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RefNow description
RefNow is a cloud-based software that helps businesses automate their reference checks for job candidates. It allows companies to quickly and securely collect feedback from references through online forms and digital ID checks. This saves HR teams time and effort compared to traditional phone calls and emails. RefNow is compliant with data security standards and integrates with popular HR tools. The software is designed for businesses of all sizes and is used by companies in industries like healthcare, retail, and recruitment.
Who is RefNow best for
RefNow is a cloud-based reference checking software that helps businesses automate reference checks, saving HR teams time and effort. Users love its ease of use, speed, and automated reminders. However, some find the limited ID verification options and pricing a drawback. RefNow is best for small to medium businesses, especially in healthcare, retail, and recruitment.
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Best fit for small to medium-sized businesses.
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Ideal for healthcare, education, and retail businesses.
RefNow features
| Supported RefNow automates reference checks, providing reports within 36 hours. |
| Supported RefNow automates reminders via email and SMS at regular intervals. |
| Supported Reference checks can be completed from mobile devices. |
| Supported RefNow allows customizing questionnaires for different roles and industries. |
| Supported RefNow is fully compliant with GDPR, ensuring data privacy. |
| Supported RefNow automates inbound reference requests, simplifying responses for previous employers. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
RefNow reviews
We've summarised 326 RefNow reviews (RefNow Capterra reviews and RefNow G2 reviews) and summarised the main points below.
- Easy to use and navigate.
- Fast and efficient reference collection.
- Automated reminders are helpful.
- Simple and straightforward process.
- Good customer support.
- Difficult to edit submitted references.
- Limited options for verifying ID.
- Some users find the reminders excessive.
- Not all email domains are accepted for references.
- Pricing can be high compared to alternatives.
RefNow pricing
The commentary is based on 18 reviews from RefNow Capterra reviews and RefNow G2 reviews.
RefNow's pricing is a common topic in reviews. While some users find it a good value, especially compared to competitors and manual reference checking costs, others consider the subscription expensive or find the free version sufficient for their needs. Several users mention substantial costs compared to alternatives.
Users sentiment
See the RefNow pricing page.
RefNow alternatives
CheckrBetter for larger companies needing background checks and international checks. Has broader industry applicability. Growing faster.Read more
XrefAlso offers employee engagement and exit interviews. Broader industry applicability. More established, but experiencing slower growth. Integrates with popular HR platforms.Read more
iCIMS SkillSurvey ReferenceProvides more structured, job-specific feedback for better candidate assessment.Read more
PayfactorsBetter for compensation management and salary benchmarking. Geared towards HR and compensation professionals, especially in finance, healthcare, professional services, and software/IT. Positive user reviews highlight reliable salary data and excellent customer service. However, some users find the interface difficult.Read more
RefNow FAQ
What is RefNow and what does RefNow do?
RefNow is a cloud-based reference checking software that automates and streamlines the process for HR teams. It enables fast and secure feedback collection through online forms and digital ID checks, improving efficiency and compliance with data security standards. RefNow integrates with existing HR tools and is suitable for businesses of all sizes.
How does RefNow integrate with other tools?
RefNow integrates with popular HR tools, streamlining the reference check process within existing workflows. It offers automated inbound reference requests, simplifying responses for previous employers, though specific integrations are not detailed in the provided data.
What the main competitors of RefNow?
Top alternatives to RefNow include Checkr, Vitay, Xref, and iCIMS SkillSurvey Reference. These competitors offer similar reference checking automation, but with varying features like background checks, pre-screening surveys, and integrations with HR platforms.
Is RefNow legit?
Yes, RefNow is a legitimate software solution for automating reference checks. It's known for its ease of use, fast reference collection, and helpful automated reminders. However, some users mention difficulties editing submitted references and the pricing can be a concern.
How much does RefNow cost?
I couldn't find pricing information for RefNow. For the most current pricing details, it's best to visit their website directly or contact their sales team. This will give you accurate product pricing and help you decide if RefNow is worth the investment.
Is RefNow customer service good?
Customers praise RefNow's ease of use, speed, and helpful automated reminders. They also mention the excellent customer service. Some users find the ID verification options limited and the email reminders excessive.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.