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PIMworks description
PIMworks is a software platform designed for online retailers wanting to improve the way they manage their product information. It helps businesses store, organize, and deliver accurate product details, including descriptions and images, across different sales channels like websites and online marketplaces. PIMworks aims to streamline product information management, ensuring consistency across all platforms, and helping businesses reach a wider audience. It offers features such as data enrichment, workflow management, and integrations with popular ecommerce platforms.
Who is PIMworks best for
PIMworks is a product information management (PIM) platform designed for small to medium-sized e-commerce businesses looking to scale. Users love its centralized platform, efficient bulk import/export features, and excellent customer support. However, some users have reported slow loading times and a challenging implementation process. PIMworks offers a free trial and three pricing tiers, starting at $699/month.
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Best for small to medium-sized businesses.
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Ideal for e-commerce businesses.
PIMworks features
| Supported PIMworks offers a central repository for managing product data, ensuring a single source of truth. |
| Supported PIMworks supports multi-channel publishing and syndication. |
| Supported PIMworks allows managing product descriptions, specifications, and other textual content. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Reliability and Performance
PIMworks reviews
We've summarised 59 PIMworks reviews (PIMworks G2 reviews) and summarised the main points below.
- Excellent and responsive customer support.
- Simplified tools for managing product information.
- Bulk import/export and syndication features are efficient.
- Centralized platform for managing product catalogs, vendors, and digital assets.
- Customizable to specific business needs.
- Slow loading times, especially with multiple modules or screens open.
- Implementation process can be lengthy and challenging.
- Limited integrations with platforms like WooCommerce.
- API error logs lack detail, making debugging difficult.
- Some bugs affect performance and product creation, particularly with Magento API connection.
PIMworks pricing
The commentary is based on 5 reviews from PIMworks G2 reviews.
PIMworks's pricing is considered cost-effective and a good investment, especially for multi-channel selling. One reviewer explicitly mentioned PIMworks is "cheap" compared to other product information management (PIM) solutions. Users appreciate the unlimited storage and customization options included in the pricing.
See the PIMworks pricing page.
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PIMworks has a free plan.
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PIMworks has a free trial.
Standard
Grow your e-commerce business with native integrations and rich product catalogs.
Professional
Scale fast with priority support, quick onboarding, and all premium features.
Enterprise
We offer customized pricing plans tailored to your specific requirements.
PIMworks alternatives
SalsifyBetter for retail and consumer goods. A PIMworks competitor and alternative, focusing on Product Experience Management (PXM).Read more
AprimoBetter for enterprise companies needing a centralized marketing platform. Focuses on content creation, automation, and digital asset management. Higher average user rating, but PIMworks is growing faster. Aprimo PIMworks alternative, competitor.Read more
CatsyBetter for larger enterprises. Combines digital asset management with product information management. Higher rated by users.Read more
QuickBooks OnlineBetter for basic accounting and financial reporting. A PIMworks alternative geared towards small to medium businesses needing financial management tools. User-friendly for basic accounting, but some users find the bank connections unreliable and customer support slow.Read more
IntelligenceBankBetter for marketing teams needing brand asset management. Higher rated by users. More focused on brand management and marketing operations.Read more
ProductsupBetter fit for enterprise businesses. Has declining momentum based on employee growth.Read more
PIMworks FAQ
What is PIMworks and what does PIMworks do?
PIMworks is a product information management (PIM) platform for online retailers. It provides a central hub to store, organize, and distribute product data across various sales channels. PIMworks streamlines product information management, ensuring consistency and helping businesses scale. It features data enrichment, workflow management, and ecommerce platform integrations.
How does PIMworks integrate with other tools?
PIMworks integrates with popular eCommerce platforms and offers features for data enrichment and workflow management. However, some users have reported limited integrations and API issues requiring improved error logging.
What the main competitors of PIMworks?
Top alternatives to PIMworks include Salsify, Ergonode PIM, and Shopify. Salsify offers robust product experience management, while Ergonode provides streamlined product information management. Shopify focuses on ecommerce platform functionality with integrated PIM features.
Is PIMworks legit?
Yes, PIMworks is a legitimate software platform. It's known for its excellent customer support and efficient tools for managing product information, especially valuable for ecommerce businesses. However, some users have reported slow loading times and a complex implementation process. Consider these factors when evaluating if PIMworks is safe and suitable for your specific needs.
How much does PIMworks cost?
PIMworks product pricing includes a free trial and a free plan. Paid plans start at $699/month for Standard, $1399/month for Professional, and custom pricing for Enterprise. Contact PIMworks for Enterprise pricing details. Is PIMworks worth it? The pricing tiers offer various features to accommodate growing businesses.
Is PIMworks customer service good?
PIMworks generally receives positive feedback for its customer support. Users mention helpful and responsive support staff, particularly during implementation. However, some have experienced difficulties with communication and the onboarding process. While most appreciate the support, it's not universally praised.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.