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Recharge description
Recharge is a subscription management software that helps businesses of all sizes manage recurring billing and subscriptions. It allows you to customize the subscription experience, gain insights into customer behavior, and integrate with other business tools. Recharge focuses on increasing customer loyalty and generating recurring revenue for your business by making subscriptions simple for both you and your customers.
Who is Recharge best for
Recharge is a subscription management platform simplifying recurring billing and subscriptions. Businesses appreciate the user-friendly interface and automated features, but some have reported difficulties with setup and Shopify syncing. It's best for small to mid-sized ecommerce companies looking to streamline their subscription services.
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Best for small to mid-sized businesses.
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Ideal for ecommerce businesses with subscription services.
Recharge features
| Supported Recharge automates recurring billing across web and mobile platforms. |
| Supported Recharge supports creating and configuring various subscription plans. |
| Supported Recharge supports creating and managing free trials for subscription plans. |
| Supported Customers can manage their subscriptions via the self-service portal. |
| Supported Recharge supports churn, LTV, and other metrics. MRR can be calculated indirectly. |
| Supported Recharge supports creating, updating, canceling, and tracking subscriptions. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Recharge reviews
We've summarised 60 Recharge reviews (Recharge TrustPilot reviews and Recharge G2 reviews) and summarised the main points below.
- User-friendly interface for managing subscriptions and customer details.
- Easy access to customer information and billing history.
- Automated recurring billing and subscription management.
- Helpful customer support, responsive and thorough.
- Good integrations with other business tools like Klaviyo.
- Difficult and confusing setup process for subscriptions and product eligibility.
- Inconsistent syncing with Shopify, causing issues with pricing, coupons, and shipping rates.
- Inadequate customer support, with slow response times and unhelpful replies.
- Limited checkout customization options, impacting user experience.
- Lack of essential features for managing digital subscriptions, including gifting and bonus discounts.
Recharge pricing
The commentary is based on 10 reviews from Recharge G2 reviews and Recharge TrustPilot reviews.
Recharge's pricing is a recurring concern. Users mention expensive plans and price increases, especially impacting small businesses. While some find it affordable, others have found yearly contracts inflexible and prone to unexpected costs. Several users suggest exploring alternative solutions due to pricing.
Users sentiment
See the Recharge pricing page.
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Recharge has a free trial.
Standard
All the subscription essentials in a tidy little no-code package. Perfect for startups, indie operations, and the subscription-curious.
Pro
Power your business with the fully-featured package behind the industry’s top brands.
Custom
This robust option for subscription enterprises comes with hands-on support and a direct connection to our subscription experts.
Recharge alternatives
HeroHunt.aiBetter for recruitment and talent acquisition. Has growing website traffic. A Recharge competitor focused on AI-powered candidate searching and automated outreach.Read more
ChargeOverBetter for users seeking a simpler user experience. Higher rated by users as a Recharge competitor. Broader industry applicability. Growing faster than Recharge.Read more
BILL AP/ARBetter for financial operations management beyond subscriptions. Focuses on SMBs in the USA. More suitable for industries like Healthcare, Manufacturing, or Professional Services.Read more
ChargebeeBetter suited for larger businesses and those with more complex billing needs. Has a wider range of industry applications. More established, exhibiting faster growth. Users praise the robust API and helpful customer support. However, some users find the new UI confusing and report limited customization options. A Recharge alternative and competitor.Read more
XeroBetter for businesses needing accounting features. More suitable for a wider range of industries. Easier to use, more reliable, and simpler to implement. Xero is a Recharge alternative and competitor.Read more
PayhawkBetter for larger companies needing expense tracking, bill payments, and accounting integrations. More suitable for a wider range of industries. Higher rated by users.Read more
Recharge FAQ
What is Recharge and what does Recharge do?
Recharge is a subscription management platform simplifying recurring billing and subscriptions for businesses. It offers automated billing, plan creation, customer self-service portals, and subscription analytics. Recharge helps businesses increase customer loyalty and recurring revenue.
How does Recharge integrate with other tools?
Recharge integrates with various business tools, including Klaviyo, to enhance marketing automation and customer engagement. It supports several e-commerce platforms and payment gateways, streamlining operations. However, some users have reported syncing issues with platforms like Shopify.
What the main competitors of Recharge?
Top Recharge competitors include Chargebee, ChargeOver, and BILL. While Recharge struggles with customer support and complex setup, Chargebee and ChargeOver are known for their robust features and streamlined billing. BILL offers a comprehensive financial platform, catering specifically to small and medium-sized businesses.
Is Recharge legit?
Recharge's legitimacy is questionable due to conflicting reviews. While some users praise its user-friendly interface and automated billing, others report difficulties with setup, Shopify syncing, and customer support. Consider these factors when evaluating if Recharge is safe and suitable for your needs.
How much does Recharge cost?
Recharge's Standard plan is $99/month, the Pro plan is $499/month, and the Custom plan has custom pricing for enterprise businesses. There's also a transaction fee of 1.25% + 19¢ per transaction. Consider whether the product pricing and features are worth it for your subscription business.
Is Recharge customer service good?
Recharge's customer service receives mixed reviews. While some users praise the helpful and responsive support team, others express frustration with slow response times and unhelpful replies. Many negative reviews mention poor support and difficulty getting issues resolved.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.