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Tray.io description
Tray.io is a platform that helps businesses connect different software applications and automate tasks. It uses a visual, drag-and-drop interface that makes it easy for users to build workflows, even without coding experience. Tray.io focuses on speed and flexibility, allowing you to integrate various software tools and automate processes like data syncing and report generation. This helps your team avoid repetitive manual work and improve efficiency. Tray.io prioritizes data security and offers features for managing and monitoring data flow between your applications.
Who is Tray.io best for
Tray.io is a flexible, visual, drag-and-drop platform for connecting apps and automating tasks. Praised for its customization and extensive connector library, it empowers businesses to streamline workflows, although some integrations may be complex. Ideal for medium to large businesses in marketing, software, IT, or telecommunications seeking robust automation, but note the potentially high cost.
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Best for medium to large businesses.
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Ideal for marketing, software, IT, or telecommunications.
Tray.io features
| Supported Tray.io offers a visual drag-and-drop workflow designer for custom workflows. |
| Supported Tray.io integrates with various AWS services like S3, SQS, and Lambda. |
| Supported Tray.io integrates with Azure via generic connectors and supports Azure Active Directory. |
| Supported Tray.io allows creating automated workflows, from simple to complex multi-step operations. |
| Supported Tray.io supports ERP integration, including SAP, via custom-built connectors. |
| Supported Tray.io integrates with various data sources, including ERP, CRM, legacy systems, databases, and data warehouses. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Tray.io reviews
We've summarised 154 Tray.io reviews (Tray.io G2 reviews) and summarised the main points below.
- Highly flexible and customizable workflows.
- Visual interface aids in process visualization and understanding.
- Extensive connector library and easy API integration.
- Excellent and responsive support team (specific individuals often praised).
- Reliable automation platform for critical processes.
- Some integrations can be complex and non-intuitive, requiring in-depth knowledge.
- High pricing, especially for SMEs and single users.
- Limited pre-built tools for common business scenarios.
- Occasional bugs and UI/performance lags, especially with large workflows.
- Customer support response times can be slow and inconsistent.
Tray.io pricing
The commentary is based on 15 reviews from Tray.io G2 reviews.
Tray.io's pricing is generally considered high, especially for small and medium-sized businesses and single users. While some reviewers find the pricing reasonable, others feel it's overpriced compared to alternatives, with a usage-based model and evolving pricing structure.
Users sentiment
Tray.io alternatives
CyclrBetter for larger enterprises. Offers a wider range of pre-built connectors and more customization options. A strong Tray.io competitor for embedded iPaaS solutions.Read more
PrismaticBetter for software developers and customer-facing teams at B2B SaaS companies. Has predominantly positive reviews and ratings. Offers low-code and code-native integration options. Is growing faster. Users praise customer support responsiveness and ease of use.Read more
Make (formerly Integromat)Better for retail, education, real estate, IT, energy, marketing, professional services, and automotive industries. Has more momentum in terms of website traffic growth. A Tray.io competitor known for flexibility and ease of use.Read more
Zoho FlowBetter for smaller businesses and individuals. Has a simpler interface, making it easier to use. Growing faster than Tray.io, demonstrating strong momentum. Offers tighter integration with Zoho applications. More affordable.Read more
Jitterbit HarmonyBetter suited for companies with wider industry applicability across mid-sized businesses. More pre-built connectors available. A Tray.io competitor and alternative, Jitterbit may be easier to implement for non-technical users.Read more
WorkatoBetter suited for a wider range of industries and has more momentum. A Tray.io competitor and alternative, it's easier for non-technical users, but its connector SDK documentation could be improved.Read more
Tray.io FAQ
What is Tray.io and what does Tray.io do?
Tray.io is an integration and automation platform offering a visual, drag-and-drop interface for connecting apps and automating workflows. It enables businesses to streamline processes, improve efficiency, and boost productivity by eliminating manual tasks. Tray.io is highly customizable but can be complex and expensive.
How does Tray.io integrate with other tools?
Tray.io integrates with various tools through a visual, drag-and-drop interface and a wide connector library. It supports popular platforms like AWS, Azure, ERP systems, and various data sources enabling seamless data integration and workflow automation. This extensive integration capability is a key feature praised by users.
What the main competitors of Tray.io?
Top alternatives to Tray.io include Jitterbit Harmony, Workato, and Zoho Flow. These platforms offer similar integration and automation capabilities, often with a focus on user-friendly interfaces and pre-built connectors. Other competitors, like Boomi, offer broader integration and data management solutions.
Is Tray.io legit?
Tray.io is a legitimate iPaaS platform. User reviews praise its flexibility and extensive integrations, indicating its safety and reliability for automating business processes. However, potential users should be aware of the potentially complex integrations and pricing.
How much does Tray.io cost?
Tray.io doesn't publicly disclose its pricing. For detailed product pricing information, it is recommended to contact their sales team directly.
Is Tray.io customer service good?
Tray.io's customer service receives mixed reviews. While many users praise the helpfulness and responsiveness of the support team, particularly via Slack and during onboarding, others have experienced slow response times and inconsistent support quality, especially post-trial. Some users also mention difficulty reaching support via email.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.