Logo of Tray.io

Tray.io

Website LinkedIn Twitter

Last updated on

Company health

Employee growth
9% decrease in the last year
Web traffic
29% decrease in the last quarter
Financing
June 2022 - $149M

Ratings

G2
4.5/5
(154)

Tray.io description

Tray.io is a platform that helps businesses connect different software applications and automate tasks. It uses a visual, drag-and-drop interface that makes it easy for users to build workflows, even without coding experience. Tray.io focuses on speed and flexibility, allowing you to integrate various software tools and automate processes like data syncing and report generation. This helps your team avoid repetitive manual work and improve efficiency. Tray.io prioritizes data security and offers features for managing and monitoring data flow between your applications.


Who is Tray.io best for

Tray.io is a flexible, visual, drag-and-drop platform for connecting apps and automating tasks. Praised for its customization and extensive connector library, it empowers businesses to streamline workflows, although some integrations may be complex. Ideal for medium to large businesses in marketing, software, IT, or telecommunications seeking robust automation, but note the potentially high cost.

  • Best for medium to large businesses.

  • Ideal for marketing, software, IT, or telecommunications.


Tray.io features

Supported

Tray.io offers a visual drag-and-drop workflow designer for custom workflows.

Supported

Tray.io integrates with various AWS services like S3, SQS, and Lambda.

Supported

Tray.io integrates with Azure via generic connectors and supports Azure Active Directory.

Supported

Tray.io allows creating automated workflows, from simple to complex multi-step operations.

Supported

Tray.io supports ERP integration, including SAP, via custom-built connectors.

Supported

Tray.io integrates with various data sources, including ERP, CRM, legacy systems, databases, and data warehouses.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
-0.2

Customer Service

Neutral
-0.2

Ease of Use

Strongly positive
+0.85

Reliability and Performance

Rather positive
+0.43

Ease of Implementation

Neutral
+0.17

Tray.io reviews

We've summarised 154 Tray.io reviews (Tray.io G2 reviews) and summarised the main points below.

Pros of Tray.io
  • Highly flexible and customizable workflows.
  • Visual interface aids in process visualization and understanding.
  • Extensive connector library and easy API integration.
  • Excellent and responsive support team (specific individuals often praised).
  • Reliable automation platform for critical processes.
Cons of Tray.io
  • Some integrations can be complex and non-intuitive, requiring in-depth knowledge.
  • High pricing, especially for SMEs and single users.
  • Limited pre-built tools for common business scenarios.
  • Occasional bugs and UI/performance lags, especially with large workflows.
  • Customer support response times can be slow and inconsistent.

Tray.io pricing

The commentary is based on 15 reviews from Tray.io G2 reviews.

Tray.io offers usage-based pricing with unlimited workflows. The pricing calculation involves a base plan cost, usage-based task fees, and optional add-ons. More details on pricing are available upon request.

Users sentiment

Strongly negative
-1

See the Tray.io pricing page.

  • Tray.io has a free trial.

Pro
Custom

Best for a specific mission critical use case within a team. Includes 250k starter task credits, 3 workspaces, and 7-day log retention.

Team
Custom

Best for multiple use cases within a department. Includes 500k starter task credits, 20 workspaces, and all add-ons available.

Enterprise
Custom

Best for multiple departments and customer and partner integrations. Includes 750k starter task credits, all add-ons included, and access to the Embedded Bundle.

Embedded Bundle
Custom

Best for companies looking to create turn-key integrations for their end users and partner ecosystems. Includes Configuration Wizard, Solution instances, Custom JS, and API Suite. Requires the Enterprise package.


Tray.io alternatives

  • Logo of Azure Logic Apps
    Azure Logic Apps
    Automates workflows between apps, simplifying integrations effortlessly.
    Read more
  • Logo of Prismatic
    Prismatic
    Easily build and manage integrations, empowering customer connections.
    Read more
  • Logo of Apideck Ecosystem
    Apideck Ecosystem
    Connect your app to thousands of services, effortlessly.
    Read more
  • Logo of Apideck Unify
    Apideck Unify
    Connect to any app through one API. Build integrations faster.
    Read more
  • Logo of webMethods.io Integration
    webMethods.io Integration
    Connect any app, automate anything, simplify integration.
    Read more
  • Logo of Workload
    Workload
    Connect apps, automate tasks, streamline workflows, boost productivity.
    Read more

Tray.io FAQ

  • What is Tray.io and what does Tray.io do?

    Tray.io is an integration and automation platform offering a visual, drag-and-drop interface for connecting apps and automating workflows. It enables businesses to streamline processes, improve efficiency, and boost productivity by eliminating manual tasks. Tray.io is highly customizable but can be complex and expensive.

  • How does Tray.io integrate with other tools?

    Tray.io integrates with various tools through a visual, drag-and-drop interface and a wide connector library. It supports popular platforms like AWS, Azure, ERP systems, and various data sources enabling seamless data integration and workflow automation. This extensive integration capability is a key feature praised by users.

  • What the main competitors of Tray.io?

    Top alternatives to Tray.io include Jitterbit Harmony, Workato, and Zoho Flow. These platforms offer similar integration and automation capabilities, often with a focus on user-friendly interfaces and pre-built connectors. Other competitors, like Boomi, offer broader integration and data management solutions.

  • Is Tray.io legit?

    Tray.io is a legitimate iPaaS platform. User reviews praise its flexibility and extensive integrations, indicating its safety and reliability for automating business processes. However, potential users should be aware of the potentially complex integrations and pricing.

  • How much does Tray.io cost?

    Tray.io doesn't publicly disclose its pricing. For detailed product pricing information, it is recommended to contact their sales team directly.

  • Is Tray.io customer service good?

    Tray.io's customer service receives mixed reviews. While many users praise the helpfulness and responsiveness of the support team, particularly via Slack and during onboarding, others have experienced slow response times and inconsistent support quality, especially post-trial. Some users also mention difficulty reaching support via email.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

NEW: Introducing Gralio Screen Buddy

An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.

For Individuals
Streamline your daily tasks, get helpful AI tips, and find the right tools for your workflow.
For Businesses
See how your team really works, uncover automation opportunities, and get software recommendations tailored to your processes.