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ProPet description
ProPet is a cloud-based software designed for pet boarding and daycare businesses. It simplifies daily operations by managing client and pet information, online bookings, payments, and invoicing, all in one platform. This allows businesses to focus more on pet care and less on administrative tasks.
Who is ProPet best for
ProPet helps pet boarding and daycare businesses manage daily tasks. Streamlining client and pet information, online bookings, payments, and invoicing, ProPet allows businesses to focus on pet care. Users praise the easy online booking and client portal, but some find navigation challenging and report inaccurate reports.
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Best for small to medium-sized pet boarding and daycare businesses.
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Ideal for businesses in hospitality, retail, or related pet care industries.
ProPet features
| Supported ProPet stores vaccination records, which are a type of health record. |
| Supported ProPet supports automated email reminders for appointments and other events. |
| Supported ProPet supports online booking requests, which require approval by the business. |
| Supported ProPet supports calendar management with interactive calendars and online booking. |
| Supported Clients can access and manage their information and bookings via a dedicated portal. |
| Supported ProPet supports online payments via credit cards and other electronic methods. |
| Supported ProPet automatically generates invoices upon booking creation. |
ProPet reviews
We've summarised 106 ProPet reviews (ProPet Capterra reviews and ProPet G2 reviews) and summarised the main points below.
- Easy online booking and client portal.
- Excellent and responsive customer support.
- Saves time and reduces admin work.
- Customizable to fit different business needs.
- Regular updates and improvements.
- Difficult to navigate and use some features.
- Some reports are inaccurate.
- Lacks phone support; email support can be slow (up to 24 hours).
- Limited mobile app functionality.
- No searchable help within the software; external knowledge base is outdated.
ProPet alternatives
PetExecBetter suited for finance, consumer goods, real estate & construction, media & entertainment, or agriculture industries. Rated higher on Capterra. Users report easier navigation and better grooming features, but scheduling and reporting are less intuitive.Read more
Time To PetBetter for pet sitters and dog walkers. Has a free trial. Growing faster than ProPet. Includes GPS tracking, QuickBooks integration, and staff mobile apps.Read more
Pet ManagerBetter for managing various pet appointments. Well-suited for the hospitality and tourism industry. Positive pricing sentiment.Read more
Kennel LinkBetter for managing retail sales with its inventory management features. Also offers contract management. More positively reviewed on Capterra. Lacks a client portal.Read more
BusyPawsBetter fit for businesses of all sizes, including large enterprises. Offers vet appointment scheduling and positive user reviews on customer support and pricing. Lacks a dedicated mobile app.Read more
Easy Busy PetsBetter for generating customer reviews and attracting new clients. Also includes website building functionality. Suited for education and transportation & logistics.Read more
ProPet FAQ
What is ProPet and what does ProPet do?
ProPet is cloud-based software designed for pet boarding and daycare businesses. It streamlines operations by managing client and pet information, online bookings, payments, and invoicing, allowing businesses to prioritize pet care. Users praise its online booking and client portal, but some find navigation challenging and report inaccuracies in certain reports.
How does ProPet integrate with other tools?
ProPet integrates with various payment processors for online payments. It also offers client portal access for managing bookings and information. While it lacks direct integration with other tools, its features streamline many administrative tasks.
What the main competitors of ProPet?
Alternatives to ProPet include Time To Pet, PetExec, Pet Manager, BusyPaws, Kennel Link, and PetPocketbook. These competitors offer similar features for pet care businesses, such as online booking, client management, and payment processing.
Is ProPet legit?
Yes, ProPet is a legitimate software solution for pet boarding and daycare businesses. It's known for easy online booking, client portal access, and time-saving automation. While some users have noted navigation difficulties with certain features, many praise its customer support and customizability.
How much does ProPet cost?
I could not find pricing information for ProPet. Contact ProPet directly to discuss product pricing and determine if ProPet is worth it for your needs.
Is ProPet customer service good?
Customer reviews on ProPet's customer service are mixed. While some praise the support team's responsiveness and helpfulness, others have experienced slow response times and difficulty getting the help they need. Some users mention excellent customer service, while others report it as nonexistent.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.