Last updated on
Company health
Ratings
ProsperStack description
ProsperStack helps subscription-based businesses keep their customers and increase revenue. It integrates with your billing system and provides a customizable cancellation flow to reduce customer churn. This means that when a customer tries to cancel, ProsperStack can automatically offer incentives, like discounts or temporary pauses, to convince them to stay. It also gathers valuable feedback on why customers cancel, helping you improve your service. ProsperStack is designed to be easy to set up and use, and it offers insights and analytics to optimize your customer retention strategies.
What companies are using ProsperStack?
Who is ProsperStack best for
ProsperStack helps subscription businesses reduce churn and boost revenue. It integrates with your billing system to offer customized cancellation flows, incentives, and feedback collection. Users appreciate the automated workflows and detailed analytics. ProsperStack is suitable for businesses of all sizes but particularly shines with medium to large companies.
-
Ideal for small, medium, and large subscription-based businesses.
-
Best for SaaS and e-commerce businesses.
ProsperStack features
| Supported ProsperStack integrates with popular CRM platforms like Salesforce, HubSpot, and Intercom. |
| Supported ProsperStack integrates with several platforms, including Slack and HubSpot. |
| Supported ProsperStack offers a customizable cancellation flow with incentives and feedback collection. |
ProsperStack pricing
The commentary is based on 2 reviews from ProsperStack G2 reviews.
ProsperStack offers a positive return on investment (ROI) within the first month, according to users. While specific pricing isn't available in reviews, the quick integration, customizable features, and churn reduction benefits suggest good value. Users highlight the platform's valuable insights into churn trends and drivers.
See the ProsperStack pricing page.
Grow
Includes customizable, branded cancellation flow, offer and deflection targeting and billing platform integrations.
Prosper
Includes all Grow features plus multiple cancellation flows, CRM/CDP integrations including Salesforce, Hubspot, Segment and more, custom segmentation and targeting and autopilot offers.
Enterprise
Includes all Prosper features plus unlimited sessions, multi-language support and guided onboarding and integration support.
ProsperStack alternatives
Google WorkspaceBetter for broader business needs, including productivity and collaboration. Suitable for various industries. Stronger user reviews and ratings. More established and widely adopted Google Workspace alternative.Read more
Chargebee RetentionMore suitable for medium and large businesses. Has publicly available user ratings. Growing faster than ProsperStack. Better for e-commerce, media & entertainment, and software companies.Read more
Qualtrics CoreXMBetter for gathering broader insights beyond churn reduction. Caters to diverse industries and business sizes. Has more momentum.Read more
JiraBetter for project and task management. Suited for broader use cases beyond subscription management. More established, with generally positive user reviews, but some find it complex.Read more
ProsperStack FAQ
What is ProsperStack and what does ProsperStack do?
ProsperStack is a customer retention platform for subscription businesses. It integrates with billing systems to offer a customizable cancellation flow, incentives, and feedback collection. This helps reduce churn and provides insights into customer behavior. ProsperStack is designed for easy setup and use.
How does ProsperStack integrate with other tools?
ProsperStack integrates with billing systems and CRM platforms like Salesforce, HubSpot, and Intercom. It also connects with other tools, including Slack, enhancing communication and workflow efficiency. These integrations allow for a streamlined customer retention process.
What the main competitors of ProsperStack?
ProsperStack's main competitors include Chargebee Retention, which offers similar churn reduction features. Other alternatives, though not direct competitors, include customer experience platforms like Qualtrics CoreXM and general business tools like Google Workspace.
Is ProsperStack legit?
ProsperStack appears legitimate, offering a valuable churn reduction service for subscription businesses. It integrates with billing systems and CRMs, providing a customizable cancellation flow with incentives to retain customers. Positive website traffic growth suggests increasing popularity.
How much does ProsperStack cost?
ProsperStack's Grow plan costs $200/month, while the Prosper plan is $750/month. The Enterprise plan has custom pricing. Extra sessions are available as a paid add-on. There's no free trial or free plan.
Is ProsperStack customer service good?
ProsperStack's customer service is consistently praised in reviews. Users highlight the team's responsiveness, helpfulness, and proactive approach to addressing issues and implementing product enhancements. Customers mention the support team's dedication to onboarding and ongoing guidance.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.