Last updated on
Company health
Ratings
ContactMonkey description
ContactMonkey is an internal communications tool that lets companies send newsletters, updates, and even urgent messages to employees directly through familiar platforms like Outlook and Gmail. You can create visually appealing emails with their drag-and-drop templates and track how employees engage with them - seeing who opened the message, clicked links, or answered surveys. This helps companies improve communication and understand what resonates with their employees. ContactMonkey is designed for organizations of all sizes and boasts a secure platform for sending and managing internal communications.
Who is ContactMonkey best for
ContactMonkey is an ideal solution for internal communications teams at large enterprises, especially those struggling with low employee engagement. Users praise its intuitive interface, seamless integration with Outlook and Gmail, and robust analytics. However, some users mention occasional bugs and limited customization options. ContactMonkey helps streamline internal newsletters, urgent messages, and pulse surveys, improving communication and boosting employee engagement.
-
Best for large enterprises seeking enhanced internal communications.
-
Suitable for various industries focused on improving employee engagement.
ContactMonkey features
| Supported ContactMonkey offers a drag-and-drop email builder to create and edit email layouts. |
| Supported ContactMonkey tracks email bounce rates to help maintain sender reputation. |
| Supported ContactMonkey offers click-through rate tracking for internal emails. |
| Supported ContactMonkey offers open rate tracking with detailed analytics. |
| Supported ContactMonkey supports tracking key metrics of internal emails, including open rates, click-through rates, and survey responses. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
ContactMonkey reviews
We've summarised 188 ContactMonkey reviews (ContactMonkey G2 reviews) and summarised the main points below.
- User-friendly interface and easy to learn.
- Seamless integration with Outlook and Gmail.
- Robust email tracking and analytics dashboard.
- Excellent and responsive customer support.
- Occasional bugs and glitches disrupt the user experience.
- Limited font selection and customization options.
- Difficulty with image formatting and manipulation within the platform.
- Limited offline access and functionality.
ContactMonkey pricing
The commentary is based on 9 reviews from ContactMonkey G2 reviews.
ContactMonkey's pricing is generally considered affordable and a good value compared to competitors, especially considering its features and ease of use. Some users mention wishing for lower prices for nonprofits or multi-account organizations, while others note that additional features sometimes come at an extra cost.
Users sentiment
See the ContactMonkey pricing page.
ContactMonkey alternatives
Lucid Visual Collaboration SuiteBetter for visual collaboration, diagramming, and brainstorming. A ContactMonkey alternative for larger teams needing visual tools. More integrations with enterprise software.Read more
WorkshopBetter for mid-sized to large companies. Has faster website traffic and employee growth. Higher rated by users, who praise its ease of use and integrations. Provides more robust analytics and integrations with communication platforms like Slack.Read more
CalendlyBetter for scheduling appointments and meetings. Not designed for internal communications like newsletters.Read more
ButtondownBetter for individual creators and bloggers seeking simplicity. More focused on newsletter creation and subscriber management. Simpler email editor with Markdown support. A ContactMonkey alternative focused on ease of use and affordability.Read more
TextUsBetter for external communication with leads, customers, and candidates. Focuses on SMS and integrates with CRM systems. A ContactMonkey competitor and alternative.Read more
ContactMonkey FAQ
What is ContactMonkey and what does ContactMonkey do?
ContactMonkey is an internal communications platform that helps companies create, send, and track employee emails and newsletters within Outlook and Gmail. It features a drag-and-drop email builder, detailed analytics, and seamless integrations, enabling effective internal communication and employee engagement.
How does ContactMonkey integrate with other tools?
ContactMonkey integrates seamlessly with Outlook and Gmail, allowing users to send and track emails directly within these platforms. It also offers integrations with popular communication tools. This streamlines workflows and enhances internal communications.
What the main competitors of ContactMonkey?
Alternatives to ContactMonkey include Workshop, a platform specializing in internal email creation and distribution, and Lucid Visual Collaboration Suite, which focuses on visual communication and collaboration. ClickUp also offers internal communication tools within its broader work management platform.
Is ContactMonkey legit?
Yes, ContactMonkey is a legitimate internal communications software. It integrates with Outlook and Gmail, offers email tracking, and boasts a user-friendly interface. Reviews are generally positive, highlighting ease of use and robust analytics.
How much does ContactMonkey cost?
ContactMonkey does not publicly disclose pricing information. Contact them directly for product pricing details and to determine if ContactMonkey is worth the investment for your needs.
Is ContactMonkey customer service good?
ContactMonkey's customer service is frequently praised in reviews. Users highlight the helpfulness, responsiveness, and proactive support of their dedicated representatives. They appreciate the readily available assistance for training, troubleshooting, and feature updates.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.