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Review Wave description
Review Wave helps healthcare businesses in the USA get more online reviews from their patients. It offers automated appointment reminders, online scheduling, and tools to improve a business's search engine ranking. Review Wave integrates directly with existing patient management software used by chiropractors, dentists, and other specialties. This allows practices to automate tasks, saving time and increasing efficiency.
Who is Review Wave best for
Review Wave helps US healthcare businesses get more patient reviews. Automated reminders and two-way texting improve patient communication. It integrates with existing patient management software. Users love the customer support and automated review generation, but some find difficulty locating specific features and experience integration limitations with certain EMR software.
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Best for small healthcare businesses (1-100 employees) in the USA.
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Excellent fit for healthcare businesses specializing in chiropractic, dentistry, and optometry.
Review Wave features
| Supported Review Wave offers tools to monitor reviews, manage feedback, and improve online presence. |
| Supported Review Wave supports business listing management across online platforms. |
| Supported Review Wave allows patients to schedule, reschedule, and likely cancel appointments online. |
We evaluate the sentiment that users express about non-functional aspects of the software
Ease of Use
Review Wave reviews
We've summarised 72 Review Wave reviews (Review Wave Capterra reviews and Review Wave G2 reviews) and summarised the main points below.
- Excellent customer support, readily available via chat and responsive to user inquiries.
- Automated appointment reminders and two-way texting improve patient communication and reduce missed appointments.
- Effective review generation through automated requests and feedback collection.
- Seamless integration with some patient management software (e.g., Genesis).
- User-friendly interface and easy implementation for staff and patients.
- Difficult to locate specific features within the platform.
- Online appointment scheduling conflicts with in-office booking practices due to appointment overlaps.
- Limited integration with specific EMR software like Chirotouch.
- Some features, like paperwork and forms, incur extra costs.
- Two-way texting has occasional message delivery/retrieval issues, requiring manual search through message history
Review Wave pricing
The commentary is based on 5 reviews from Review Wave Capterra reviews.
Review Wave offers flexible pricing tiers, allowing users to start with lower-cost options and upgrade as needed. Many reviewers found the pricing to be worthwhile, citing the value it brought to their businesses and justifying the cost of the software.
Users sentiment
See the Review Wave pricing page.
Review Wave alternatives
WeaveBetter for practices needing integrated phone, text, and email. Stronger focus on patient engagement and communication. A Review Wave alternative with more momentum.Read more
rater8More focused on reputation management and patient acquisition. Has growing momentum. A Review Wave competitor and alternative.Read more
zHealthBetter for practices needing customizable SOAP notes, billing, and payment processing. A strong zHealth alternative for wellness providers like chiropractors and therapists.Read more
MDToolbox-RXBetter for practices needing e-prescribing, including controlled substances. A more cost-effective Review Wave alternative, especially for smaller practices.Read more
Direction LocalBetter suited for businesses across multiple industries, including retail, manufacturing, and professional services. Direction Local has a broader industry focus as a Review Wave alternative and competitor.Read more
WRS HealthOffers EHR, billing, and telehealth features. Caters to larger medical practices and has more momentum.Read more
Review Wave FAQ
What is Review Wave and what does Review Wave do?
Review Wave helps US healthcare businesses, primarily small practices, get more online reviews. It automates appointment reminders, offers online scheduling, and improves search engine rankings. It integrates with existing patient management software to streamline operations and boost efficiency.
How does Review Wave integrate with other tools?
Review Wave integrates directly with existing patient management software used by chiropractors, dentists, and other specialists. This allows practices to automate tasks, saving time and increasing efficiency. However, users have reported limited integration with specific EMR software.
What the main competitors of Review Wave?
Top alternatives to Review Wave include Weave, rater8, and zHealth. These competitors offer similar features such as online appointment scheduling, reputation management, and patient communication tools. They also cater to healthcare businesses seeking streamlined operations and improved patient engagement.
Is Review Wave legit?
Yes, Review Wave is a legitimate platform. It helps healthcare businesses manage online reviews and automate patient communication. Users appreciate its ease of use and effective review generation. However, some have reported integration limitations and occasional two-way texting issues.
How much does Review Wave cost?
I couldn't find pricing details for Review Wave. For the most current pricing information, it's best to check their official website or contact their sales team. Is Review Wave worth the cost will depend on your specific needs and budget.
Is Review Wave customer service good?
Review Wave's customer service is consistently praised for its responsiveness and helpfulness. Users particularly appreciate the readily available chat support for quick issue resolution. While some initial setup challenges were noted, support effectively addressed these concerns.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.