me G2 reviews) and summarised the main points below.
- Excellent and responsive customer support, especially via live chat.
- Easy-to-use interface for route creation and management.
- Ability to import addresses from spreadsheets.
- Real-time driver tracking and route monitoring.
- Helpful features like route sharing and customer notifications.
- Inaccurate address mapping is a recurring issue.
- Route optimization can be illogical, sometimes creating inefficient routes.
- Mobile app can be buggy, with occasional crashes and freezing.
- Slow loading times, especially with larger routes.
- Limited functionality on the free version and many add-on features require additional costs.
Route4Me pricing
The commentary is based on 37 reviews from Route4Me Capterra reviews and Route4Me G2 reviews.
Route4Me's pricing receives mixed reviews. While many users find it cost-effective and affordable, particularly for small businesses, some consider the add-on features and per-user costs too high. A few users mention wishing for more package options or discounts.
Users sentiment
See the Route4Me pricing page.
Route4Me alternatives
Azuga FleetBetter for fleet safety management with features like driver behavior monitoring and dashcams. A Route4Me competitor and alternative, Azuga Fleet is growing slower and has a smaller team.Read more
Geovision DispatchHas more momentum. Focuses on route planning and optimization for delivery operations.Read more
Badger MapsBetter for field sales teams needing CRM integration. Has less momentum compared to Route4Me. Users report a potentially time-consuming initial setup.Read more
Dispatch ScienceBetter for order booking and automated dispatching. Has a free trial and custom quote based pricing. Geared towards courier services, ecommerce, retail, and food delivery. Growing faster than Route4Me.Read more
FreightviewBetter for freight shipping management. A Route4Me competitor and alternative, Freightview is growing slower and more focused on comparing freight rates.Read more
QuickBooks OnlineBetter for accounting and financial management. A Route4Me competitor focusing on small to medium businesses. Suited for ecommerce and offers online payments, billing automation, and financial reporting. User-friendly for basic accounting, but some users find bank connections unreliable and customer support slow.Read more
Route4Me FAQ
What is Route4Me and what does Route4Me do?
Route4Me is a route planning software that optimizes routes for businesses with field operations, such as deliveries and service calls. It offers features like route optimization, real-time tracking, and customer notifications, helping businesses save time and fuel costs while improving customer satisfaction.
How does Route4Me integrate with other tools?
Route4Me integrates with various business systems, offering seamless data exchange. It supports integrations with popular CRM, accounting, and other software solutions, enhancing overall operational efficiency. This allows businesses to connect their routing operations with other essential business functions.
What the main competitors of Route4Me?
Top alternatives to Route4Me include Badger Maps, Geovision Dispatch, Azuga Fleet, and Dispatch Science. These competitors offer similar route planning and optimization features, often with specialized functionalities for different industries like field sales or fleet management.
Is Route4Me legit?
Yes, Route4Me is a legitimate route planning software. It's known for its ease of use, real-time driver tracking, and helpful features like customer notifications. However, some users have reported issues with inaccurate address mapping and occasional mobile app bugs.
How much does Route4Me cost?
I couldn't find pricing details for Route4Me. For the most current pricing information, it's best to check their website directly or contact their sales team. They can provide details and help assess if Route4Me is worth the investment for your needs.
Is Route4Me customer service good?
Route4Me receives overwhelmingly positive feedback regarding their customer service. Users consistently praise the knowledgeable and responsive support team, highlighting their quick resolution times and helpfulness via various channels like live chat and email. A few users mention slow responses at times, but overall, customer service is a strength.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.