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Staffbase description
Staffbase is a cloud-based platform designed for internal communication teams at mid-sized and large companies. It allows you to create, send and track communications across various channels, including mobile apps, intranets, emails and more. Staffbase helps you reach all employees with company information and news, measure communication effectiveness, and aims to improve employee engagement.
Who is Staffbase best for
Staffbase is a robust internal communications platform ideal for medium to large enterprises seeking to streamline employee engagement. Users praise its intuitive interface, helpful customer support, and effective reach, especially for non-desk employees. However, some find the backend clunky and desire more customization options. A strong option for companies looking to improve internal communication.
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Best fit for medium and large enterprises.
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Suitable for various industries.
Staffbase features
| Supported Staffbase offers a centralized intranet hub for company news and updates. |
| Supported Staffbase fully supports video-based internal communication and training. |
| Supported Staffbase supports company-wide announcements, including targeted emails and notifications. |
| Supported Staffbase supports content creation, management, and distribution across various channels. |
| Supported Staffbase supports sending mass emails to employee target groups, but it is designed for internal communications. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Staffbase reviews
We've summarised 225 Staffbase reviews (Staffbase G2 reviews) and summarised the main points below.
- Easy-to-use and intuitive platform for content creation and internal communication.
- Excellent customer support, responsive and helpful.
- Abundant templates, making it easy to create engaging content.
- Effective in reaching all employees, especially non-desk workers via the mobile app.
- Limited customization options for some features, such as rigid widgets and restricted image resizing.
- Backend studio can be clunky in places, and menu/button navigation is confusing.
- The Outlook plugin has bugs and often does not save work.
- File management is not sophisticated; lacks folder organization for easy access during page editing.
Staffbase pricing
The commentary is based on 10 reviews from Staffbase G2 reviews.
Staffbase offers various internal communication solutions with different plans for Employee App, Intranet, and Email. They provide features like news & social feeds, targeting & personalization, AI editor & auto-translation, surveys, forms & chat, editorial calendar, analytics, local content management, smart campaigns, content review, smart impact, automated journeys, and custom app distribution options. They also offer integrations with Microsoft 365 and custom legal documents.
Users sentiment
See the Staffbase pricing page.
Staffbase alternatives
Viva InsightsBetter for improving employee well-being and productivity. Focuses on data-driven insights and recommendations. Has more momentum.Read more
FirstupBetter for onboarding and personalized news feeds. Has more momentum based on website traffic data. Provides more limited customization options. A Staffbase competitor and alternative.Read more
BambooHRBetter for core HR functions like payroll and benefits administration. Geared towards small and medium-sized businesses, and has more momentum in employee growth. A Staffbase competitor and alternative for those focused on comprehensive HR management.Read more
CalendlyBetter for scheduling appointments and meetings. Not designed for internal communications.Read more
GroupGreetingBetter for sending group greeting cards and managing digital gift cards. A Staffbase alternative focused on celebrations and acknowledgments.Read more
Cerkl BroadcastHas more momentum and offers integrations with Microsoft Teams and SharePoint. A strong Staffbase competitor, particularly if these integrations are critical.Read more
Staffbase FAQ
What is Staffbase and what does Staffbase do?
Staffbase is an internal communications platform for medium to large companies. It enables creating, targeting, and tracking communications across various channels, such as mobile apps, intranets, and email. Staffbase improves employee engagement through targeted content and streamlines internal communication processes.
How does Staffbase integrate with other tools?
Staffbase integrates with various tools through its open API and pre-built connectors. It connects with popular platforms like Microsoft Teams, Slack, and SharePoint, enabling seamless workflows and enhanced internal communication. This allows companies to centralize information and reach employees on their preferred channels.
What the main competitors of Staffbase?
Staffbase competes with other internal communication platforms like Firstup and Claromentis, and more broadly with HR and employee engagement platforms like BambooHR, Paylocity, and Rippling. ClickUp, while a project management platform, also offers overlapping communication features.
Is Staffbase legit?
Staffbase is a legitimate platform used by many companies for internal communications. It's known for its ease of use and helpful customer support. However, some users find the backend clunky and desire more customization options. Consider these factors when evaluating if Staffbase is safe and right for your needs.
How much does Staffbase cost?
I couldn't find specific pricing details for Staffbase. Contact Staffbase directly to discuss pricing and determine if their product is worth the investment for your needs.
Is Staffbase customer service good?
Based on the reviews, Staffbase's customer service receives high praise. Users consistently highlight the knowledgeable, responsive, and helpful support team as a key strength. The customer success managers are praised for their proactive assistance and guidance throughout the onboarding process and beyond.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.