Logo of Text-Em-All

Text-Em-All

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Company health

Employee growth
5% increase in the last year
Web traffic
12% decrease in the last quarter

Ratings

G2
4.8/5
(776)
Capterra
4.8/5
(51)
TrustPilot
4.7/5
(74)
Glassdoor
5.0/5
(39)

Text-Em-All description

Text-Em-All is a service that lets you send texts and make automated calls to groups of people. It's designed to be straightforward and user-friendly for sending various messages, from appointment reminders and employee updates to emergency notifications. You can import contacts, organize them into groups, and track who received your message. Text-Em-All prides itself on facilitating positive communication and doesn't allow spam or political messages.


Who is Text-Em-All best for

Text-Em-All is a user-friendly platform perfect for sending mass texts and voicemails. Users praise its simplicity and reliability for various communication needs, from appointment reminders to emergency alerts. While some users mention limitations with the pay-as-you-go system and character limits, its ease of use and excellent customer support make it a valuable tool.

  • Ideal for small to medium-sized businesses, churches, schools, and non-profits needing streamlined communication.

  • A great fit for industries like healthcare, finance, education, and legal, where reliable communication is key.


Text-Em-All features

Type in the name of the feature or in your own words tell us what you need
Supported

Pre-written templates for various scenarios, including emergencies, can be created and stored.

Supported

Text-Em-All allows storing and managing contacts, including basic details.

Supported

Text-Em-All supports two-way texting for ongoing conversations.

Supported

Text-Em-All supports automated notifications and reminders via mass messaging and scheduling.

Supported

Text-Em-All supports three roles with different permissions.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
-0.23

Customer Service

Strongly positive
+0.91

Ease of Use

Strongly positive
+0.94

Reliability and Performance

Rather positive
+0.62

Ease of Implementation

Strongly positive
+1

Scalability

Strongly positive
+0.83

Text-Em-All reviews

We've summarised 887 Text-Em-All reviews (Text-Em-All TrustPilot reviews, Text-Em-All Capterra reviews and Text-Em-All G2 reviews) and summarised the main points below.

Pros of Text-Em-All
  • Simple and easy to use for sending mass texts and voicemails
  • Reliable and dependable service
  • Excellent customer support, quick to respond and provide help
  • Useful for a variety of communication needs, such as appointment reminders, work schedules, and emergency notifications
Cons of Text-Em-All
  • Pay-as-you-go system requires buying credits mid-campaign
  • Voicemails sometimes get cut off
  • Mobile app lacks broadcast functionality
  • Character limit can be frustrating

Text-Em-All pricing

The commentary is based on 90 reviews from Text-Em-All Capterra reviews, Text-Em-All G2 reviews and Text-Em-All TrustPilot reviews.

Text-Em-All is praised for its affordability and reasonable pricing, especially for small businesses and non-profits. While some users wish for a set monthly fee instead of credits, many find the pay-as-you-go system cost-effective for occasional use. A few users mention the cost of credits being a bit high, but overall the pricing sentiment is positive.

Users sentiment

Neutral
-0.23

See the Text-Em-All pricing page.


Text-Em-All alternatives

  • Logo of DialMyCalls
    DialMyCalls
    Better for sending voice alerts and has more scalable platform. Has a free trial. A Text-Em-All competitor growing faster with positive pricing sentiment.
    Read more
  • Logo of Mobile Text Alerts
    Mobile Text Alerts
    Better for marketing automation and integrates with Salesforce and Mailchimp. Has a dedicated mobile app but less reliable message delivery. Geared towards boosting customer engagement.
    Read more
  • Logo of SimpleTexting
    SimpleTexting
    Better for SMS marketing and ecommerce. Has more momentum based on website traffic data. A Text-Em-All competitor and alternative.
    Read more
  • Logo of Textla
    Textla
    Better for small to medium businesses. More affordable with positive pricing sentiment. Has a simpler phone number verification process. Offers two-way messaging and bulk messaging. However, it has fewer integrations, lacks a mobile app, and per-text charges may be unexpected.
    Read more
  • Logo of Zendesk Support Suite
    Zendesk Support Suite
    Better for larger organizations and integrates with more business applications. More comprehensive customer support features, including live chat and AI-powered automation. Has significantly more momentum currently. However, it has lower ratings and more negative reviews regarding pricing and customer support. A Text-Em-All competitor and alternative for customer service.
    Read more
  • Logo of Sigma Voice
    Sigma Voice
    Better for enterprise companies.
    Read more

Text-Em-All FAQ

  • What is Text-Em-All and what does Text-Em-All do?

    Text-Em-All is a mass texting and automated calling service for groups. Easy to use, it's ideal for reminders, updates, and emergency notifications. It features contact management, pre-built templates, and two-way texting. It's reliable with excellent customer support, but operates on a pay-as-you-go system.

  • How does Text-Em-All integrate with other tools?

    Text-Em-All offers integrations with various platforms, though specific integrations are not explicitly listed. Contact their sales team for details regarding your specific integration needs.

  • What the main competitors of Text-Em-All?

    Top alternatives to Text-Em-All include DialMyCalls, SimpleTexting, and Mobile Text Alerts. These competitors offer similar features like mass texting, automated messages, and contact management. Zendesk Support Suite and Sigma Voice are also comparable options.

  • Is Text-Em-All legit?

    Yes, Text-Em-All is a legitimate and safe mass texting and calling service. User reviews praise its ease of use, reliability, and excellent customer support. It's a helpful tool for various communication needs, from reminders to emergency notifications.

  • How much does Text-Em-All cost?

    I couldn't find pricing details for Text-Em-All. For the most current pricing information, it's best to visit their website or contact their sales team directly. This will allow you to determine if the product's features and capabilities are worth the investment for your specific needs.

  • Is Text-Em-All customer service good?

    Text-Em-All's customer service is highly regarded by users. Reviews consistently praise the quick, helpful, and friendly support team, highlighting their responsiveness and problem-solving abilities. Users feel well-supported by Text-Em-All's customer service.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.