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Kennel Link description
Kennel Link is a web-based software designed to simplify the management of pet boarding, daycare, and grooming businesses. It allows businesses to handle reservations, process payments, send reminders, manage contracts, track vaccinations, and generate invoices. Additionally, Kennel Link offers inventory management for retail sales and provides various reports to monitor business performance.
Who is Kennel Link best for
Kennel Link is a web-based solution for pet boarding, daycare, and grooming businesses. Users praise its ease of use and comprehensive features, including online reservations, payment processing, and inventory management. However, some users find the daycare checkout process confusing and desire more payment integrations. Perfect for small pet care businesses seeking an affordable, all-in-one management solution.
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Best for small businesses.
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Ideal for pet hospitality businesses.
Kennel Link features
| Supported Kennel Link supports scheduling and managing grooming appointments, tracking groomer schedules, and calculating commissions. |
| Supported Kennel Link supports daycare reservations, attendance tracking, and package management. |
| Supported Kennel Link stores vaccination records using its Dropbox module. |
| Supported Kennel Link offers retail inventory management with its integrated POS system, including barcode scanning. |
| Supported Kennel Link supports boarding reservations, including check-in/out, availability, and special requests. |
Kennel Link reviews
We've summarised 75 Kennel Link reviews (Kennel Link Capterra reviews and Kennel Link G2 reviews) and summarised the main points below.
- Easy to use and train new employees on.
- Excellent and responsive customer service.
- Web-based, accessible from anywhere.
- Affordable pricing.
- Handles boarding, daycare, and grooming functionalities well.
- Daycare checkout process can be confusing for new users.
- Limited integration with other payment processors.
- Lacks a dedicated training module.
- No client portal for booking.
- Software looks outdated and could benefit from a visual refresh.
Kennel Link pricing
The commentary is based on 6 reviews from Kennel Link Capterra reviews and Kennel Link G2 reviews.
Kennel Link is praised for its affordability, especially for small businesses or those starting out. Users mention it as "least expensive" and a "great value". While one user notes higher credit card processing fees and currency exchange costs, the overall sentiment points to positive value for its price.
Users sentiment
See the Kennel Link pricing page.
Kennel Link alternatives
PetExecBetter for larger enterprises. A good Kennel Link competitor with more reviews. Includes client portal and mobile app.Read more
Time To PetBetter fit for pet sitters and dog walkers. Growing faster than Kennel Link. Offers GPS tracking and QuickBooks integration. Client portal access and mobile apps available.Read more
Pet ManagerBetter for managing kennels, catteries, and pet resorts. Includes document storage, special needs recording, and various appointment scheduling. Positive pricing sentiment.Read more
ProPetBetter for document storage and automated email reminders. A good Kennel Link alternative for small or medium businesses. Not a good fit for enterprises. Geared towards boarding and daycare, not grooming.Read more
HelmBotBetter for spas and salons. Not suitable for pet businesses that also offer services like boarding, daycare, or retail.Read more
Easy Busy PetsBetter for generating customer reviews and attracting new clients. Includes website builder. Suitable for Education and Professional Services.Read more
Kennel Link FAQ
What is Kennel Link and what does Kennel Link do?
Kennel Link is web-based software streamlining pet boarding, daycare, and grooming business management. It handles reservations, payments, reminders, contracts, vaccinations, and inventory. It also generates reports to monitor business performance.
How does Kennel Link integrate with other tools?
Kennel Link integrates with Dropbox for vaccination record storage and offers an integrated POS system for retail inventory management. It lacks direct integration with other payment processors, which might be a drawback for some users. No client portal exists for online booking.
What the main competitors of Kennel Link?
Kennel Link's top competitors include Time To Pet, PetExec, Pet Manager, and ProPet. These alternatives offer similar features for managing pet boarding, daycare, and grooming businesses, including scheduling, online payments, and customer communication tools.
Is Kennel Link legit?
Kennel Link appears to be a legitimate software option for pet care businesses. User reviews on platforms like G2 and Capterra rate it highly, praising its ease of use and customer service. However, potential users should be aware of reported drawbacks such as a confusing checkout process and limited integrations.
How much does Kennel Link cost?
Unfortunately, pricing information for Kennel Link is not available. Therefore, it's difficult to determine if the product is worth the investment without knowing the cost.
Is Kennel Link customer service good?
Kennel Link's customer service is consistently praised in reviews. Users highlight the helpful, responsive, and knowledgeable support staff who readily assist with questions and problem-solving. They appreciate the personalized attention and commitment to finding solutions.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.