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Company health
HelmBot description
HelmBot is a cloud-based business management software designed specifically for wellness businesses like spas and salons. It offers a wide range of features, including online appointment scheduling, point-of-sale, staff and customer management, marketing automation, and more. HelmBot stands out for its intuitive design, industry-specific features, and dedicated customer support. The software aims to simplify administrative tasks, improve efficiency, and enhance the customer experience.
What companies are using HelmBot?
Who is HelmBot best for
HelmBot is a cloud-based software designed for wellness businesses. It offers appointment scheduling, POS, and customer management tools. Users praise its intuitive design and industry-specific features, while some mention limited customization and integrations. HelmBot helps streamline operations and enhance customer experience for small wellness businesses.
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Best for small wellness businesses (under 50 employees).
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Ideal for spas, salons, and float centers.
HelmBot features
| Supported HelmBot allows customers to book appointments based on provider availability. |
| Supported HelmBot offers a built-in point-of-sale system. |
| Supported HelmBot supports memberships, renewals, and access control. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
HelmBot reviews
- Intuitive and user-friendly design, making it easy for both staff and customers to use.
- Industry-specific features tailored for wellness businesses, especially float centers.
- Excellent and responsive customer support that is highly praised by users.
- Comprehensive features covering various aspects of business management, including online booking, POS, staff management, and marketing automation.
- Regular updates and improvements based on user feedback.
- Limited customization options for the customer-facing booking system, such as styling options and the ability to add logos and colors to automated emails.
- Inability to choose a preferred credit card processor.
- Limited integration with third-party apps and platforms.
- Mobile experience could be improved with a dedicated mobile app for better user experience.
- Some reporting features could be more robust and customizable.
HelmBot pricing
The commentary is based on 5 reviews from HelmBot Capterra reviews and HelmBot G2 reviews.
HelmBot is praised for its robust features and excellent customer support. However, reviews consistently point to its higher cost compared to competitors, especially for larger businesses or those with multiple rooms/services. Some users suggest a "light" version with a lower price point for smaller businesses.
Users sentiment
See the HelmBot pricing page.
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HelmBot has a free trial.
Smaller Operations
For example, a massage studio with 2 rooms.
Medium Operations
For example, a wellness center with yoga, acupuncture, and massage.
Larger Operations
For example, a day spa with many classes, multiple modalities, and extras like saunas, mud baths, etc.
Multi-Location
Anything from a two shop operation to a franchise with dozens of locations and growing.
HelmBot alternatives
MangomintBetter fit for larger businesses and has more momentum. A HelmBot competitor and alternative, it offers a mobile app and online booking features but lacks gift card search functionality and service color-coding. Wider industry applicability.Read more
SimplyBook.meBetter fit for businesses outside of wellness, with broader industry applicability. Grows faster than HelmBot. Offers a free plan, unlike HelmBot. SimplyBook.me is a HelmBot competitor and alternative.Read more
MioSalonBetter for retail and manufacturing businesses. More comprehensive reporting and business insights. MioSalon has broader industry applicability as a HelmBot alternative and competitor.Read more
GlossGeniusBetter fit for retail businesses. GlossGenius is growing faster and has broader industry applicability.Read more
BooksyBetter suited for larger enterprises and a wider range of industries. Growing faster than HelmBot. Booksy provides more robust marketing tools. However, note the negative user reviews regarding customer service and fake accounts. Consider Booksy as a HelmBot alternative or competitor.Read more
DaySmart SpaBetter for reporting and analytics. Caters to a slightly broader market within the spa and wellness industry, including medical spas. Keep in mind, users mention some difficulties with payment processing and higher subscription fees. A DaySmart Spa alternative or competitor would be HelmBot, which offers more customization.Read more
HelmBot FAQ
What is HelmBot and what does HelmBot do?
HelmBot is cloud-based business management software for wellness businesses like spas and salons. It offers appointment scheduling, point-of-sale, staff and customer management, and marketing automation. HelmBot is known for its intuitive design and industry-specific features.
How does HelmBot integrate with other tools?
HelmBot offers limited third-party integrations, which is a drawback for users who rely on other platforms. It lacks the ability to choose a preferred credit card processor and the customer-facing booking system has limited customization.
What the main competitors of HelmBot?
HelmBot's main competitors include SimplyBook.me, Mangomint, Booksy, MioSalon, and GlossGenius. These alternatives offer similar features like online booking, POS, and customer management, catering to wellness and beauty businesses.
Is HelmBot legit?
Yes, HelmBot is a legitimate business management software. It receives overwhelmingly positive ratings on G2 and Capterra, with users praising its intuitive design and excellent customer support. HelmBot is safe and reliable for wellness businesses seeking streamlined operations.
How much does HelmBot cost?
HelmBot's pricing is $95/month for smaller operations, $165/month for medium operations, and $275/month for larger operations. Multi-location businesses require custom pricing. All plans include full feature access and unlimited team members. Is HelmBot worth it for your business size and budget?
Is HelmBot customer service good?
HelmBot's customer service is consistently praised in reviews. Users highlight the quick response times, helpfulness of the support team, and their receptiveness to feedback and feature requests. Many users describe the customer service as "excellent," "amazing," and the "best."
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.