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PortalGuard description
PortalGuard is a cloud-based security software that helps businesses manage employee access to company systems and applications. It offers various features like multi-factor authentication (requiring multiple forms of verification to access an account), single sign-on (allowing access to multiple applications with one login), and self-service password reset. Used by businesses for over 20 years, it aims to simplify user access while improving security and reducing IT overhead.
Who is PortalGuard best for
PortalGuard offers robust access management and security features like MFA, SSO, and self-service password reset. Users praise its excellent customer support and flexible authentication options, while some note difficulties with UI customization and initial SSO setup complexity. Ideal for enterprise-level organizations prioritizing secure access control.
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Best for enterprise companies.
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Suitable for various industries, especially those focused on security like education, government, and healthcare.
PortalGuard features
| Supported PortalGuard supports Single Sign-On (SSO) for various applications using open standards like SAML and OAuth. |
| Supported PortalGuard prioritizes identity and context with adaptive authentication and identity governance. |
| Supported PortalGuard supports hardware token authentication, including YubiKey, FIDO U2F, FIDO2, and RSA SecurID. |
| Supported PortalGuard supports MFA with various methods like biometrics, OTP, and push notifications. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
PortalGuard reviews
We've summarised 53 PortalGuard reviews (PortalGuard G2 reviews) and summarised the main points below.
- Excellent and responsive customer support, consistently praised.
- Flexible and highly customizable authentication options, including various MFA methods.
- Reliable self-service password reset functionality reduces helpdesk workload.
- Seamless SSO integration with diverse applications and systems, including IBM Notes and Domino.
- Cost-effective solution compared to competitors, offering good value for its features.
- Difficult UI customization: Requires manual code editing for branding and layout changes.
- Password changes through the helpdesk may not sync across all connected Active Directories.
- Initial SSO setup can be complex and time-consuming.
- Limited control and documentation for the cloud-based version compared to on-premise.
- SMS functionality requires a separate, costly third-party integration.
PortalGuard pricing
The commentary is based on 9 reviews from PortalGuard G2 reviews.
PortalGuard is considered a cost-effective solution, especially compared to competitors, offering excellent value for its features. While some users mention added costs for SMS services and the existence of less expensive alternatives, many highlight its affordability and substantial ROI.
Users sentiment
PortalGuard alternatives
CyberArk Workforce IdentityBetter for mid-sized companies in various sectors, including healthcare, retail, education, and IT. Has stronger security features and more integrations. CyberArk Workforce Identity is growing faster than PortalGuard. Users appreciate its streamlined user management.Read more
JumpCloudBetter for mid-sized companies with diverse IT environments. Has broader industry applicability. Is growing faster. Higher ratings on Glassdoor. Provides robust security features, excellent customer support, and facilitates remote work.Read more
OktaBetter for larger enterprises. More suitable for companies across various industries, especially software, IT, and telecommunications. Known for its user-friendly interface and robust security. However, it is more expensive and has some limitations with its mobile app and SDK support.Read more
Auth0 by OktaBetter for software companies and e-commerce. Easier to implement, but more difficult to use with negative customer service reviews. Offers social login. A PortalGuard competitor and alternative.Read more
IT GlueBetter for IT documentation and knowledge management. More suitable for IT professionals and MSPs. Negative pricing sentiment.Read more
IBM Security VerifyBetter fit for medium and large businesses, especially in finance, education, government, and IT. Growing faster than PortalGuard. Offers passwordless login.Read more
PortalGuard FAQ
What is PortalGuard and what does PortalGuard do?
PortalGuard is a cloud-based security software simplifying user access management. It offers multi-factor authentication, single sign-on, and self-service password reset, enhancing security and reducing IT overhead for businesses, especially in education, government, and healthcare.
How does PortalGuard integrate with other tools?
PortalGuard integrates with various applications using open standards like SAML and OAuth, enabling single sign-on (SSO). It also supports hardware token authentication methods such as YubiKey, FIDO U2F, FIDO2, and RSA SecurID. This allows for flexible and secure access management across different systems.
What the main competitors of PortalGuard?
Top alternatives to PortalGuard include JumpCloud, CyberArk Workforce Identity, and IBM Security Verify. These competitors offer similar features such as single sign-on, multi-factor authentication, and streamlined user access management. Other options like Keeper, Stytch, and Rippling provide related security and access management capabilities.
Is PortalGuard legit?
PortalGuard is a legitimate cloud-based security software used by businesses for over 20 years. It offers multi-factor authentication, single sign-on, and self-service password reset, enhancing security and simplifying user access. Positive reviews highlight excellent customer support and flexible authentication options.
How much does PortalGuard cost?
PortalGuard pricing is not publicly available. Contact PortalGuard directly to obtain a quote and determine if its features are worth the investment for your specific needs.
Is PortalGuard customer service good?
PortalGuard customer support receives positive feedback, described as "excellent," "responsive," and "helpful." Users particularly appreciate the support team's knowledge and willingness to assist with various issues, including complex configurations and troubleshooting. While some initial setup challenges were noted, support staff availability helped resolve these issues effectively.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.