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RedFlag description
RedFlag by PocketStop is a communication platform designed to send important alerts to your employees quickly. It lets you reach everyone on multiple devices, through text, email, voice calls, and even Microsoft Teams. This makes it useful for everyday notifications as well as emergency situations where fast communication is critical. RedFlag is designed for businesses of all sizes and offers detailed reporting and analytics on who has received and acknowledged your messages.
Who is RedFlag best for
RedFlag by PocketStop is a reliable communication platform perfect for sending urgent alerts and daily notifications across various devices. Users praise its ease of use, quick customer support, and seamless integrations, especially with Microsoft Teams. While some dislike the robotic voice call feature and limited message customization, many find it invaluable for reaching employees quickly and efficiently, particularly in emergencies. RedFlag's detailed reporting and simple pricing further enhance its appeal.
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Best fit for small to medium-sized businesses needing efficient, reliable alerts.
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Ideal for industries like healthcare, finance, and education where fast communication is vital.
RedFlag features
| Supported RedFlag supports two-way messaging via SMS text or email. |
| Supported RedFlag supports sending alerts via voice calls. |
| Supported RedFlag allows sending messages to specific groups of recipients. |
| Supported RedFlag supports message acknowledgements with real-time feedback and two-way communication. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
RedFlag reviews
We've summarised 109 RedFlag reviews (RedFlag Capterra reviews and RedFlag G2 reviews) and summarised the main points below.
- Easy-to-use interface and mobile app.
- Quick customer support responses.
- Seamless integration with other systems (e.g., MS Teams).
- Effective for reaching large numbers of employees quickly.
- Helpful for emergency and everyday notifications.
- Detailed reporting and analytics on message receipts.
- Simple pricing.
- Useful for multi-site organizations.
- Effective for diverse workforces (e.g., manufacturing).
- Valuable for internal and external emergencies (e.g., weather).
- Message templates save time.
- Easy contact grouping and targeted messaging.
- Consistent and timely communication across stakeholders.
- Useful for both emergency and marketing communications.
- Helpful for remote staff communication.
- Long text messages require clicking a link to open.
- Group functionality reported to have issues.
- Initial setup of Azure SSO can be complex.
- "Welcome to RedFlag" popup appears on every login.
- Limited customization for message formatting (fonts, etc.).
- Robotic voice on voice calls sounds like a scam.
- User sync issues, LDAP integration desired.
- Accidental emails sent when only texts are intended.
- No administrator alerts for events near employees.
- Slight delay in real-time reporting.
- Training video download unavailable.
- Character limitations on messages.
- Lack of automatic contact grouping by employer.
- App interface is plain and could use a refresh.
- Difficult to get entire organization to download and log in.
- Limited photo sending/receiving capabilities.
RedFlag pricing
The commentary is based on 9 reviews from RedFlag Capterra reviews and RedFlag G2 reviews.
Reviewers consistently praise RedFlag's competitive pricing and excellent value. Many highlight its affordability compared to competitors, especially for smaller businesses with basic emergency notification needs. Some users mention a "best in best price" experience.
Users sentiment
See the RedFlag pricing page.
RedFlag alternatives
Text-Em-AllBetter for sending SMS marketing campaigns and bulk messages. Has significantly more momentum based on website traffic and employee growth. More user reviews suggest broader adoption. A strong RedFlag alternative and competitor.Read more
HiplinkBetter fit for larger enterprises. Has more momentum based on LinkedIn employee growth. Offers two-way SMS messaging via mobile and desktop. A RedFlag alternative and competitor.Read more
Brevo Transactional EmailBetter for transactional emails like order confirmations. Easier email design tools and automation based on customer actions. Focuses on email deliverability and integrations with business systems. A RedFlag alternative and competitor.Read more
Hyper-ReachBetter for government and non-profit organizations. More affordable pricing and unlimited usage are praised by users. Simpler user interface, though some find the mobile app and mapping feature difficult. Hyper-Reach is a strong RedFlag competitor and alternative.Read more
OverloopBetter for sales outreach automation and lead generation. More suitable for sales teams.Read more
Mobile Text AlertsMore focused on marketing and general communication. Has a free trial. Is growing faster.Read more
RedFlag FAQ
What is RedFlag and what does RedFlag do?
RedFlag by PocketStop is a communication platform for sending critical alerts to employees via text, email, voice calls, and Microsoft Teams. It's suitable for daily notifications and emergencies, offering detailed reporting and analytics on message delivery and acknowledgment. It's designed for businesses of all sizes and offers easy integration with other systems.
How does RedFlag integrate with other tools?
RedFlag integrates seamlessly with various systems, including Microsoft Teams, to ensure comprehensive message delivery. It supports two-way messaging via SMS and email, enhancing communication flow and providing real-time feedback.
What the main competitors of RedFlag?
Alternatives to RedFlag include Text-Em-All, Hiplink, Mobile Text Alerts, and DialMyCalls. These platforms offer similar features like mass texting, voice calls, and emergency notifications. Zendesk Support Suite is another option, though more focused on broader customer service solutions.
Is RedFlag legit?
RedFlag is a legitimate communication platform offered by PocketStop. User reviews praise its ease of use, quick customer support, and effectiveness for emergency and daily notifications. However, some users mention minor issues like limited message customization and occasional syncing problems.
How much does RedFlag cost?
I couldn't find pricing details for RedFlag. Contact RedFlag directly for product pricing information and to determine if it's worth the investment for your needs.
Is RedFlag customer service good?
RedFlag's customer service is generally considered responsive and helpful, quickly resolving minor issues and providing seamless integration support. Customers mention helpful onboarding specialists and readily available support staff.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.