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Rhombus description
Rhombus is a cloud-based physical security platform used by companies of all sizes across various industries. It allows you to manage security cameras, sensors, access control, and alarms from a single system. Rhombus offers AI-powered analytics for real-time threat detection and integrates with other business systems. Its simple setup and ease of use make it popular, especially for managing security across multiple locations.
Who is Rhombus best for
Rhombus is a user-friendly, cloud-based physical security platform ideal for businesses of all sizes. Users praise its easy setup, mobile access, and AI-powered analytics for real-time threat detection. However, some users have noted occasional issues with livestream speed and AI accuracy. It's a popular choice for managing security across multiple locations.
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Ideal for small, medium, and large businesses needing robust security.
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Suitable for various industries requiring physical security and remote monitoring.
Rhombus features
| Supported Rhombus supports real-time alerts on mobile devices through its AI-powered system and integrations. |
| Supported Rhombus supports centralized management of all cameras through a single dashboard. |
| Supported Rhombus Systems supports live viewing of camera feeds via their mobile app and console. |
| Supported Rhombus supports playback of recorded footage with features like historical footage review and efficient scrubbing. |
| Supported Rhombus supports mobile access for access control, allowing users to unlock doors with their smartphones. |
| Supported Rhombus integrates with various third-party security systems. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Rhombus reviews
We've summarised 473 Rhombus reviews (Rhombus G2 reviews) and summarised the main points below.
- Easy setup and user-friendly interface, simple to navigate.
- AI analytics for real-time threat detection and facial recognition.
- Remote access to live camera feeds and recordings via mobile app.
- Cloud-based system with no need for NVR or on-site storage.
- High-quality video and ability to create and share clips.
- Spotty livestream service on webpage with slow speeds at times.
- AI can be inaccurate with incorrect facial recognition.
- Limited camera and door controller options.
- No sound on some cameras.
- Expensive, especially for enterprise setup and multiple locations.
Rhombus pricing
The commentary is based on 93 reviews from Rhombus G2 reviews.
Rhombus often receives positive feedback for its features and ease of use. However, many reviewers express concern over the cost, particularly for smaller businesses and in comparison to other vendors. While some consider the price justified, others find the licensing and annual fees high.
Users sentiment
See the Rhombus pricing page.
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Rhombus has a free trial.
Rhombus alternatives
Genea SecurityBetter for managing access control for medium-sized companies, with key card and mobile access features. Has stronger website traffic growth momentum. A Rhombus alternative and competitor.Read more
Verizon Intelligent VideoBetter fit for medium-sized businesses. Has more momentum based on website traffic data. A Verizon Intelligent Video alternative and competitor.Read more
iLobbyBetter for visitor and employee management. More suitable for large enterprises, especially in regulated industries like healthcare, finance, and government. iLobby is growing faster than Rhombus. Has more positive pricing sentiment.Read more
KastleBetter fit for medium-sized businesses. Has stronger momentum. Offers interactive kiosks, remote unlock, and key card access. Provides more responsive customer support. Less transparent pricing. Kastle is a strong Rhombus competitor and alternative.Read more
VerkadaBetter for mid-sized businesses. More user-friendly and reliable. Offers air quality sensors and intercoms. More popular with employees on Glassdoor.Read more
Avigilon UnityBetter suited for medium and large companies. Has positive pricing sentiment. Offers an on-site system, unlike the cloud-based Rhombus alternative. Is growing faster in terms of website traffic but has declining employee growth. Avigilon Unity is a strong Rhombus competitor for those prioritizing on-site solutions.Read more
Rhombus FAQ
What is Rhombus and what does Rhombus do?
Rhombus is a cloud-based physical security platform offering a unified system for managing security cameras, sensors, access control, and alarms. It features AI-powered analytics for real-time threat detection, remote access via mobile app, and integrations with other business systems. Rhombus is designed for businesses of all sizes needing streamlined security management across multiple locations.
How does Rhombus integrate with other tools?
Rhombus integrates with various third-party security systems, allowing for a comprehensive security approach. It offers centralized management, real-time alerts, and mobile access for enhanced control. This streamlines operations and improves overall security efficiency.
What the main competitors of Rhombus?
Top alternatives to Rhombus include Verkada, Avigilon Unity, and Kastle. These competitors offer similar cloud-based security solutions, often with features like video surveillance, access control, and AI analytics. Consider Genea and iLobby for visitor and access management.
Is Rhombus legit?
Rhombus is a legitimate cloud-based physical security platform. User reviews praise its ease of use, AI-powered analytics, and remote access features. While some users mention occasional livestream speed issues and AI inaccuracies, Rhombus is generally considered a safe and reliable security solution.
How much does Rhombus cost?
Rhombus doesn't publicly list specific pricing. It involves a one-time camera purchase and an ongoing license fee per camera. For detailed pricing information, contact Rhombus sales or an authorized reseller.
Is Rhombus customer service good?
Rhombus receives positive feedback for its customer service. Users mention "prompt responses," "very knowledgeable" support staff, and helpful service that goes "above and beyond," highlighting Rhombus's commitment to customer satisfaction. A few users mention difficulty with initial setup, but these issues seem to be resolved quickly with support assistance.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.