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Salsify description
Salsify is a software platform designed to help brands and retailers manage and improve their online product information. It offers tools for organizing, optimizing, and distributing product content across different online channels. Salsify aims to streamline how businesses get their product information in front of customers, ultimately aiming to increase sales. Their focus is on providing a comprehensive solution for "Product Experience Management" (PXM) for various company sizes and industries. They stand out by offering a combination of product information management (PIM), digital asset management (DAM), and online marketplace integration capabilities.
Who is Salsify best for
Salsify is a product experience management (PXM) platform that helps brands and retailers manage and optimize their product information across different online channels. Users love its comprehensive content management and user-friendly interface. However, some find the setup complex and the cost high. Salsify is best for enterprise businesses in retail and consumer goods looking to streamline their ecommerce operations.
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Best fit for enterprise companies.
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Ideal for retail and consumer goods companies.
Salsify features
| Supported Salsify allows users to create and manage digital product catalogs. |
| Supported Salsify supports customer review management through its Review Insights feature. |
| Supported Salsify supports bulk product uploads using Excel files and API requests. |
| Supported Salsify offers a RESTful API for integration with other systems. |
| Supported Salsify offers product information management tools, including management of descriptions, specifications, and images. |
| Supported Salsify enables product data syndication to various retail endpoints. |
Salsify reviews
We've summarised 41 Salsify reviews (Salsify GetApp reviews, Salsify Capterra reviews and Salsify G2 reviews) and summarised the main points below.
- Excellent for digital asset management (DAM).
- Comprehensive solution for content management across multiple channels.
- User-friendly interface and easy to train new users.
- Powerful and customizable with limitless options.
- Great customer support for training and onboarding.
- Difficult setup and requires extensive training.
- Limited export options and views can be challenging.
- High cost, especially with additional features and users.
- Occasional bugs and UI glitches like screen reloading.
- Slow search functionality and navigation lag.
Salsify alternatives
OneTimePIMBetter for small to medium businesses focused on e-commerce. Easier to learn and use due to the spreadsheet-style interface. Stronger customer support.Read more
PIMworksMore focused on small to medium sized businesses in ecommerce. Has a more user-friendly interface, but suffers from slower loading times and a more challenging implementation process. Is growing faster than Salsify. Offers cheaper pricing plans.Read more
ZippinBetter for brick and mortar retail stores with high traffic. Focuses on checkout-free technology using AI and sensors.Read more
CatsyBetter for enterprise companies. Combines PIM and DAM. Easier to use and implement. More positively reviewed.Read more
TeamcenterBetter for product lifecycle management, especially in manufacturing, automotive, and aerospace. More complex and geared towards larger enterprises. A Salsify alternative or competitor.Read more
1WorldSyncMore focused on consumer goods, retail, and foodservice. Negative pricing sentiment. Customer support is well-regarded, but the platform can be difficult to use and navigate. System slowdowns and unclear error messages are common complaints.Read more
Salsify FAQ
What is Salsify and what does Salsify do?
Salsify is a product experience management (PXM) platform that helps brands and retailers optimize and distribute product content across various channels. It offers tools for product information management (PIM), digital asset management (DAM), and marketplace integrations, enabling streamlined ecommerce operations and improved online presence. Users praise its comprehensive features and user-friendly interface but note setup complexity and cost.
How does Salsify integrate with other tools?
Salsify offers a RESTful API for seamless integration with other systems. It also supports integrations with various retail endpoints for product syndication, enabling efficient product information management across multiple channels.
What the main competitors of Salsify?
Alternatives to Salsify include PIMworks, Image Relay, Ergonode PIM, and 1WorldSync. These competitors offer similar product information management (PIM) and digital asset management (DAM) capabilities, catering to businesses seeking streamlined product content management and improved ecommerce operations.
Is Salsify legit?
Yes, Salsify is a legitimate product experience management (PXM) software. It's known for its robust features like digital asset management and product information management. However, some users find the setup complex and the cost high. So it is safe, but consider if it is a good fit for your needs.
How much does Salsify cost?
Salsify does not publicly disclose pricing information. Contact their sales team for a custom quote based on your specific product information management needs.
Is Salsify customer service good?
Salsify's customer service receives mixed reviews. While some praise the excellent support for training and onboarding, others describe a disappointing post-sale experience with slow response times and high costs for interventions. Some users mention quick help and implementations.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.