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PaySimple description
PaySimple is a payment processing solution designed for service-based businesses. It allows you to accept payments online, through mobile devices, and at point of sale. PaySimple also provides tools for recurring billing, customer management, and financial reporting. They emphasize personalized customer support and offer integration options for other software.
Who is PaySimple best for
PaySimple offers a simple, user-friendly platform ideal for service-based businesses looking to manage recurring billing, client payments, and financial reporting. Users praise the recurring billing feature and ease of client setup but note some difficulties with accounting software integration and interface complexities beyond basic transactions. Consider PaySimple if you prioritize simplified payment processing and excellent customer service, but be mindful of potential integration challenges and limited customization options.
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Ideal for small, medium, and enterprise businesses seeking streamlined payment solutions.
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A good fit for businesses across various sectors, including Healthcare, Finance, Retail, and more.
PaySimple features
| Supported PaySimple allows generating and tracking invoices and receiving payments. |
| Supported PaySimple supports customer reporting and analytics with customizable reports and real-time data. |
| Supported PaySimple integrates with QuickBooks Online for automated financial management. |
| Supported PaySimple allows tracking invoice status, including views and payments. |
PaySimple reviews
We've summarised 352 PaySimple reviews (PaySimple Software Advice reviews, PaySimple GetApp reviews, PaySimple Capterra reviews and PaySimple G2 reviews) and summarised the main points below.
- Recurring billing feature is highly praised for automation.
- Ease of setting up new clients and processing payments.
- Positive customer service experiences mentioned frequently.
- Mobile app enables payment processing from anywhere.
- Simple and user-friendly interface for basic transactions.
- Difficult to integrate with accounting software.
- Confusing user interface for tasks beyond initial setup.
- Limited customization options for invoices and receipts.
- Long delays (4-7 days) for ACH payments to clear.
- Unexpected charges and hidden fees for features like online stores.
PaySimple alternatives
BILL AP/ARBetter for financial management overall. Geared towards slightly larger businesses and has more momentum. More useful features for accounts payable, expense management, and budgeting.Read more
Braintree DirectBetter for growing businesses with a strong focus on online payments. Has significantly more momentum than PaySimple. More focused on e-commerce and software businesses. Note that users report significantly worse customer support and issues with funds being held. A PaySimple alternative and competitor.Read more
TipaltiBetter for larger businesses needing global payment and AP automation. Has stronger momentum but some users report inconsistent customer support.Read more
Square PaymentsBetter suited for in-person payments and broader business needs. More versatile payment options and easier implementation. Has significantly more momentum. Higher rated by users.Read more
SAP ConcurBetter for enterprise companies. More focused on travel and expense management. Has faster website traffic growth but slower employee growth. Negative pricing sentiment.Read more
MelioBetter for accounts payable automation and vendor payments. Offers free ACH transfers, though they may be slow. Has strong QuickBooks integration but limited other integrations. Caters to small and midsize businesses. Is growing faster.Read more
PaySimple FAQ
What is PaySimple and what does PaySimple do?
PaySimple is a payment processing solution for service-based businesses. It enables online, mobile, and point-of-sale payments, recurring billing, customer management, and financial reporting. They offer personalized customer support and integrations with other software.
How does PaySimple integrate with other tools?
PaySimple integrates with various tools, including accounting software, though some users have reported difficulties with these integrations. It also offers a mobile app for payment processing on the go. They emphasize personalized customer support to assist with integration and other needs.
What the main competitors of PaySimple?
Alternatives to PaySimple include Square, Braintree, and Stripe for payment processing. For businesses focused on recurring billing, alternatives like Chargify and Recurly are also available. If you need broader financial management tools, consider Bill.com or Zoho Subscriptions.
Is PaySimple legit?
Yes, PaySimple is a legitimate payment processing solution. It's known for its recurring billing features and user-friendly interface, though some users find the interface confusing for more complex tasks. With positive reviews on G2 and Capterra, PaySimple is a safe and reliable choice for service-based businesses.
How much does PaySimple cost?
I couldn't find pricing details for PaySimple. Contact PaySimple directly for product pricing and to determine if it's worth the investment for your business needs.
Is PaySimple customer service good?
PaySimple's customer service receives mixed reviews. While many users praise the helpful and responsive support team, others report difficulty reaching representatives and obtaining timely resolutions. Some long-term users note a decline in service quality.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.