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Firstup description
Firstup is an internal communication platform designed for mid-size to large companies. It helps businesses improve employee engagement by delivering personalized information through various channels like email, mobile apps, and intranets. Firstup provides real-time data insights on employee interaction with communications, allowing companies to tailor content for better reach. With a focus on enhancing the employee experience, Firstup aims to streamline communication, boost productivity, and foster a more connected workforce.
What companies are using Firstup?
Who is Firstup best for
Firstup is an ideal solution for large enterprises seeking to streamline internal communications and boost employee engagement. Users praise its intuitive interface, targeted messaging capabilities, and valuable data insights. However, some users mention challenges with report customization and occasional bugs. Firstup is a valuable tool for connecting with employees across various channels, particularly deskless workers via its mobile app.
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Best fit for large enterprises (1000+ employees).
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Suitable for various industries seeking enhanced internal communication.
Firstup features
| Supported Firstup offers a centralized platform accessible via web and mobile for company news and updates. |
| Supported Firstup supports company-wide announcements, including targeted emails and notifications. |
| Supported Firstup uses AI to segment audiences and automate personalized engagement sequences. |
| Supported Firstup supports personalized messaging by leveraging employee attributes and integrations with HR systems. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Firstup reviews
We've summarised 173 Firstup reviews (Firstup G2 reviews) and summarised the main points below.
- Easy-to-use interface for content creation and publishing.
- Excellent customer support and responsiveness.
- Effective for targeted communications to specific employee groups.
- Mobile app facilitates communication with frontline/deskless workers.
- Provides valuable data insights on employee engagement.
- Difficult to customize reports and find needed data.
- Inconsistent metrics across the platform.
- Occasional bugs and platform degradations.
- Limited customization for branding.
Firstup pricing
The commentary is based on 6 reviews from Firstup G2 reviews.
Firstup's pricing is generally perceived as high, especially for premium features. However, reviewers often find the platform's value justifies the cost, citing improved communication, engagement, and strategic advantages that positively impact business outcomes. Some users suggest a simplified reporting approach and standard inclusion of certain features.
Users sentiment
See the Firstup pricing page.
Firstup alternatives
StaffbaseHas more momentum and offers an intranet hub and anonymous feedback. Rated higher by users, but some report clunky backend navigation and limited customization. A Firstup competitor considered less expensive.Read more
PaylocityBetter fit for companies needing comprehensive HR and payroll features. A Firstup alternative focused on mid-sized businesses.Read more
CalendlyBetter for scheduling individual or team meetings. More suitable for individuals and teams needing appointment scheduling. Not ideal for company-wide internal communications.Read more
TalkFreelyMore focused on deskless workers in the USA. Has employee recognition features. Growing slower and has some reported performance issues.Read more
BambooHRBetter for small to midsize businesses. Focuses on core HR functions like payroll and onboarding. Has more momentum currently.Read more
Firstup FAQ
What is Firstup and what does Firstup do?
Firstup is an internal communications platform that helps mid-size to large companies improve employee engagement. It delivers personalized information through various channels, including email, mobile apps, and intranets. Firstup offers real-time data insights and aims to streamline communications and boost productivity.
How does Firstup integrate with other tools?
Firstup integrates with various HR systems to personalize employee communications. It also offers integrations to enhance internal communications, such as email, mobile apps, and intranet platforms. This allows companies to reach employees through their preferred channels.
What the main competitors of Firstup?
Alternatives to Firstup include Staffbase, Paylocity, and BambooHR. These platforms offer similar features for internal communications, employee engagement, and HR management, catering to various company sizes and industries. Consider exploring these competitors to find the best fit for your specific needs.
Is Firstup legit?
Firstup is a legitimate internal communications platform. User reviews praise its ease of use and targeted communication features. However, some users mention difficulties with reporting and occasional bugs. Consider exploring alternatives if these are critical for your business.
How much does Firstup cost?
I cannot find pricing information for Firstup. Contact their sales team to learn more about product pricing and whether it's worth it for your organization.
Is Firstup customer service good?
Firstup's customer service receives positive feedback. Users praise the helpfulness and responsiveness of the support team and account managers. While technical support can sometimes be slow to resolve issues, the overall sentiment towards their customer service is favorable.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.