Last updated on
Company health
Ratings
Square Payments description
Square Payments is a popular payment processing solution that helps businesses of all sizes accept payments in person, online, and remotely. Its simple pricing structure and easy-to-use tools make it a favorite for small businesses and contractors. Square Payments also offers a suite of business management features, including invoicing, inventory management, and employee management. Its focus on versatility and scalability allows integration with existing business software or through its developer platform.
Who is Square Payments best for
Square Payments is a user-friendly payment solution perfect for small businesses and contractors. It offers flexible payment options, from in-person transactions to online invoices. Users appreciate its ease of use and mobile convenience, while some have noted higher fees and occasional payment processing delays.
-
Best for small to medium-sized businesses (SMBs) and contractors.
-
Ideal for various sectors, including retail, hospitality, healthcare, and professional services.
Square Payments features
| Supported Square Invoices allow receiving online payments. |
| Supported Square accepts debit card payments. |
| Supported Square Payments supports creating, sending, and tracking invoices. |
| Supported Square Payments supports payments via mobile wallets and apps. |
| Supported Square offers secure payments, BNPL, and integrated terminals. |
| Supported Square Payments supports accepting payments via credit cards. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Square Payments reviews
We've summarised 2468 Square Payments reviews (Square Payments GetApp reviews, Square Payments Capterra reviews and Square Payments G2 reviews) and summarised the main points below.
- Easy to use.
- The mobile app is convenient for accepting payments on the go.
- The system is generally reliable.
- Square is widely accepted and trusted by customers.
- Holds on payments until verification which can take days.
- The fees are a bit high.
- Square takes a portion of each transaction.
- Customer service can be difficult to reach.
Square Payments pricing
The commentary is based on 333 reviews from Square Payments Capterra reviews, Square Payments G2 reviews and Square Payments GetApp reviews.
Square Payments offers competitive transaction rates and transparent pricing with no monthly fees. While some users find the processing fees and add-on costs high, particularly for small businesses or high-volume sales, many appreciate the pay-as-you-go model and ease of use. Overall, pricing sentiment is mixed.
Users sentiment
See the Square Payments pricing page.
-
Square Payments has a free plan.
Free
Sell in person, online, over the phone, or out in the field. No setup fees or monthly fees — only pay when you take a payment.
Plus
Get advanced features designed specifically for restaurants, retailers, or appointment-based businesses. Upgrade when you want to, cancel anytime.
Premium
Build a bespoke plan that meets the complexity of your operations. Custom processing rates may be available pending eligibility.
Square Payments alternatives
Stripe PaymentsBetter for larger businesses and online payments. Has more momentum but users report difficulties for non-technical users and sometimes slower payments. Negative pricing sentiment.Read more
CloverBetter fit for restaurants and retail businesses. Has stronger website traffic growth momentum. Lower ratings on Glassdoor. Offers Apple Pay and a POS system.Read more
PayPal ZettleBetter fit for e-commerce and medium-sized businesses. Integrates with PayPal and has stronger momentum. A Square Payments competitor and alternative.Read more
Venmo for BusinessBetter fit for e-commerce and financial businesses. Has a simpler feature set, focusing on P2P payments. Is growing faster than Square. Offers a familiar payment experience for Venmo users. Lacks robust business management tools.Read more
SumUpBetter suited for smaller businesses. A Square Payments competitor and alternative, it has less momentum. Offers loyalty programs and online ordering.Read more
BILL AP/ARBetter for automating back-office financial operations like accounts payable and receivable. It has significantly more momentum in terms of employee growth. A strong Square Payments competitor and alternative for small to medium businesses in the US.Read more
Square Payments FAQ
What is Square Payments and what does Square Payments do?
Square Payments is a payment processing platform enabling businesses to accept payments in person, online, and remotely. Known for its ease of use and transparent pricing, it offers features like invoicing, inventory management, and employee management tools. It's a popular choice for small businesses and contractors.
How does Square Payments integrate with other tools?
Square Payments integrates with various tools through its open API and pre-built integrations. It connects with accounting software, e-commerce platforms, and other business applications, enabling streamlined workflows. This allows businesses to manage sales, inventory, and customer data efficiently.
What the main competitors of Square Payments?
Top Square Payments competitors include PayJunction, known for transparent pricing, and BILL, which automates financial operations. NetSuite and SAP Concur are also alternatives, catering to larger businesses with broader management needs. Airbase focuses on mid-sized businesses' spend management.
Is Square Payments legit?
Yes, Square Payments is a legitimate and safe payment processing platform. It's known for its ease of use, particularly its convenient mobile app and reliable system. While some users mention higher fees and occasional holds on payments, it's a trusted option for businesses accepting payments.
How much does Square Payments cost?
Square Payments offers a Free plan at no cost, ideal for basic payment processing. The Plus plan is available for $29/month, catering to restaurants and retailers. A Premium plan with custom pricing caters to larger businesses. Add-ons like payroll and marketing tools further enhance its product offerings.
Is Square Payments customer service good?
Customer service reviews on Square Payments are mixed. While many users praise the helpfulness and efficiency of the support team, others have reported difficulty reaching customer service and unhelpful responses. Some users experienced account deactivation without explanation.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.