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Hiplink description
Hiplink is a communication platform designed for sending important alerts within a company. It lets you send messages to employees via text, voice call, desktop alerts, and more. Hiplink can be used for everyday notifications like IT issues or for larger-scale emergency communication. It integrates with various other software systems you may already use. Hiplink is a long-standing company with experience serving industries like healthcare, public safety, and IT.
Who is Hiplink best for
Hiplink is a reliable communication platform for sending critical alerts and notifications via text, voice, and more. It integrates with various business tools and offers tiered subscription plans starting at $79 per month. Hiplink is a suitable choice for small and midsize businesses in various sectors, especially healthcare, public safety, and IT, seeking a streamlined communication solution.
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Best for small to mid-sized businesses.
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Ideal for healthcare, public safety, IT, energy, utilities, and transportation.
Hiplink features
| Supported Hiplink supports sending alerts via email. |
| Supported Hiplink offers SMS alerts for various applications, including emergency management and marketing. |
| Supported Hiplink supports sending alerts via voice calls using the HipLink Voice Module. |
| Supported HipLink supports two-way messaging, enabling direct communication with recipients. |
| Supported HipLink supports bulk SMS messaging via broadcast groups and mass notifications. |
| Supported Hiplink integrates with various business tools, including ServiceNow, BMC, HP, and NetIQ. |
Hiplink pricing
The commentary is based on 2 reviews from Hiplink G2 reviews.
Hiplink offers modular licensing, allowing users to pay only for needed features. This flexible pricing model, combined with paging credits and multi-vendor support, helps control costs. However, some users noted potential integration costs for features like SMTP and Workday connectivity.
See the Hiplink pricing page.
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Hiplink has a free trial.
Basic
Includes message history, unlimited device groups, manual message sending, user level access permissions, self-healing system monitoring, compatibility with all messaging protocols, built-in backup module and application level logging.
Intermediate
Includes all Basic Plan features, LDAP Lite integration for single sign-on capability, departments, integration technologies, mobile app for secure messaging, and opt-in notification module.
Advanced
Includes all Intermediate Plan features, quota send capabilities, message templates, LDAP advanced, message filtering and transformation, mass notification systems, complex integrations with advanced APIs, bi-directional 3rd party integrations, and advanced voice message delivery.
Hiplink alternatives
Text-Em-AllBetter fit for organizations focused on marketing and sales. Has stronger website traffic growth momentum. A popular Hiplink alternative and competitor.Read more
TekmonBetter for retail, consumer goods, manufacturing, construction, hospitality, transportation, and government. Has stronger website traffic growth momentum.Read more
DeskAlertsMore suitable for larger companies. Offers a wider range of communication channels including digital signage and pop-up alerts. Note that some users find the interface dated and pricing expensive. Hiplink is growing faster.Read more
Zendesk Support SuiteBetter for comprehensive customer support and engagement across multiple channels. More suitable for businesses prioritizing external communication and customer relationship management. Wider industry applicability, including e-commerce and retail. Has a larger user base and is growing faster. Users appreciate the extensive integrations and automation capabilities but dislike inflexible pricing and unresponsive support.Read more
LitmusBetter for email marketing, testing, and analytics. Caters to medium to large businesses with a focus on email campaign optimization and deliverability. Has positive pricing sentiment and offers a free trial. More website traffic momentum.Read more
Hyper-ReachBetter for organizations needing emergency alerts. A good Hiplink alternative for government and transportation. Caters to a wider range of business sizes.Read more
Hiplink FAQ
What is Hiplink and what does Hiplink do?
Hiplink is a communication platform for sending critical alerts and notifications within organizations. It offers various messaging channels, including text, voice calls, and desktop alerts. Hiplink integrates with other business systems and serves industries like healthcare, public safety, and IT, facilitating timely communication.
How does Hiplink integrate with other tools?
Hiplink integrates with various business tools to streamline communication and incident management. These integrations include ServiceNow, BMC, HP, and NetIQ, enhancing its functionality and interoperability with existing systems. It also offers email, SMS, and voice call integrations for comprehensive alert delivery.
What the main competitors of Hiplink?
Top alternatives to Hiplink include Text-Em-All, Tekmon, DeskAlerts, and Hyper-Reach. These platforms offer similar features for sending alerts, notifications, and emergency communications via various channels like SMS, email, voice calls, and more.
Is Hiplink legit?
Hiplink is a legitimate communication platform specializing in alerts and notifications. It's a safe and reliable option for businesses needing to send critical communications via various channels, including SMS and voice calls. G2 gives Hiplink a 4.7/5 rating, further supporting its legitimacy and positive user experience.
How much does Hiplink cost?
Hiplink offers a Basic plan for $79/month. Intermediate and Advanced plans have custom pricing. Contact Hiplink for detailed pricing information and to determine which plan best suits your product pricing and business needs. A free trial is also available.
Is Hiplink customer service good?
Hiplink's customer service receives overwhelmingly positive feedback. Users consistently praise the support team's responsiveness, helpfulness, and ability to resolve issues quickly and efficiently. Many reviewers describe the support as "amazing" and exceeding industry standards.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.