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PayPay description
PayPay is a Portuguese payment gateway that simplifies how businesses manage payments. It allows companies to accept credit cards, debit cards, and other local Portuguese payment methods. PayPay aims to make sending and receiving payments faster and easier for businesses while improving the customer experience.
Who is PayPay best for
PayPay is a Portuguese payment gateway simplifying payments for small and medium businesses. It supports various local payment methods, including credit cards, debit cards, and mobile payments via QR codes. While users appreciate its ease of use and convenient money transfers, some have noted high transaction fees and limited international availability. PayPay offers a user-friendly interface and aims to improve the customer experience.
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Best for small to medium businesses.
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Ideal for businesses in Portugal.
PayPay features
| Supported PayPay enables businesses to accept credit card payments. |
| Supported PayPay enables businesses to accept debit card payments. |
| Supported PayPay supports local Portuguese payment methods. |
We evaluate the sentiment that users express about non-functional aspects of the software
Ease of Use
Reliability and Performance
PayPay reviews
We've summarised 47 PayPay reviews (PayPay G2 reviews) and summarised the main points below.
- Easy and secure payment processing.
- Convenient money transfers between users.
- Widely accepted in Japan, both online and offline.
- Offers cashback and rewards programs.
- User-friendly interface for sending and receiving payments.
- High transaction fees impact profit margins.
- Limited international availability restricts global reach.
- Occasional payment processing delays or failures.
- Customer support can be slow and difficult to reach.
- Integration with other platforms can be complex.
PayPay pricing
The commentary is based on 17 reviews from PayPay G2 reviews.
While PayPay offers convenient features like cashback and buy now, pay later options, some users find the transaction fees and currency conversion rates high, especially for businesses. Others mention penalties for missed payments as a drawback.
Users sentiment
PayPay alternatives
BILL AP/ARBetter fit for mid-size and enterprise businesses in the USA. Broader industry fit, especially for Finance, IT, and Manufacturing. More features for financial operations automation like AP, AR, and cash flow visibility. Has more established brand presence and user base but slower growth.Read more
MollieBetter suited for European businesses seeking online payment processing. Offers broader payment method integrations and transparent pricing. More established, with slightly better customer support, but slower growth.Read more
NetSuiteBetter fit for larger businesses. Broader industry fit. More comprehensive features for financial management, CRM, and inventory. Steeper learning curve and higher cost.Read more
SAP ConcurBetter for enterprise companies. A PayPay alternative focused on travel and expense management. Broader industry applicability. More established, but declining in popularity.Read more
PlutoBetter fit for mid-size and large businesses. Focuses on spend management, unifying corporate cards, expenses, bills, and procurement. Serves businesses in the Middle East and North Africa. Has strong customer support and real-time expense tracking. PayPay alternative; Pluto competitor.Read more
MaestroPaymentBetter for medium-sized businesses managing international contractors and freelancers. Higher ratings and more positive user reviews. More affordable pricing.Read more
PayPay FAQ
What is PayPay and what does PayPay do?
PayPay is a Portuguese payment gateway simplifying payment management for businesses. It supports credit cards, debit cards, and other local Portuguese payment methods, making transactions faster and easier while enhancing the customer experience. It's ideal for small to medium-sized businesses in Portugal.
How does PayPay integrate with other tools?
PayPay integrates with other platforms, but some users find the integration process complex and report occasional payment processing delays or failures. More information on specific integrations is not readily available.
What the main competitors of PayPay?
PayPay's main competitors include other payment gateways like Mollie, specifically targeting European businesses. While PayPay focuses on the Portuguese market, broader solutions like BILL AP/AR (USA) and NetSuite also offer payment processing features.
Is PayPay legit?
PayPay is a legitimate payment gateway, especially popular in Japan for its ease of use and convenient money transfers. While it offers secure payment processing and various rewards programs, users note occasional processing delays and high transaction fees. Consider these factors when evaluating if PayPay is safe and suitable for your needs.
How much does PayPay cost?
PayPay's pricing details are not publicly available. Contact PayPay directly to discuss pricing and determine if the product is worth it for your needs.
Is PayPay customer service good?
PayPay's customer service receives mixed reviews. Some users praise its support, while others report slow response times and difficulty reaching a representative. For a clearer picture, consider exploring alternative payment solutions mentioned alongside PayPay.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.