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DeskAlerts description
DeskAlerts is an internal communication software that helps businesses reach every employee with important information. It offers various tools such as pop-up alerts, mobile notifications, digital signage, and SMS to ensure messages are seen and acknowledged. This helps improve employee engagement, speed up incident response, and reduce pressure on IT support. DeskAlerts is used by mid-sized and large companies across various sectors, including Fortune 500 companies.
Who is DeskAlerts best for
DeskAlerts is an internal communication solution best for medium to large enterprises looking to improve communication and reach every employee. Users love its ease of use and effectiveness, especially for emergency notifications and IT alerts. However, some find the interface dated and the pricing high. DeskAlerts offers tools like pop-up alerts, mobile notifications, and digital signage.
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Best for medium to large enterprises.
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Suitable for various industries.
DeskAlerts features
| Supported DeskAlerts can send real-time alerts for network issues, including IT outages. |
| Supported DeskAlerts allows receiving alerts in a mobile app via push notifications. |
| Supported DeskAlerts supports digital signage management, offering tools for content creation, distribution, and management. |
| Supported DeskAlerts supports sending and receiving emergency alerts, including a panic button. |
DeskAlerts reviews
We've summarised 23 DeskAlerts reviews (DeskAlerts G2 reviews) and summarised the main points below.
- Easy to use and implement.
- Flexible message templates.
- Effective for reaching all employees quickly.
- Good customer support.
- Useful for emergency notifications and IT alerts.
- Dated and clunky interface, needs a refresh.
- Expensive for the functionality offered.
- Client software lacks multilingual support.
- Limited customization for pop-up design.
- Mobile app is unnecessary and not well-suited.
DeskAlerts pricing
The commentary is based on 4 reviews from DeskAlerts G2 reviews.
DeskAlerts' pricing is considered expensive and not ideal for small businesses, according to reviews. While one review mentions "flexible pricing," the overall sentiment leans towards it being pricey for the features offered. Potential users should carefully weigh the cost against the benefits of the internal communication features.
See the DeskAlerts pricing page.
DeskAlerts alternatives
ContactMonkeyBetter for email newsletters and internal comms via Outlook/Gmail. Has stronger growth momentum and positive user reviews on Glassdoor.Read more
FirstupBetter for enhancing employee experience and engagement. Has more momentum based on website traffic data. More focused on targeted communications and personalized content.Read more
CalendlyBetter for scheduling appointments and meetings. Not designed for internal communication or emergency alerts.Read more
Lucid Visual Collaboration SuiteBetter for visual collaboration and diagramming. Integrates with Microsoft Teams, Slack, and Jira. Favored for its ease of use and real-time collaboration features. More suitable for technical teams and enterprise use. Negative pricing sentiment.Read more
Hyper-ReachBetter for sending emergency alerts and urgent notifications. Easy to use with reliable delivery. Good for government, retail, and IT. Positive pricing sentiment.Read more
TalkFreelyBetter for reaching deskless workers with mobile-first design. Has employee recognition features. A DeskAlerts competitor with faster website traffic growth.Read more
DeskAlerts FAQ
What is DeskAlerts and what does DeskAlerts do?
DeskAlerts is internal communication software designed to help businesses reach every employee with critical information. It uses tools like pop-up alerts, mobile notifications, and digital signage to ensure messages are seen. This improves employee engagement, facilitates incident response, and reduces IT support burden.
How does DeskAlerts integrate with other tools?
DeskAlerts integrates with various platforms to enhance internal communication. It supports Active Directory and LDAP for user synchronization and offers API access for custom integrations. Single Sign-On (SSO) simplifies login procedures. While some users mention limited customization, the available integrations streamline communication processes.
What the main competitors of DeskAlerts?
DeskAlerts' main competitors include ContactMonkey, Firstup, and ClickUp. These platforms offer similar internal communication features such as alerts, messaging, and employee engagement tools. Other alternatives, focusing on specific communication aspects, include Lucid Visual Collaboration Suite, Calendly, and Hyper-Reach.
Is DeskAlerts legit?
DeskAlerts is a legitimate internal communication software. It's known for its ability to quickly reach all employees with important alerts and notifications, improving communication and incident response. However, some users find the interface dated and the pricing high.
How much does DeskAlerts cost?
DeskAlerts pricing is not publicly available. Contact their sales team for a customized quote based on your organization's needs. Consider whether the product is worth it based on available features and reviews.
Is DeskAlerts customer service good?
Customer reviews indicate DeskAlerts customer service is generally considered very good and responsive, especially with onboarding and implementation assistance. However, some users mention the support team may not be in a local time zone.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.