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Prismatic

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Company health

Employee growth
51% increase in the last year
Web traffic
47% increase in the last quarter
Financing
October 2023 - $34M

Ratings

G2
4.8/5
(172)

Prismatic description

Prismatic is a platform that helps software companies connect their product to other business applications. It allows you to build connections visually or with code, manage integrations at scale, and even lets your customers set up their own connections through a customizable marketplace. Prismatic focuses on making integration easier for software developers and customer-facing teams.


Who is Prismatic best for

Prismatic is an integration platform for B2B SaaS companies seeking to connect their product with other applications. Users praise Prismatic's ease of use and excellent customer support, available via Slack. While some users note limitations in the embedded marketplace's customization and occasional UI slowdowns, many appreciate the versatile low-code and code-native integration options. This makes Prismatic a strong choice for businesses looking to streamline their integration processes.

  • Ideal for small to enterprise-sized B2B SaaS companies.

  • Best for B2B SaaS companies needing seamless app integrations.


Prismatic features

Type in the name of the feature or in your own words tell us what you need
Supported

Prismatic offers pre-built connectors for popular applications, simplifying integrations.

Supported

Prismatic supports code-native integrations for building integrations using preferred IDEs and languages.

Supported

Prismatic offers a low-code integration designer for visually building and managing integrations.

Supported

Prismatic provides tools for integration management, including configuration, deployment, monitoring, and alerting.

Supported

Prismatic offers embedded integration designer and marketplace.

Supported

Customers can discover, configure, monitor, and troubleshoot integrations independently.

Supported

Prismatic offers pre-built and custom integrations, allowing users to connect with other applications.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather positive
+0.5

Customer Service

Strongly positive
+1

Ease of Use

Strongly positive
+0.96

Reliability and Performance

Strongly positive
+0.88

Ease of Implementation

Strongly positive
+0.92

Scalability

Strongly positive
+0.83

Prismatic reviews

We've summarised 149 Prismatic reviews (Prismatic G2 reviews) and summarised the main points below.

Pros of Prismatic
  • Excellent and responsive customer support, readily available via Slack.
  • Easy-to-use platform with a user-friendly interface for building integrations.
  • Versatile integration options, supporting both low-code and code-native approaches.
  • Comprehensive documentation and helpful video tutorials.
  • Robust features for monitoring, logging, and alerting.
Cons of Prismatic
  • Limited customization options for the embedded marketplace.
  • The execution log history can be tricky to navigate.
  • Lack of easy search functionality within individual execution log results.
  • Limited built-in integrations, requiring custom component development for some use cases.
  • Occasional UI slowness, especially with complex workflows.

Prismatic pricing

The commentary is based on 8 reviews from Prismatic G2 reviews.

Prismatic's pricing is generally considered worthwhile given its value, though not inexpensive. Its clear per-customer cost structure is appreciated by users. Some would like to see more transparent pricing options available.

Users sentiment

Rather positive
+0.5

See the Prismatic pricing page.


Prismatic alternatives

  • Logo of Cyclr
    Cyclr
    Has more pre-built connectors and strong customer support. A better Prismatic alternative for those prioritizing ease of use and a wide range of integrations. Cyclr is growing faster in terms of web traffic.
    Read more
  • Logo of Paragon
    Paragon
    Has broader cloud platform integrations, including AWS, GCP, and Azure. G2 rates Paragon 4.7/5, and users praise its ease of use and pre-built integrations. However, some users mention limited UI customization and occasional bugs. Paragon is growing faster than Prismatic.
    Read more
  • Logo of Boomi
    Boomi
    Better fit for organizations with broader integration needs beyond embedded iPaaS. Caters to a wider range of industries and company sizes. Has more established market presence and brand recognition as a Prismatic competitor and Boomi alternative.
    Read more
  • Logo of Workato
    Workato
    Better fit for companies with cross-departmental integration needs. Has broader industry coverage. Growing faster than Prismatic. More pre-built connectors to popular applications.
    Read more
  • Logo of Tray.io
    Tray.io
    Tray.io has broader appeal and is growing faster. It offers a more user-friendly experience but can be complex for some integrations. Customer support experiences are mixed, and pricing is considered high. It's a better fit for marketing automation.
    Read more
  • Logo of Zapier
    Zapier
    Better for non-developers and offers more pre-built integrations. Wider industry applicability but has slower momentum. Some users report buggy integrations and unclear error messages. A good Zapier alternative.
    Read more

Prismatic FAQ

  • What is Prismatic and what does Prismatic do?

    Prismatic is an embedded integration platform (embedded iPaaS) for B2B SaaS companies. It enables connecting applications visually or with code, managing integrations at scale, and empowering customers to set up connections via a customizable marketplace. It simplifies integration for developers and customer-facing teams.

  • How does Prismatic integrate with other tools?

    Prismatic integrates with other tools using pre-built connectors, a code-native integrations SDK, and a low-code integration designer. It offers an embedded integration marketplace enabling customer self-service integrations. This allows for connecting with various applications and managing integrations at scale.

  • What the main competitors of Prismatic?

    Top Prismatic competitors include Cyclr, Hotglue, and Klamp. These alternatives offer similar integration capabilities, catering to businesses seeking streamlined workflows and enhanced connectivity between applications. While each platform offers unique features, they all address the growing demand for simplified integration solutions.

  • Is Prismatic legit?

    Yes, Prismatic is a legitimate embedded iPaaS platform. It's known for its ease of use, responsive customer support, and versatile integration options. Users appreciate the comprehensive documentation and robust features, indicating its safety and reliability as an integration solution.

  • How much does Prismatic cost?

    I couldn't find pricing details for Prismatic. For the most current information on product pricing and whether Prismatic is worth the investment, visit the vendor's website.

  • Is Prismatic customer service good?

    Prismatic's customer service is consistently praised in reviews. Users highlight the team's responsiveness, helpfulness, and expertise, particularly through their Slack channel. They are lauded for quickly addressing bugs, prioritizing feature requests, and providing excellent support throughout the integration process.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.