Logo of Melio

Melio

Last updated on

Company health

Employee growth
4% decrease in the last year
Web traffic
14% decrease in the last quarter
Financing
October 2021 - $504M

Reviews

G2
4.5/5
(195)
Capterra
4.2/5
(374)
Glassdoor
3.9/5
(120)

Melio description

Melio is a business payment platform designed for small to midsize companies. It allows businesses to pay vendors and suppliers electronically, even if those vendors only accept paper checks. It offers multiple payment options including bank transfers, debit cards, and credit cards. The platform integrates with popular accounting software like QuickBooks, automating payment reconciliation and syncing vendor data. Melio also offers features to manage cash flow, schedule payments, and collaborate with team members.


Gralio opinion about Melio

If you need to pay vendors but want to use a credit card to manage cash flow or earn points, Melio makes it possible — even if the vendor only accepts bank transfers. Accountants also like it because it helps them manage payments for multiple clients. It works best for businesses with 1 to 50 employees and supports payments in the U.S. or internationally. Simple, clear, and useful.


Who is Melio best for

Melio is the go-to solution for small and midsize businesses (SMBs) seeking a user-friendly and affordable platform to manage their bills and payments. Users praise Melio for its simple interface and seamless integration with popular accounting software like QuickBooks.

  • Melio is a great option for small to midsize businesses seeking streamlined payment solutions.

  • Melio caters to a wide range of industries, including Healthcare, Finance, E-commerce, Retail, and more.


Melio features

Type in the name of the feature or in your own words tell us what you need
Supported

Melio allows receiving online payments directly from invoices via a pay button.

Supported

Melio integrates with QuickBooks Online and QuickBooks Desktop.

Supported

Melio supports payments to vendors via domestic and international wire transfers.

Supported

Melio supports payments in multiple currencies, including EUR, GBP, and CAD.

Supported

Melio allows scheduling payments up to 90 days in advance.

Supported

Melio prints and sends checks on behalf of the user.

Supported

Melio allows businesses to pay vendors using ACH bank transfers.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather positive
+0.36

Customer Service

Neutral
-0.04

Ease of Use

Strongly positive
+0.84

Reliability and Performance

Neutral
+0.01

Ease of Implementation

Neutral
+0.07

Scalability

Neutral
-0.07

Melio reviews

We've summarised 569 Melio reviews (Melio GetApp reviews, Melio Software Advice reviews, Melio Capterra reviews and Melio G2 reviews) and summarised the main points below.

Pros of Melio
  • User-friendly platform with a simple interface.
  • Free for basic ACH payments.
  • Offers multiple payment options: bank transfers, debit cards, and credit cards.
  • Integrates with QuickBooks Online, automating payment reconciliation.
Cons of Melio
  • ACH payments can be slow, taking up to a full week.
  • New pricing plan is not valuable to small businesses.
  • Some clients find the check turnaround time of 5-7 days to be too slow.
  • Integration with QuickBooks Online can be inaccurate at times, with syncing issues and ghost bills.

Melio pricing

The commentary is based on 151 reviews from Melio Capterra reviews, Melio G2 reviews and Melio GetApp reviews.

Melio offers competitive pricing options for small businesses, with many users praising its free ACH transfers and lack of monthly subscription fees. However, some users note that processing times for free ACH transfers can be slow, and additional fees for expedited payments or check payments can accrue.

Users sentiment

Rather positive
+0.68

See the Melio pricing page.

  • Melio has a free plan.

  • Melio has a free trial.

Go

$0/mo

The Go Plan offers simple bill pay features, allowing users to enjoy simplified workflows, automated payments, and pay any way they want.

Core

$21.25/mo

The Core Plan provides enhanced efficiency with automated workflows and syncs with QuickBooks Online & Xero.

Boost

$46.75/mo

The Boost Plan offers premium features such as priority support, faster payment options, and automated multi-step approval workflows.


Melio alternatives

  • Logo of BILL AP/AR

    BILL AP/AR

    Better fit for companies operating in Finance, Banking & Insurance and Software, IT & Telecommunications. It has more momentum in terms of employee growth. However, it is perceived as more expensive.
  • Logo of REPAY

    REPAY

    Better for larger companies. Offers a combined platform for managing both incoming and outgoing payments.
  • Logo of Coupa

    Coupa

    Better for larger businesses. More expensive. Not ideal for businesses seeking a payment-focused solution.
  • Logo of SAP Concur

    SAP Concur

    Better suited for larger enterprises. More geared towards managing travel and expenses. Pricing is often perceived as less favorable.
  • Logo of Airbase

    Airbase

    Better for larger businesses. It has better customer service and is easier to use. More focused on industries like Finance, E-commerce, and Media.
  • Logo of MaestroPayment

    MaestroPayment

    Better for businesses that need to pay international contractors and freelancers. It is a much better fit for medium-sized businesses. MaestroPayment has a stronger emphasis on value and pricing transparency, customer service, ease of use, reliability, implementation, and scalability.

Melio FAQ

  • What is Melio and what does Melio do?

    Melio is a finance platform designed for small and medium-sized businesses to manage their bill payments. Businesses can pay vendors and suppliers through various methods, including bank transfers and credit cards, even if the vendor only accepts checks. Melio integrates with accounting software, such as QuickBooks, to streamline reconciliation and vendor data syncing.

  • How does Melio integrate with other tools?

    Melio integrates with accounting software like Xero and Quickbooks, streamlining payment reconciliation and syncing vendor data. This allows businesses to automate their accounts payable process, saving time and reducing manual effort.

  • What the main competitors of Melio?

    Melio competitors include BILL, REPAY, and Coupa. These alternatives to Melio also offer solutions for businesses to manage accounts payable, automate payments, and integrate with accounting software.

  • Is Melio legit?

    Melio is a legitimate and safe business payment platform. It enjoys positive ratings on reputable platforms like G2, Capterra, and TrustPilot. Users particularly appreciate its user-friendly interface and free ACH transfer capabilities.

  • How much does Melio cost?

    Melio has a free plan and two paid plans, Core and Boost. The Core plan is $21.25 per month and the Boost plan is $46.75 per month. Melio also offers a free trial so you can try the software before committing to a paid plan.

  • Is Melio customer service good?

    Melio's customer service receives mixed reviews from users. While many appreciate the helpful and responsive support, some have experienced occasional delays and challenges reaching a human representative, especially for complex issues.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.