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Xref description
Xref is a software solution that automates and simplifies the process of gathering feedback during the hiring process. It allows you to conduct reference checks, employee engagement surveys, and exit interviews. Xref uses pre-built templates and smart automation to streamline the collection and analysis of feedback, providing data-driven insights to help you make informed decisions about candidates and employees. Their system helps protect your company by flagging suspicious activity that could indicate a fraudulent reference. Xref integrates with popular HR platforms to minimize disruption to your workflow.
Who is Xref best for
Xref is a reference checking software that helps businesses automate and streamline their hiring process. It offers customizable questionnaires, fraud detection, and integrates with popular ATS platforms. Users love its ease of use and time-saving automation, but some find difficulty customizing questionnaires without support. Xref is best for HR professionals looking to make data-driven hiring decisions.
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Best fit for small, medium, and enterprise businesses.
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Ideal for Healthcare, Finance, Retail, Manufacturing, Education, and other industries.
Xref features
| Supported Xref allows customizing questionnaires with role-specific and HR-approved questions. |
| Supported Xref can detect fraudulent references and applications using its Unusual Activity feature. |
| Supported Xref allows users to manage and complete reference checks on mobile devices. |
| Supported Xref seamlessly integrates with various Applicant Tracking Systems (ATS), automating reference checks and updates. |
| Supported Xref automates reference checks, allowing candidates to submit references and customized surveys. |
| Supported Xref sends automated reminders to candidates and references to complete the process. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Xref reviews
We've summarised 469 Xref reviews (Xref Capterra reviews and Xref G2 reviews) and summarised the main points below.
- Automates reference checking, saving time
- Easy to use and navigate
- Effectively flags suspicious/fraudulent activity
- Integrates well with many Applicant Tracking Systems (ATS)
- Difficult to customize questionnaires without support
- Two-factor authentication can be time-consuming
- Occasional technical glitches or bugs reported
Xref pricing
The commentary is based on 14 reviews from Xref Capterra reviews and Xref G2 reviews.
Xref's pricing is generally considered worthwhile due to its time-saving automation and fraud detection capabilities. Some users find the cost a bit high, especially for single-feature use, while others appreciate the pay-as-you-go credit system. Overall, the consensus is that Xref offers good value for its robust features.
Users sentiment
See the Xref pricing page.
Starter
Ideal for organizations with up to 75 employees and have a typical employee turnover rate. Includes standard features to get you started: Automated Talent Pooling, Multi Language, Essential Support, Unlimited Users.
Growth
Ideal for organizations with up to 150 employees and have a typical employee turnover rate. Includes standard features to get you started: Automated Talent Pooling, Multi Language, Essential Support, Unlimited Users.
Plus
Ideal for organizations with up to 300 employees and have a typical employee turnover rate. Includes all standard features plus custom questions, report sharing & tracking, priority support.
Premium
Ideal for organizations with up to 500 employees and have a typical employee turnover rate. Includes all standard features plus custom questions, Bulk Upload Tool, Report Sharing and Tracking, Integrations Support, Priority Support.
Enterprise
Ideal for organizations with more than 500 employees and have a typical employee turnover rate. A custom solution built based on your needs.
Xref alternatives
ZincMore focused on global background checks, including Right to Work checks. Has stronger momentum in terms of employee growth. Offers international background checks in over 190 countries.Read more
iCIMS SkillSurvey ReferenceBetter for predicting job success and reducing first-year turnover. Higher user ratings. Boasts high reference response rates. Offers a large library of job-specific surveys. Excellent customer support reported.Read more
CheckrMore focused on background checks. Supports international background checks in over 200 countries.Read more
Workleap OfficevibeBetter for improving overall employee experience, not just candidate referencing. Focuses on employee feedback, recognition, and performance management. More suitable for mid-sized companies. Higher rated by users on G2.Read more
RefNowBetter fit for Healthcare, Education, or Government. Lacks fraud detection capabilities. No employee sentiment surveys. Simpler feature set for streamlined reference checks. Xref alternative. RefNow competitor.Read more
Paychex FlexBetter for comprehensive HR management, including payroll, benefits administration, and other HR functions. Note that users report difficulties with customer support, payroll processing issues, and occasional glitches with the time and attendance features.Read more
Xref FAQ
What is Xref and what does Xref do?
Xref is a software solution streamlining the hiring process through automated reference checks, employee engagement surveys, and exit interviews. It uses pre-built templates and smart automation to gather and analyze feedback, helping companies make informed decisions. Xref also detects fraudulent references, improving security.
How does Xref integrate with other tools?
Xref integrates with popular HR platforms and Applicant Tracking Systems (ATS) to minimize workflow disruptions. This allows for seamless automation of reference checks and updates within existing recruitment processes.
What the main competitors of Xref?
Xref's main competitors include Checkr, iCIMS SkillSurvey Reference, Zinc, RefNow, and HiPeople. These platforms offer similar reference checking and background screening solutions, often with features like automated workflows and integrations with HR systems.
Is Xref legit?
Yes, Xref is a legitimate software solution for automating reference checks and gathering feedback during the hiring process. It integrates with popular HR platforms and offers features like fraud detection and customizable questionnaires to enhance hiring decisions. Xref is trusted by many businesses for streamlining their recruitment process.
How much does Xref cost?
Xref pricing starts at $840/year for the Starter plan (up to 75 employees) and goes up to $5820/year for the Premium plan (up to 500 employees). Enterprise pricing is available for larger organizations with custom needs. Add-ons like Engage and Trust Marketplace are also available but pricing is not specified.
Is Xref customer service good?
Xref's customer service is highly regarded. Users consistently praise the responsiveness and helpfulness of the support team, describing them as "excellent," "friendly," and "always willing to help." The customer success managers receive positive feedback for their proactive engagement and support.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.