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Reply description
Reply is a sales engagement platform designed to help you find new customers, engage them, and schedule meetings. Its features include access to a database of business contacts, tools to create personalized multi-channel outreach sequences (emails, calls, LinkedIn), and AI assistance to generate content and even engage with leads on your behalf. Reply integrates with popular CRMs and offers detailed analytics to monitor your team's performance. It's used by businesses of all sizes for outbound and inbound sales, account management, and even recruiting.
Who is using Reply?
Who is Reply best for
Reply is best for sales and marketing teams at small to medium-sized businesses looking to automate lead generation. We find that users especially value its user-friendly interface and robust multi-channel outreach, particularly on LinkedIn and email. Keep in mind that some users report issues with LinkedIn integration and email deliverability.
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Perfect for small to mid-sized companies seeking efficient sales outreach and automation. Scales well as you grow!
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Great for software, tech, and marketing firms aiming to boost lead generation. Also valuable across diverse professional services.
Reply features
Supported Multichannel Automation: Automate outreach across multiple channels. |
Supported AI Personalization: Personalize your outreach with AI. |
Supported Real-time B2B data: Utilize real-time B2B data for prospecting. |
Supported Deliverability toolkit: Ensure high deliverability of your messages. |
Supported Meeting booking: Schedule and manage meetings efficiently. |
Supported Integrations: Integrate with other tools in your tech stack. |
Supported Team Management: Manage team performance and track key metrics. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Reply reviews
We've summarised 1403 Reply reviews (Reply TrustPilot reviews and Reply G2 reviews) and summarised the main points below.
- Fast and responsive customer support, consistently praised.
- User-friendly interface praised for its simplicity and ease of use.
- Effective for multi-channel outreach, particularly via LinkedIn and email.
- Robust automation features for emails and sequences.
- LinkedIn integration is often buggy and unreliable.
- Plans and features can be confusing with unclear pricing.
- Email deliverability can be inconsistent, with emails sometimes ending up in spam folders.
- Unauthorized charges and billing issues have been reported by some users.
Reply pricing
The commentary is based on 130 reviews from Reply G2 reviews and Reply TrustPilot reviews.
We find Reply's pricing to be generally well-received, especially considering its robust features. Some users, however, find the pricing a bit high for small businesses or feel that add-on features should be included in the base price. Others consider it good value compared to similar platforms.
Users sentiment
See the Reply pricing page.
This plan includes basic email warmup features.
This plan includes all Email Warmup features as well as LinkedIn integration.
This plan includes all Warmup&Contact features plus multi-channel outreach.
Reply alternatives
SalesBlinkAutomated sales outreach platform for streamlined prospecting and higher conversions.Read more
Reply FAQ
Reply is a sales engagement platform that helps businesses find, engage, and schedule meetings with potential customers. We find that it offers multi-channel outreach, AI personalization, and integrates with popular CRMs. Reply is suitable for businesses of all sizes, particularly those focused on outbound sales and marketing.
What is Reply and what does Reply do?
Reply is a sales engagement platform that helps businesses find, engage, and schedule meetings with potential customers. We find that it offers multi-channel outreach, AI personalization, and integrates with popular CRMs. Reply is suitable for businesses of all sizes, particularly those focused on outbound sales and marketing.
We find that Reply integrates with popular CRMs and other tools in your tech stack to streamline your workflow. This allows for a more efficient sales process by connecting various platforms.
How does Reply integrate with other tools?
We find that Reply integrates with popular CRMs and other tools in your tech stack to streamline your workflow. This allows for a more efficient sales process by connecting various platforms.
We find that Reply's main competitors include SalesBlink, Klenty, HubSpot Sales Hub, Outreach, Buzz, and HeyReach. These alternatives offer similar sales engagement and automation features.
What the main competitors of Reply?
We find that Reply's main competitors include SalesBlink, Klenty, HubSpot Sales Hub, Outreach, Buzz, and HeyReach. These alternatives offer similar sales engagement and automation features.
We find Reply to be a legitimate sales engagement platform. However, we noticed some user concerns regarding LinkedIn integration bugs, pricing clarity, and email deliverability. Despite these issues, many users praise Reply's excellent customer support and user-friendly interface.
Is Reply legit?
We find Reply to be a legitimate sales engagement platform. However, we noticed some user concerns regarding LinkedIn integration bugs, pricing clarity, and email deliverability. Despite these issues, many users praise Reply's excellent customer support and user-friendly interface.
Reply offers three paid plans: Email Warmup for €49/month, Warmup&Contact for €69/month, and Agency for €166/month. There's no free plan or trial available. We find the tiered pricing provides options for various needs and budgets.
How much does Reply cost?
Reply offers three paid plans: Email Warmup for €49/month, Warmup&Contact for €69/month, and Agency for €166/month. There's no free plan or trial available. We find the tiered pricing provides options for various needs and budgets.
In our experience, Reply's customer service is excellent. Users consistently praise the support team's responsiveness and helpfulness in addressing questions and resolving technical issues. They provide timely assistance, often going above and beyond to ensure customer satisfaction.
Is Reply customer service good?
In our experience, Reply's customer service is excellent. Users consistently praise the support team's responsiveness and helpfulness in addressing questions and resolving technical issues. They provide timely assistance, often going above and beyond to ensure customer satisfaction.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.